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NEW MRV setup issue

Discussion in 'DIRECTV Connected Home' started by jetski, May 19, 2010.

  1. jetski

    jetski New Member

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    May 19, 2010
    Need your help with new MRV
    I have gotten the MRV service added threw changing my package by emailing DTV.

    Both my HR23/700 are showing that they are authorized and playlist are shared on both units. But the problem I'm having is that my receivers are not seeing each other.
    I've tried reseting both routers and receivers, restoring network defaults and re-runing the connection to the network. But it does not see anyother dvr on the network.

    Now both units are networked together thru 2 different routers.
    Don't know if that could be the issue?

    So I have tried to rerun the setwork setup and still having issues.
    After running the network system test all looks good. But when I go into "more system info" I do see where theres a issue on one of the units.
    this is what i see on the one unit where the other has info listed

    The STB services port: N/A(202)
    Status: -
    Audio Services Port: -

    Both say they are connected to the internet when setting up
    Is this a rotter issue/setting? I have reset everything......
    Dont know what to try next...........

    Thanks in advance
    Scott
     
  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    BINGO!

    They need to be on the same subnet
     
  3. dwcolvin

    dwcolvin Icon

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    Oct 4, 2007
    Two different routers?

    Please explain :confused:
     
  4. dsw2112

    dsw2112 Always Searching

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    Jun 12, 2009
    Are you sure they're both routers? If so, this setup will dramatically complicate a home network (especially if you're a network novice.)
     
  5. jetski

    jetski New Member

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    May 19, 2010
    My house was not prewired properly so I have both router connected together. 1 router handles the lines upstairs and then I have another router that handles the lines for the main floor and also the basement. 1 DVR unit is on the upper floor and 1 DVR is in the basement both on different routers.
     
  6. jdspencer

    jdspencer Hall Of Fame

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    Nov 7, 2003
    You should turn one router into a simple ethernet switch. The one router can connect to the switch and service all of your needs.
     
  7. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    What you need to do is either reconfigure one router to only act as a switch, or replace it with a switch.
     
  8. dwcolvin

    dwcolvin Icon

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    Oct 4, 2007
    If these are truly routers, you need to turn one into a switch (easiest would be to simply buy a 10/100 switch).

    Is one or both also a wireless access point?
     
  9. jetski

    jetski New Member

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    May 19, 2010
    Correct to the above statment.
    I have one router and one switch
     
  10. dsw2112

    dsw2112 Always Searching

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    Jun 12, 2009
    You do not want to use two routers in such a capacity as they are segmenting your network. Replace a router with an ethernet switch, or see if you can configure a router as a switch (routing off.)
     
  11. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    So each receiver shows it is connected to the network and the internet?
    Now have you enabled multiroom viewing in the setup menu?
     
  12. jetski

    jetski New Member

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    May 19, 2010
    Yes both show internet connected,
    Yes, when I go into multi-room playlist is shared on both, named, and status shows MR authorized but no DVR networked. Is there something else to turn it on?
     
  13. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    At this point I'd do things like:
    reboot each receiver
    re-run network setup
    reset network defaults
    reboot the router & switch.
     
  14. jetski

    jetski New Member

    7
    0
    May 19, 2010
    Thanks everyone.
    Looks like it was a router/switch issue
    Everything is now working perfect!!!!

    Thanks again!!!
     

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