I finally broke down and replaced my HR-10 with and HR-20 this past weekend. I was not thrilled about lossing the Tivo software which is why I waited so long. With the new HD coming I finally threw caution to the wind and went for it. D* charged me $20 for the HR-20 as well as the 5 lnb dish and new switch so it didn't cost much as far as money goes. The installer agreed to put the dish on my chimney instead of my roof which made me happy. However, he showed up without the dish and had to wait with me for an hour and 20 minutes until his supervisor brought it to him. This did not make me happy. I complained about this to D* and they gave me three months of free Showtime for my trouble. I must say I have been pleasantly surprised with how much I have been enjoying this new box. The interactive features are great. I also have found that the PQ is quite better, brighter and more colorful. I am not sure if this is a result of the box, the dish or the MPEG4. My one dissapointment is with the remote. I was under the impression that this box came with an RF remote but when I went to set it up it didn't work. I guess I have to call D* and order one. My perpose of this remote is to just share my initial experience here and to say I am real happy with my new toy.