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New Dishplayer software Version 5720 spooling now!

Discussion in 'General DISH™ Discussion' started by John Corn, Apr 17, 2002.

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  1. John Corn

    John Corn Hall Of Fame

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    I just read someone reporting getting an upgrade for the Dishplayer......V5720........thats all I know......could be BS.

    I just checked my DP after today's (4/17/2001, 03:00am) download, and
    it asked to upgrade. I allowed it to.

    Version: Receiver: 115P (no change)
    WebTV Client 2.3.4.3.1 (V5720), this is the change.
     
  2. Chris Blount

    Chris Blount Creator of DBSTalk Staff Member Administrator DBSTalk Gold Club

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    Jun 22, 2001
    You beat me to it John! Yes, the 5720 software spooled this morning to both of my DP's. Didn't get a chance to play around with them but will do some heavy testing later today.

    Will be interesting to see if anything is fixed.
     
  3. Scott Greczkowski

    Scott Greczkowski Banned User

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    Mar 21, 2002
    I got the update this morning as well. I also received an email about the update. I did not get a chance to play with the new software so I don't know if the email is true or not.

    I have been told that the new version of the software DOES NOT fix any of the bugs in the Dishplayer. Instead all that this update does is "makes the Dishplayer Spotbeam Ready" this is why the version number has a .1 in it. (2.3.4.3.1) (And also why the update was so small)

    I have been told that the bugfix is still in testing stages and will be available "when it's ready"

    Remember if what I am told is correct your heard it first here at DBStalk.COM! But also remember that I have not tested the new software to see what if anything is fixed in the software.
     
  4. Scott Greczkowski

    Scott Greczkowski Banned User

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    Mar 21, 2002
    It now appears that the info I received WAS correct in that this software update was to make the Dishplayer "Spotbeam ready" and did not correct any of the problem that it was expected to.

    My wife just called me all upset, the Dishplayer could only get channel 1 and 201. If she keyed in any channel all's that she got was black screens. All the channels were displayed in the guide again slelecting them gave her a black screen, pressing up or down on the remote switched her between channel 1 and 201.

    People over at the other forum are reporting problems as well, problems which the fix was supposed to fix.

    It again apears that the "Spotbeam Ready" update appears real because of this, eaither this or Dish Network sent everyone a placebo just to shut people up.

    If you still see bugs with your Dishplayer please report them here. Dish Network pays very carefull attention to all posts here at DBStalk.COM.

    Thanks
     
  5. Scott Greczkowski

    Scott Greczkowski Banned User

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    Mar 21, 2002
    Dan Collins has just confirmed what I reported here at DBStalk.COM earlier this morning.

    This update is to help with the spot beam satellites (which should be in operation in 2 weeks) What is does is it makes the Dishplayer throw away program listings from local channels you dont get the spot beam for. This way the only listings your Dishplayer saves are the channels which are available to you.

    So basicly this update fixes none of the existing problems.
     
  6. Scott Greczkowski

    Scott Greczkowski Banned User

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    Mar 21, 2002
    Dish Network has issued the following statement about last nights update. I will comment on their statement in the next message.

    Here is their statement.

    During the Dishplayer nightly download on 4/17/02, Dish Network provided a software update (WebTV Client 5720) for the Model 7100 and 7200 receivers. This update is designed to minimize the instances of some of the more common issues with the Dishplayer software. Specifically, it should reduce the frequency of the following:

    * Rapid flashing black screens
    * Random listings information loss requiring retrieval of the 48 hour Electronic Program Guide
    * Timers firing or ending early
    * One minute recordings
    * Hard lock up of the receiver requiring a power reset to recover
    * Random resets of the receiver while using PTV functions
    * Loss of EPG information
    * Rebooting to the Welcome screen

    We understand that this software update does not correct all of the ongoing issues with the Dishplayer, however, customers should notice a significant decrease in the occurrences of the above issues. We are continuing to work on the software to eliminate all of the existing issues and apologize for the inconveniences our customers have experienced. Specific feedback about this software update can be addressed to Tech@echostar.com.

    Special Thanks to John Hodgson of DBSforums for the above message.
     
  7. Scott Greczkowski

    Scott Greczkowski Banned User

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    Ok here is my thoughts on their statement.

    With the words "should reduce" that tells me that there are no fixes in this new software.

    When you issue a fix there should be no "should" mentioned anywhere, if it was a fix it should say "Fixes the following"

    With users posting that the bugs are still there (including my wife) there is no fix. Again I call this update a placebo.
     
  8. Phil T

    Phil T Well-Known Member DBSTalk Club

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    Mar 25, 2002
    Littleton,...
    After getting the download this morning, the first thing I did was go to the 8000 locals. The Dishplayer rebooted and threw me back to the upgrade screen.

    So much for that fix.
     
  9. Guest

    Will we actually SEE a diffference----let's say does the dish pointing screen look different.
     
  10. Chris Blount

    Chris Blount Creator of DBSTalk Staff Member Administrator DBSTalk Gold Club

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    Jun 22, 2001
    Did anyone find their DP turned on this morning? I woke up and found both of my DP's turned on to the previous channel I was watching. Everything looked okay though. The 7-day guide had downloaded and all of the timers were still there. Weird.
     
  11. Geronimo

    Geronimo Native American Potentate DBSTalk Gold Club

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    Mar 23, 2002
    Mine is occasionally turned on in the AM. I am not going to say it is supposed to be but it is not odd.
     
  12. Scott Greczkowski

    Scott Greczkowski Banned User

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    I got a chance to play last night with the new software. I unplugged the Dishplayer from the wall for 5 minutes before trying anything (I feel that for software updates a nice cold boot is good for the unit)

    The only cosmetic change I saw was that the Getting Info Screen now said the download would take 8 minutes instead of 5.

    I have seen in the newsgroup people saying that the response from the remote was better, on mine it was about the same running fast at times and being delayed at others.

    I did not have any of the problems that my wife had earlier in the morning. All scheduled shows recorded with no problem.

    So as far as my use is concerned everything looked ok last night. I guess time will tell.
     
  13. Dmitriy

    Dmitriy Godfather/Supporter DBSTalk Gold Club

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    I didn't have any crashes, YET:lol:. But when I woke up this morning, I found my DP turned on.
     
  14. Scott Greczkowski

    Scott Greczkowski Banned User

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    Mar 21, 2002
    I have been hearing about this problem all over (that everyone woke up to find their Dishplayer on)

    So far so good here. (Fingers crossed, knock on wood, throwing salt over my shoulder...)

    I leave my Dishplayer on all the time so I didnt notice the power problem.
     
  15. Scott Greczkowski

    Scott Greczkowski Banned User

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    I think I jinxed myself. I just turned on the TV and I have a solid Pink Screen of death on my screen!

    I had to pull the smart card to get rid of it. No buttons were responding.

    I have seen the pink screen of death before, but usualy you see it for a second then the unit reboots. This one was SOLID.
     
  16. Guest

    Every morning since the upgrade, Dp has been on in the morning, including today. Jackie
     
  17. Chris Blount

    Chris Blount Creator of DBSTalk Staff Member Administrator DBSTalk Gold Club

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    Yep. Both of my DP's were on again this morning. It seems that right after the nightly download they don't shut off.
     
  18. Guest

    I too have seen this again---DP stays on. A monor price to apy but Ia m glad the DP is not in my bedroom.
     
  19. markdube

    markdube Cool Member

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    Apr 11, 2002
    I got the 5720 "upgrade" 2 days ago - Problem free, except that - and I'll have to check more carefully to be sure - that the DP is on in the a.m. Otherwise, smooth sailing, as is usually the case. Admittedly, I have had a problem or two (probably three), in the past, but I have very few complaints about my 7100 (upgraded with a 40Gig WD HD). I routinely record shows (at least one on a daily timer) and have on only one occasion had a corrupted (1 min) recording.

    Why is it that the VAST majority of DP owners seem to have contiunal problems - and of course I understand that it is those experienceing problems who will be making the most noice, but jeesh - if the DPs are that bad, why are there apparently so many of them still in use?

    Thanks,
    Mark
     
  20. llunken777

    llunken777 AllStar

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    Mar 24, 2002
    Could someone explain to me what spot beaming is? How will it effect my 501? Thanks
     
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