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need help

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by chris1227, Jan 15, 2014.

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  1. chris1227

    chris1227 New Member

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    0
    Jan 15, 2014
    Philadelphia
    Ok so my dvr keeps getting stuck at the receiving satellite info screen and stays at 0%
     
  2. jimmie57

    jimmie57 Hall Of Fame

    6,771
    331
    Jun 26, 2010
    Texas City, TX
    There were a lot of people had this problem last year but they have all been fixed.
    It was a specific model number that was having the problem.
    Call DTV, tell them the full model number of your receiver and how it is acting. Example R15-300. The full number is located in the same area as the smart card and the reset button.
    It might need to be replaced.
     
  3. peds48

    peds48 Genius. DBSTalk Club

    19,479
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    Jan 10, 2008
    NY
    what model of receiver do you have. look for the model number inside the access card door..

    Do you have any other receivers/DVRs? Are they working OK?
     

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