This morning my television was taken over by a download of new software. Only, the download never starts. After a few minutes I get the message that the download failed and to try again by pressing the red button. I have no access to any programming on this television during this process. I guess I'll have to call customer service to remedy the problem. Pressing the red button doesn't do it. Glad this didn't happen during the time that some program was on that I really wanted to watch.