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New R15 in the box.....should I install it?

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by JoeFixes, Aug 14, 2007.

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  1. JoeFixes

    JoeFixes New Member

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    Aug 14, 2007
    Hello,

    Let me first say I am a TIVO fan, but have been a DIRECTV customer first. I have a TIVO HDVR2 and also an R10. My HDVR2 is still working fine but I am having trouble with my R10, so i called DTV and they have sent me an R15.

    Its still sitting in the box on the floor, because I had a bad experience with an R15 in October 2006. My question is this:

    Should I rush to remove my not-working-perfectly-R10 and substitute it with the R-15? Is it possible I will be happier with the new R-15. It was a horrible device when I used it a year ago. Has it improved greatly over the past year? I would love to get some input before I make the switch.

    Thank you

    JoeFixes
     
  2. wbmccarty

    wbmccarty Icon

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    Apr 27, 2006
    I missed four episodes of 24 last season. 'Nuff said, I think.

    From the comments here, one would think the R-15 has improved. But, I think that this forum exhibits sample bias.

    Personally, I see improvements to the UI and performance. But, I can't say that I've seen real improvements in reliability. And, plenty of glitches have yet to be addressed.

    My own analysis is that the R-15 cannot be trusted to perform reliably under load. Your mileage may vary.

    Cheers,
     
  3. senorgregster

    senorgregster Mentor

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    Apr 29, 2006
    yes it was a piece of junk back then. I'd say we have all been beta testers for a year or so.

    I think ***MOST*** people have seen huge improvements since last year.



    just my 2c



     
  4. MLBurks

    MLBurks Icon

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    Dec 16, 2005
    Wow, that's a strong statement. I have two R15's and I could not be happier with them. I have NOT missed a recording EVER on either one since I first got them in January. It records every show or movie that I ever ask it to without a problem. I would NOT trade the R15 in for a TIVO at all! There was a time that I would have when I tried D* a couple of years ago. But the R15 today is a completely different R15 one than several months ago. And I am not biased in any way.
     
  5. wbmccarty

    wbmccarty Icon

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    Apr 27, 2006
    Sorry, I don't mean that the members here evaluate the R-15 unreasonably. That's not the meaning of the term "sample bias." Instead, I mean that the population of this forum tends to be more positive toward the R-15 than is the R-15 user base at large. I base my observation largely on informal surveys of my adult undergraduate students and on on-line reviews of the R-15. Apparently, folks who continue to have R-15 problems and annoyances are underrepresented here.

    Make better sense?

    Cheers,
     
  6. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

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    Colbert, WA
    The only recording problems I ever have are with Series Links to shows that are on daily, such as those on Disney and Sprout. My opinion is that it has something to do with a series being weekly (usually) and Wiggles and Wonder Pets, etc are daily. Also, guide information is bad on these as well as shows on USA like 4400, Psych and Deadzone. I get every one of these shows even though I have it set to "first run only".

    Anyway. the new CE's have made life very good in my opinion for the R-15.
     
  7. shelby1214

    shelby1214 Cool Member

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    Feb 6, 2007
    For my experience the CE's have done nothing to help my situation. The SL's still don't record when I check for upcoming episodes it still says there are none when in fact there are. I still have to manually record everything once a week by using the recently searched function. Since I started babysitting and recording everything myself, I have had no missed recordings but what is the point of having a DVR with the SL function if it doesn't work. The SL function is the reason that I have this DVR in the first place. I guess I was spoiled with the Season Pass on my TIVO's which never missed a single recording in 4+ years.
     
  8. dodge boy

    dodge boy R.I.P. Chris Henry

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    Mar 31, 2006
    Well then don't watch that stupid show.....
    Mine never missed an episode of Rescue Me :D
     
  9. Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Nov 15, 2005
    Details please....

    What shows.... What channels
    What times are failing...

    Ect...
     
  10. boba

    boba Hall Of Fame

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    May 23, 2003
    The R15 works well for it's design. It is not a TiVo and as such is different, just different. I have TiVo, R15 and DISH 625 DVR they are all different and TiVo is the easiest and best. But I wouldn't say either the R15 or 625 is bad just different. I don't like "searching" on the 625, I don't like "SLIPPING" on the R15 and I don't like cancelling programming on either but I still use both and find they do their jobs.
     
  11. wbmccarty

    wbmccarty Icon

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    Apr 27, 2006
    If you're satisfied with a DVR that determines what programs you view, I'm not surprised that you're pleased with the R-15. I want a DVR that reliably records the programs I choose. I believe that's a very reasonable expectation. I deem any DVR that fails that criterion to be wholly unsuited to my purposes, no matter what the name brand or the color of the GUI.

    Cheers,
     
  12. MLBurks

    MLBurks Icon

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    Dec 16, 2005
    I'm not sure what you are talking about. My R15 records what I want it to and does not record anything that I don't want.
     
  13. shelby1214

    shelby1214 Cool Member

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    Feb 6, 2007
    Hard knocks HBO
    Rock of Love VH1
    America's Got Talent NBC
    Don't Forget the Lyrics
    Big Brother CBS
    Intervention A&E
    Judge Judy ABC
    Dateline NBC
    World Poker Tour Trav
    Cops FOX
    Top Chef BRVO
    Ice Road Truckers Discovery
    All times of the day. These shows are on throughout the day every day of the week. These are just the most recent ones. I have been having this problem since Jan. or possibly before. I was hoping that the updates would help but that is not the case. It doesn't matter what channel it is, none of them work. In fact, even with my manual recordings I still have to check my to do list for the ones on CBS because they sometimes don't show up there even after I set it to record. To correct this I have to cancel the record and set it to record again which it will then put it in my to do list.
     
  14. wbmccarty

    wbmccarty Icon

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    Apr 27, 2006
    Please read the clipped quote. Context is everything.

    Let's not quarrel. I accept your statement at face value and I'm delighted that you're satisfied with your R-15 experience. But, I can't imagine that you, or anyone else, would be satisfied with my R-15 experience.

    The whole truth about the R-15 must encompass both our experiences. Those who dismiss, without grounds, the experiences of others as invalid--I'm not implying you're one of them, but such folks do seem fairly common here and come from both sides of the aisle--personify the term narrow minded.

    The bottom line is that R-15 user satisfaction is distributed bi-modally. Those who understand data analysis avoiding superimposing a uni-modal model on a bi-modal population.

    Cheers,
     
  15. Jhon69

    Jhon69 Hall Of Fame

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    I totally agree not to quarrel and I can understand your side of it for there are R15's that fail.May I suggest that you contact DirecTV and get them to replace your R15?.I know if mine was messing up that's what I would do and I would keep exchanging R15s until I got one I liked.Good Luck!.:)
     
  16. MLBurks

    MLBurks Icon

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    Dec 16, 2005
    I accept that (and I wasn't trying to quarrel:) ) but since I started participating in the CE's, my R15 keeps getting better and better. It's not perfect (will sometimes lock up, 50 SL limit) but it sure is MUCH better than it was just a few weeks ago (especially since January when I signed up with D*). And since I have two R15's, they were both crap when I first got them, but they both have greatly improved on the same level with CE participation. I'm sure if I didn't participate with the CE and stayed with national releases only, I would still be frustrated. Or maybe I 'm just one of the lucky ones:grin: .
     
  17. jwd45244

    jwd45244 Hall Of Fame

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    Aug 18, 2006
    The OP wanted to know if he should install it. My question is why not? If you don't like you still have your Tivo. YMMV
     
  18. dodge boy

    dodge boy R.I.P. Chris Henry

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    Mar 31, 2006
    I was only kidding..... being sarcastic. Missing something you deliberately choose is as bad as recording something the box might think I like. (see disabling suggestions).
     
  19. ThomasM

    ThomasM RF Engineer

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    Jul 20, 2007
    Milwaukee, WI
    Having never owned/used a TIVO, but having a new R15 installed about a month ago, I would say you should give the R15 another try. I was skeptical about taking DirecTV up on their offer of a free DVR upgrade after reading all the horror stories in various forums about all the nasty things it does/did. However, I have grown to LOVE the thing and find it has fewer bugs than many other DirecTV standard receivers I have owned through the years.

    What seems to be the biggest deterrent to the R15 is folks trying to compare it with a TIVO. It isn't a TIVO! It performs the same function (records TV) but that seems to be about where the similarities end. If you were disappointed with the R15 a year ago BECAUSE IT DIDN'T DO ALL THE THINGS A TIVO DOES, you probably still will be. If you were disappointed because the R15 you had an earlier experience with was full of bugs and goofed up your recordings, I'd say open that box and give the new unit a try! Many forum posts about the R15 have changed from endless grumbling to sheepishly admitting that they actually like the thing now that many of the bugs have been fixed in NUMEROUS firmware updates.

    One thing I would do since your R15 is "reconditioned" (I.E. we plugged it in and it seemed to work so we put it on the "to be shipped out" pile). Before you begin your evaluation, reformat the HDD and then reset everything. Instructions on how to do this can be found elsewhere in the R15 forums.

    Good luck and remember-keep repeating to yourself "It ISN'T a TIVO"!!
     
  20. Gbojhi

    Gbojhi Cool Member

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    Feb 8, 2007
    I just had to have mine replace the csr did not mention they where going to charge me $19.99 S&H. I would not have paid the money to get this piece of junk back. My first r15 I had to reboot all the time after telling Directv this cannot be normal they sent a replacement. The replacement will not listen to the remote. You can press channel up and nothing happens, press it another 4 time or so and all of the sudden it will change 4 channels ahead. It does not record what I tell it to. This is the worst piece of tv equipment I have ever used. Dtv needs to fix it or get rid of it. I would go else where but the HR20 is nicely put together and I have 16 more months before I can move on easily.
     
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