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Need advice - Crazy signal not found suddenly

Discussion in 'DIRECTV Tips and Resources' started by jeffreydj, May 4, 2010.

  1. jeffreydj

    jeffreydj AllStar

    67
    0
    Aug 17, 2008
    I'm in the Nashville area, and yes we've had floods. However, my house has been and is fine. Luckily no flooding anywhere near me.

    I have a HD DVR and no line of site issues. i have the newer fangled 3 LNB dish thing.

    My signal has been fine for sometime, however this evening at 7PM I (without warning, rain, or clouds) started to get extreme signal loss on the following channels:

    2 ABC Local HD
    4 NBC Local HD
    5 NBC Local HD

    204 Headline News
    205 Smx
    209 ESPN2 HD
    217 TNSHD
    218 GolfHD
    232 FLN
    249 Comedy HD
    250 Real *
    251 Oyxgen *
    252 Medium *
    254 AMC *
    256 TCM *
    257 Chill *
    258 FMC *
    302 NickToons
    306 HDNET
    309 GSN*
    310 G4
    311 ABCFHD
    326 GAC
    337 VH1C
    356 MSNBC SD
    360 Foxnews HD
    404 Galavision *
    501 HBO HD
    505 HB2W
    535 EncE
    536 EncW
    537 ELov
    540 EDra
    542 Ewam
    561 HDNet Movies
    564 UHD
    * Pixelates, but not unwatchable.

    Now, what's weird is literally I can almost pinpoint the time to 7PM when it started. Local news ended at 7PM on Channel 4 and I switched to Channel 2 ABC. It was pixelating and doing odd stuff but not too bad to begin with. As the show went on, it got worse. I thought it was channel 2, so I switched back to 4 -- it was doing it and worse. So, I started checking other stations.

    I record AOTS on G4 from 6-7PM Central. I checked it and it was fine. I checked G4 sometime after 7 and it was pixelated and bad ... whereas just a few minutes early via recorded proof it was fine.

    I checked my other 2 HD DVRs and the same issues on those too.

    So, did my dish magically move during this time? I checked the wiring and it is all fine. I should mention sunset is ~7PM. I'm really at a loss to what is wrong.

    I check signal strengths and I don't know what I'm looking at exactly.

    On 101 everything is 90's or a perfect 100 except one in the 50's (4) and the zero's I'm supposed to have (12, 20, 26)

    110 all 90's that I get (3 total)

    119 70 and 80's except for (23) is 62 and (29) is 51

    99c all are mid 70's or 80's except for (11) is 67

    Now it gets even odder:

    99s
    39,18,91,77,80,57, NA, NA
    NA NA NA NA NA NA 51 0
    77 94 0 0 10 0 42 35
    next row all NA (i'm fine with NA's)

    103s:
    0 0 0 0 0 0 NA NA
    NA NA NA Na Na Na 16 0
    86 91 0 0 77 92 21 36
    All NA

    103ca:
    All Na
    All 0
    All 0
    All Na

    103cb:
    87 94 86 91 83 91 83 91
    80 89 80 91 83 92 NA NA
    All NA
    All NA

    Sorry for the long post, it's just really, really odd. Especially since it happened so incredibly suddenly.
     
  2. veryoldschool

    veryoldschool Lifetime Achiever DBSTalk Club

    42,646
    338
    Dec 9, 2006
    I don't have an answer for the 7PM start. During Christmas time, there was something like this that turned out to be AC power related. It happened every time the outside Christmas lights came on. Later the power company made a change and it no longer happened.

    As for you signal levels, I don't see anything that would cause this.
    All the levels/SATs look "normal".
     
  3. jeffreydj

    jeffreydj AllStar

    67
    0
    Aug 17, 2008
    And oddly, it seems to get a little better after posting.

    Or Not. I really can't figure out what it'd be unless somehow the storms and electric service are causing some sort of issue.
     
  4. jdspencer

    jdspencer Hall Of Fame

    6,627
    12
    Nov 7, 2003
    Check the outdoor connections for moisture infiltration.
     
  5. sungam

    sungam Legend

    136
    1
    May 10, 2007
    Look for a coincidence between the start of the problem and some time related event like street lights coming on. One similar problem was traced to a noisy (RF-wise) street light combined with a bad ground connection on the DirecTV system.
     
  6. Carl Spock

    Carl Spock Superfly

    4,567
    0
    Sep 3, 2004
    I wouldn't get too hung up on the time issue. It could easily be a coincidence. I agree with jkspencer. With all the rain you folks have received, I'd look for water.
     

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