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My tech has been here 3 hours...

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by or8ital, Mar 31, 2012.

  1. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    This "should have been" a piece of cake.
    You couldn't have had a "splitter" in your old system.
    One coax had to go to the old dish location.
    He should have been able to follow the four coax to a switch "if there was one", which would have had to be removed to use the SWiM.
     
  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    You mean like there may be a diplexer or two on this line?
     
  3. Davenlr

    Davenlr Geek til I die

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    VOS, could he have a diplexer in the cable that prevented the installer from getting a signal, and perhaps now causing him not to be able to use OTA?

    If so, the antenna signal should still be present on the "old" cable?
     
  4. or8ital

    or8ital Cool Member

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    No. The antenna lines separate completely and runs straight to my am21. It all works fine except the CW because of the apparent dispute (though the CW here isn't owned by Tribune). The antenna wasn't even in play while the tech was here.
     
  5. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Guess you were posting while I was ^^^^^^^
     
  6. Davenlr

    Davenlr Geek til I die

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    I thought the HR34 scanned...you should be able to get CW off the antenna. I dont have an AM21 on mine, but that is what I have heard.
     
  7. or8ital

    or8ital Cool Member

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    Directv hr34 tech support (they setup a new team to just support it apparently) was surprised too. Not sure about the scan. He did say they have removed all CW guide info because of the dispute. Best he could determine this was the reason why that is the only local channel I can no longer get. Unfortunately it's the only one I want. It's the only local that directv doesn't broadcast in HD.

    He mentioned I might be the first person to have an am21 hooked up to my hr34. Or at least the first to call.
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    We seem to be getting the info in bits and pieces.

    What was there before? how many receiver, what type, where, etc.
     
  9. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Is it this channel: WTTV (CW) Indianapolis, IN Ch. 4
     
  10. Davenlr

    Davenlr Geek til I die

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    If he installed a SL3S and your CW SD is on 119 satellite, you wont get it. He would have had to install an SL5S. Any idea what he put up there?
     
  11. or8ital

    or8ital Cool Member

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    All my wires are ran centrally to my basement from their sources and to their destinations.

    Dish - not sure the exact model. From 2007. I had 4 lines running from it to the basement. 2 were then spliced with F connectors and ran to the HR20 in my great room. A 3rd was spliced with F connectors and ran to the H20 in my bedroom. Additionally there was a line running from my antenna. It was splived with F connectors and ran to the HR20 direct (it didnt require an AM21).

    I get my locals from Directv but in order to get the CW in HD I need to get it off the air as Directv does not carry it in HD, only in SD.

    The HR20 was replaced with an HR34 and the H20 was replaced with some tiny receiver but I dont know the model.

    The tech said he had to remove the 4 LNB to work with the HR34. So he removed it and replaced it with just a single connection at the dish. From there he went to the basement to find which of the 4 lines he hooked up and could not find a signal. As far as I know the initial Directv installer put nothing else in the lines in between.

    He could never get this working so he just ran a new line which is much more unsightly.

    After he left I hooked up my AM21 to my HR34. The line is straight from the antenna with nothing in between. It prompted me for my primary and secondary markets and found and identified them both (Cincinnati and Dayton). It found all stations in both markets except 26.1 which had been working as of yesterday on the old HR20. When I called Directv they said that is because all traces of the CW had been removed from their database as they are in a dispute with the national provider for the CW and all the local CW (HD only) was getting effected as a result because they could not get the feed from the CW. He said it would effect OTA signals in addition to the re-broadcast. It surprised him at first but said he found a recent tech note that said since the rebroadcast guide was used to populate the OTA guides they got effected too.

    The OTA / CW probably was really just a side note. The rest of the OTA stuff is working perfectly.

    My real issue is that I had to have a 5th line ran outside down the side of my house because he couldn't get the 4 existing to work.

    I think that summarizes everything as best I can. I really do appreciate the help.
     
  12. or8ital

    or8ital Cool Member

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    Im not sure where the satellite comes into play for OTA signals? Forgive my ignorance I am a bit of a noob with the Directv lingo.

    The channel worked fine OTA on the hr20 just not the hr34. I think its just a weird coincidence though. I think I read in a different thread this was all disabled today as a result of the "lock out" happening tomorrow.
     
  13. Davenlr

    Davenlr Geek til I die

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    They wouldnt disable non-tribune OTA guide data. Check your antenna setup in the HR34, and make sure that channel is checked. It might just be hidden.

    Satellite LNB has nothing to do with OTA. I thought you were trying to get the SD version of CW from the satellite.
     
  14. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    You've done a good job.
    Out of four old coax going up to the dish, they all can't be bad. Why he had problems isn't clear, but "I'd guess" you could find one to use and remove the unsightly coax.
    You had an older legacy dish, but in 2007, the AT9 sidecar was still around, and has since been replaced with the AU9 Slimline, which can be either legacy or SWiM, by changing the LNB.
     
  15. or8ital

    or8ital Cool Member

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    It doesn't show up in the list of channels to enable / disabled it. Its the only channel that doesn't of all the locals. Even the channel that its associated with (our local CBS station) shows up. I asked again with the tech support guy on the phone. Initially he seemed shocked that it would act this way but he said the article he was reading explicitly called that out. He said give it 2 weeks and try the setup again. We shall see. I can deal with SD for a couple of weeks I guess.
     
  16. samrs

    samrs MANC

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    My real issue is that I had to have a 5th line ran outside down the side of my house because he couldn't get the 4 existing to work.



    You can fix that, pay attention to VOS or Dave(once he's focused)
     
  17. Davenlr

    Davenlr Geek til I die

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    Yea, if he wants to climb up on the roof, I am sure one of those 4 cables will work just fine. Im kinda clueless as to why one OTA station would be missing from it though. Wish someone with an AM21 and HR34 would chime in and tell the OP how to scan it in, sans guide data, so he could watch in HD.
     
  18. or8ital

    or8ital Cool Member

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    If that's possible that would be great to scan it in. I can't find any options that are different from those I had on my HR20.

    Yes. Not looking forward to climbing on the roof and troubleshooting.
     
  19. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Scanning might come with a firmware update.
    Do you have 0x0547 yet?
     
  20. or8ital

    or8ital Cool Member

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    Yes that's the firmware version I have. I'm using an am21 and not am21n. Would that make a difference?
     

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