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Never hurts to ask

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Smush401, Oct 5, 2012.

  1. Oct 5, 2012 #1 of 10
    Smush401

    Smush401 Mentor

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    So the Direct Sat guy came over today to upgrade me to an HD DVR. I asked him which model he had to install. He said he had an HR21. I asked if he had any HR24's in the truck that he could give me instead. So he went back into his truck and came back with one! Never hurts to ask!!
     
  2. Oct 5, 2012 #2 of 10
    jimmie57

    jimmie57 Hall Of Fame

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    My mother, now 89, has always said, "You don't know what you can get until you ask".

    Good job.

    I wrote to them recently and asked why didn't they quit sending those and the HR20's out or at least upgrade their hard drive to the size of the 22,23 ans 24's.
    Got no answer on that one.
     
  3. Oct 5, 2012 #3 of 10
    TomCat

    TomCat Broadcast Engineer

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    It might also not hurt to slide him a folding portrait of Andrew Jackson, if the wheels prove to need just a little more grease.
     
  4. Oct 5, 2012 #4 of 10
    Smush401

    Smush401 Mentor

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    Already done and appreciated!!! ;)
     
  5. Oct 5, 2012 #5 of 10
    wahooq

    wahooq DBSTalk Club DBSTalk Club

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    I wonder that as well
     
  6. Oct 5, 2012 #6 of 10
    dueport

    dueport Mentor

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    What a great saying!
     
  7. Oct 6, 2012 #7 of 10
    inkahauts

    inkahauts Well-Known Member

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    There is no reason to go back and upgrade hard drives for those machines, thats increased costs on units that are half way or more through their life cycles. And the hr20s have reached end of life, they are no longer collecting them, so in time, they will no longer have any to send out as they move through their inventories.
     
  8. Oct 6, 2012 #8 of 10
    macfan601

    macfan601 New Member

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    LOL, gee that kind of pokes a hole in Directv's argument that all DVRs are the same.
     
  9. Oct 6, 2012 #9 of 10
    joed32

    joed32 Hall Of Fame

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    My HR20s are still going strong and I record on them every day, saves wear and tear on the HR24s.
     
  10. TomCat

    TomCat Broadcast Engineer

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    Well, I think they define "all" as "all of the DVRs that we are currently sending out"; any DVR model could be excluded from that group at any time, so EOL models probably would be. And I think "the same" refers to "functionally" the same, and is termed loosely. IOW, if it records and plays back, its the same as any other DVR they offer, in their view.

    You buy the premise, you buy the bit, so devil's advocate says the argument holds.
     

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