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New PPV Coupons on Account

Discussion in 'General DISH™ Discussion' started by BillJ, Feb 8, 2011.

  1. Feb 8, 2011 #1 of 20
    BillJ

    BillJ Icon

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    May 5, 2005
    I don't usually look at PPV coupon tab on my account unless I've received something in the mail from DISH. Knowing PPV coupons were part of the Feb. 1 price increase for AEP customers (something I only learned here since DISH never sent anything in writing), I checked my account over the weekend. Sure enough, there are 6 PPV coupons there which expire April 27.

    I have yet to receive anything from DISH telling me they are there. I suspect many customers will never find them and they will go unused. There are a lot of things I like about DISH, but their communication with customers is ludicrious. Thank heaven I have DBS Talk to keep me informed.
     
  2. Feb 8, 2011 #2 of 20
    olguy

    olguy Hall Of Fame

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    Jan 9, 2006
    Those are a Dish 30th anniversary gift. I'm auto-pay and paperless but I check my statement online. The anniversary gift is on page 3.
     
  3. Feb 8, 2011 #3 of 20
    wilssm

    wilssm Mentor

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    Aug 31, 2007
    I got an e-mail from dish today telling me of the pay per view movies
     
  4. Feb 8, 2011 #4 of 20
    356B

    356B Icon

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    Oct 11, 2008
    Northern...
    I've had my PPV's for a few weeks and I don't believe I ever heard "Direct" from DishTV...I did hear from the Dish Rep's here and elsewhere who have been extremely helpful.
     
  5. Feb 8, 2011 #5 of 20
    BillJ

    BillJ Icon

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    May 5, 2005
    That's interesting. My online statement only has 2 pages. I won't get the next statement until about the 15th. The coupons were issued Jan. 27 so before they tell me about them 2 1/2 weeks of their life will have passed.

    I still say they are terrible about communicating with customers. Since I am paperless, I know they have my email address because I get a notice when the statement is online. I'm still waiting for anything from DISH about the Feb. 1 price increase too. My account now show the increase under monthly charges but couldn't they have sent an email saying how it would affect me. Read the thread about the price increase and you'll see many customers were confused.
     
  6. Feb 8, 2011 #6 of 20
    olguy

    olguy Hall Of Fame

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    My statement date is the 5th so it has 3 pages this month. And I got the email this morning about it. I may actually use a couple of these. Or not. :p
     
  7. Feb 8, 2011 #7 of 20
    jporum

    jporum Cool Member

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    Nov 11, 2008
    +1 You would think with the big promotions they are doing right now (free Starz/Encore/Platinum/PPV and the waiver of the EHD fee on the Vip receivers), they would have sent somthing out. Customers would be very appreciative of these freebies, and Dish has done zero communication of these gifts, except perhaps in the monthly bill. I don't get mine until the end of the month, so had I not read about these here, I would likely not have known about it.
     
  8. Feb 9, 2011 #8 of 20
    4HiMarks

    4HiMarks Hall Of Fame

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    Jan 21, 2004
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    I got an extra page in my (paper) bill explaining the "gift".
     
  9. Feb 9, 2011 #9 of 20
    superfreddy

    superfreddy Cool Member

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    Apr 20, 2008
    Hmmm. never got mine. I got 3 in January when I called and asked for the Cinemax promotion. I guess I missed having six in Feb since I got three in Jan?
     
  10. dmspen

    dmspen Hall Of Fame DBSTalk Club

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    Dec 1, 2006
    Los Gatos,...
    I received a separate email (apart from my billing notification) regarding the PPC coupons. You guys should check your SPAM folder.
     
  11. bnborg

    bnborg Icon

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    Jun 3, 2005
    I can't even see my statement. When I click on the "View" button all I get is a popup from IE saying it cannot download viewPastStatement.do from Dishnetwork.

    I don't know how many PPV coupons lapse because there wasn't anything available I wanted to watch.
     
  12. BillJ

    BillJ Icon

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    May 5, 2005
    Do you have Adobe Reader active on your computer?
     
  13. Dario33

    Dario33 Godfather

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    Dec 15, 2008
    Received a separate note here as well (had to check my SPAM).
     
  14. bnborg

    bnborg Icon

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    Jun 3, 2005
    Thanks, Bill.

    Yes I do. Adobe Reader 8.25. I normally have my preferences set to not display PDF in browser. But during my attempts to see or download my statements, I tried it both ways.

    After numerous attempts, I did get the current statement in Internet Explorer. To get this to work, I had AcroRead set to display PDF in browser. I made sure the plugin was enabled in IE. Even then it doesn't work. It tries to open a new window or tab (depending on IE settings) to display the PDF. That fails with the usual errors. But the empty tab or window stays open, allowing me to copy the URL it is trying to open.

    What I did then was close IE completely, and then open it again with the copied URL as its object. Dishnetwork.com pops up a login box. I login and lo and behold there was my statement. This usually does not work. Multiple attempts are needed. I downloaded one previous statement this way but on the next success, it actually opened up an AcroRead window.

    I gave up at that point. What a major PITA. :(
     
  15. jimb

    jimb AllStar

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    Feb 12, 2006
    I'm a long timer and got nothing as of today since last Sept. :mad:
     
  16. dmspen

    dmspen Hall Of Fame DBSTalk Club

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    Los Gatos,...
    In addition to the email, I received a nice multi color multi page thingie in the mail. We promptly used one Saturday night to watch Red. not too bad...
     
  17. moonwolf

    moonwolf New Member

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    Feb 15, 2011
    For those who wish to see if they have any PPV certs., just sign in on line to your account. There will be a "My pay-per-view certificates" option under My Account.

    Check there to see if you have any certificates, and their exp.
     
  18. BillJ

    BillJ Icon

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    May 5, 2005
    I finally got an email this morning telling me about the coupons. Only 19 days after they were posted to my account.
     
  19. 356B

    356B Icon

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    Oct 11, 2008
    Northern...
    Ditto......:lol:
     
  20. Jhon69

    Jhon69 Hall Of Fame

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    Mar 27, 2006
    Central San...
    I received an email,a notice with my bill and just the other day a very nice card in the mail telling me about my Dish Network 30 year celebration anniversary gift.Very nice,Thank You! Dish Network!.:D
     

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