1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

(NEW) DECA connecting and disconnecting at random

Discussion in 'DIRECTV Connected Home' started by xmguy, Jul 10, 2012.

Tags:
  1. Aug 4, 2012 #81 of 142
    Shades228

    Shades228 DaBears

    6,081
    45
    Mar 18, 2008

    The benefits would be:
    Remove potential interference from the PI
    Remove doubt as to whether the receivers were fighting over a SWM channel issue
    Get your installation up to "code"
    Allow you to have it setup so there is less overall "loss" to receivers by removing that 8 way.
    Rule out everything else to isolate if it's a bad receiver before swapping it out.
    Add second tuner capability to your R16 (I know it's not very important to you)
    Also it would be needed in the future for any expansion.


    Which is another reason I think that they should have done this already. 771a is the receiver not seeing the SWM.
     
  2. Aug 4, 2012 #82 of 142
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    I did follow that "back then".
    The tech replaced the LNB and most things down to the receiver. Sort of like what Shades228 was suggesting, though not the upgrade to -16.
    Before this the kitchen DVR had ZERO problems????
     
  3. Aug 4, 2012 #83 of 142
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    DECA loss measurements show "loss" isn't a problem.
    The tech went end to end but didn't change to the -16, so the 771a was addresses along with the dish alignment error.
    Now you're suggesting to repeat all of this to sort out some issues that may or may not have come from this work.
    "so": We screwed it up, but if we come back and do it allover again, we won't screw it up?

    I guess we're just looking at it from different points of view.

    I think I know the desk you're behind [and you're a "good guy"] and I do know I'm looking at it from fixing things, which is a different viewpoint.
     
  4. Aug 4, 2012 #84 of 142
    KarenRichmond

    KarenRichmond AllStar

    70
    0
    Aug 3, 2012
    Yes, other than when WH screwed up throughout the house and actually the first WH problem was the BR falling off the network, not kitchen.
     
  5. Aug 4, 2012 #85 of 142
    KarenRichmond

    KarenRichmond AllStar

    70
    0
    Aug 3, 2012
    yes, second tuner no issue whatsoever, will not every be used.

    Expansion? well maybe only if I get to have that new box :) but not happening at that price.

    And Living Room fixed after what he did but everything else started.
     
  6. Aug 4, 2012 #86 of 142
    Shades228

    Shades228 DaBears

    6,081
    45
    Mar 18, 2008

    I stopped looking at the network issue for now because it's working. The loss was about the regular signal strength just being optimized by removing an 8 way and using lower value splitters.

    I'm saying that if it was setup properly to begin with it would be obvious if the receiver needs to be replaced. However since it's not it opens up other options. Since the other options could possibly fix it and not lose recordings then it should be done first.
     
  7. Aug 4, 2012 #87 of 142
    KarenRichmond

    KarenRichmond AllStar

    70
    0
    Aug 3, 2012
    This is what I want to know...maybe one of you can answer it

    Satellite installed (other than whole home line to router) 4-5 years ago.
    Things fine. Whole Home installed just over 2 years ago. Again fine.

    Error occurs with living room box (see first msg), things done, other issues start.

    why? why would we suddenly need a 16? Why would the nonused tuner now be an issue?
     
  8. Aug 4, 2012 #88 of 142
    Shades228

    Shades228 DaBears

    6,081
    45
    Mar 18, 2008
    You don't need anything unless you replace that DVR and the issue persists. Then the only option left is to do that. Do you have to do it? Nope but there is only an upside to doing it.

    In theory everything could work how it's been. In reality it's not and resolving it is the goal. If I were you I'd rather just have it done right and do everything possible before replacing a DVR which makes me lose recordings.

    Everything I said to do, which really isn't much, could be for nothing and the DVR is still bad needing to be replaced. The main situation is if you're going through DIRECTV there's not a reason not to have it done.
     
  9. Aug 4, 2012 #89 of 142
    KarenRichmond

    KarenRichmond AllStar

    70
    0
    Aug 3, 2012
    Well the quick way to prove this is to unplug the "1 tuner DVR" and if the kitchen screws up again obviously that is not the problem.

    Of course the network is only fixed because it is no longer in the router.
     
  10. Aug 4, 2012 #90 of 142
    KarenRichmond

    KarenRichmond AllStar

    70
    0
    Aug 3, 2012
    Ok so what's the chance that Day 1 he only needed to realign and that when he also did the LNB and connectors and the multiswitch that one of those new updated ones he put in is the real culprit?
     
  11. Aug 4, 2012 #91 of 142
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    "Why" is what I'm trying to narrow down Karen.
    I've been doing things like this since before many were in diapers here.
    I've been fairly good at figuring out where someone screwed up and been able to follow the changes/paths that explain/cause these problems.
    The LR DVR had 771a & alignment errors first right?
    The LNB swap and dish alignment addressed this.
    The tech [doing a good job] went further and changed the splitter and maybe some connectors there.
    HERE is where the DECA/WH signals were passing through, so after this work, you seem to have problems.
    Not sure if anyone has got back to the splitter and checked/verified the work there.
    Now the MR DVR had a DECA swapped, but this might really go back to the splitter and a problem there. [chasing one's tail]
    Now it got worse as the kitchen DVR has problems. Still SAT issues, or are they in the past?
    DECA is working or not without the router connection?

    I'd hoped the DECA test would have shown a problem that would point back to the splitter, but it didn't, but that still doesn't mean it's OK, just that it doesn't show up as one in the test.

    The PI and extra splitter also cause problems, that it shouldn't have, so that too might point back to the splitter.

    "If I was there", I would have been in the attic long ago checking things out at the splitter.
     
  12. Aug 4, 2012 #92 of 142
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    that's a splitter as the SWiM system with it in the LNB doesn't have any multiswitches.

    I've already said what should be checked at the splitter too.
     
  13. Aug 4, 2012 #93 of 142
    KarenRichmond

    KarenRichmond AllStar

    70
    0
    Aug 3, 2012
    Ok..lets see..

    Kitchen had had no signal issues.
    WH working without router in picture so far--24 hour mark now (worked before first Tech came out with router)
    BR got new Deca because I refused to jump to it being the box immediately. It has no signal issues now or before.

    Tech yesterday did check that connections in attic were tight but everyone refuses to believe that something put in "new" can possibly be "bad"
     
  14. Aug 4, 2012 #94 of 142
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    While a splitter might be defective, it's rare.
    Much more likely are the connectors/cables to it.
    Tight still doesn't mean a good connection.
    "S.O.P." is to do a visual inspection of the mating area before connecting. A speck of dirt or other "crud" can cause all sorts of problems. "RF" is funny this way.

    The BR receiver never was the problem, and the DECA may not have been either.
     
  15. Aug 4, 2012 #95 of 142
    KarenRichmond

    KarenRichmond AllStar

    70
    0
    Aug 3, 2012
    I have the one he took out 2 weeks ago that says MSPLIT8R0-01 and I had thought he referred to it as multisplitter, but whatever as long as you know what I'm talking about! :)
     
  16. Aug 4, 2012 #96 of 142
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    I do and know them very well. They aren't anything but some traces on a board, with some resistors, caps, and a few inductors. "If they're soldiered" they work. There is nothing in there that can be "intermittent".
    The signals passing though it is what's "in common" to just about everything you've had problems with since the tech worked on it.
     
  17. Aug 4, 2012 #97 of 142
    KarenRichmond

    KarenRichmond AllStar

    70
    0
    Aug 3, 2012

    sooooo...perhaps they should switch it ???
     
  18. Aug 4, 2012 #98 of 142
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    They should at least look at it and swap it if they can't see any other issue up there.
    Not sure how "handy" you are, but if you have the old one, "I might" go up and inspect the connectors, and swap in the old splitter in "just for grins".
    The Whole Home/DECA signals, can be so sensitive that I can make big changes to them with a 4" change in coax length, "but" I really hope you issues aren't needing this level of tweaking.
     
  19. Aug 4, 2012 #99 of 142
    KarenRichmond

    KarenRichmond AllStar

    70
    0
    Aug 3, 2012
    Oh I am thinking about it....:)
     
  20. Aug 5, 2012 #100 of 142
    KarenRichmond

    KarenRichmond AllStar

    70
    0
    Aug 3, 2012
    No I have not tried putting back the old splitter mostly because I am worried about screwing up anything more, but late last night the WH screwed up again (watching in BR a show on Living room DVR). Also at some point the kitchen receiver had its SAT 2 issue again and screwed up a test recording.

    Should I insist on the splitter being replaced?
     

Share This Page