OK, got my second 700 because I had so few problems with the first one (kidding, although not too bad). It is sitting right next to the first 700 , went through the install process and started to download softare to 017E. Seems to be going nowhere, been about 45 minutes and still at 0%. It errors out that is can not conmplete, Have gone through this twice and will now go through the painfull process of the support centerI have a phone line plugged in. Anyone else have this issue. I hope I did not get a dud, like my first 700 that was swapped out twice. By the way the only thing that changes on the screen is a number on the iupper left.