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New HR34 install - Internet & TV Apps question

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Athlon646464, Sep 5, 2013.

  1. Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    Feb 23, 2007
    Uxbridge, MA
    I'm wondering if my internet is connected correctly to my system, and why TV Apps is so slow (and unreliable).

    I used to have a 3 HD DVR system. All three were hard wired to my router (I have ethernet in every room).


    I replaced 2 of my DVR's and now have an HR34, C31 and I kept my HR24.

    Both the Genie and HR24 are connected by ethernet to my router. They see each other just fine and MRV works great at all three locations.

    But, do they both need to be connected like that? I'm a n00b when it comes to anything SWM and DECA, but after reading that my new 34 has a DECA built in, is there a more efficient way to connect my 24 to my whole home system? (I did not have a DECA before.)


    Question 2: TV Apps are very slow and unreliable. About 30% of the time they don't work, and they are always very slow to pop up and navigate in all three of my locations.

    My TV App issue got me to wondering about my 24 being directly connected to my router. Yesterday I removed the ethernet cable from my 24 to see what would happen and the Genie could no longer see the programs stored on it, and I got an error saying there was no network connection when I tried TV Apps on it so I plugged it back in.
     
  2. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    The HR34 and HR24 both have DECAs built into them. The difference though is that if an Ethernet cable is plugged into the HR24, its DECA is disabled. Basically, you were running MRV over your home network instead of over the coax network. After you removed the Ethernet from the HR24, you need to either rerun Network Setup or reboot the HR24 to reactivate the internal DECA. After you do that, the HR34 and HR24 should see each other and both will still have access to the Internet.

    - Merg
     
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  3. Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    Uxbridge, MA
    Sweet! Thanks for the very quick reply.

    Makes me feel pretty good that I may have at least understood what I was doing and just missed that last step. I'm going to reboot the 24 right now.

    Are there known issues with TV Apps right now? Doing a search here shows threads discussing the new ones, but no recent issues.
     
  4. The Merg

    The Merg 1*

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    Never really use them, so I can't say...

    - Merg
     
  5. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Although, depending on the version of software, Genie may not see HR2x's over coax....

    And my experience with TV apps is quite good, I've seen a number of complaints about slowness. Mine load in ca. 6 seconds.
     
  6. Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    Uxbridge, MA
    The reboot did it (like you knew it would). :righton:

    What's funny is that TV APPs worked quickly in all 3 locations when testing just now - the fastest they've worked since the upgrade over a week ago.

    Coincidence? I hope not, because they are now working like they should. I really like minimizing the score guide on the Red Sox game while watching something else.

    Thank's Merv.
     
  7. The Merg

    The Merg 1*

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    It's Merg... :)

    And you're welcome.

    - Merg
     
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  8. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Griffin!
     
  9. Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    Uxbridge, MA
    :rolling:

    I was going to fix my post, but I'll think I'll leave it - too funny a typo........
     
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