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New to Hopper - Can't Resume Playback???

Discussion in 'Hopper System Support Forum' started by sregener, Apr 22, 2012.

  1. sregener

    sregener Godfather

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    Apr 17, 2012
    Okay, I just got my new Hopper (no Joeys) yesterday, and overall I am impressed.

    However, I started watching a NASCAR race today (recorded event, still recording.) Paused it. Went to the DVR screen. My only choices are More Info, Live, Stop and Start Over. Whether I push Play before Select, Select, or Start Over, the only thing it does is Start Over. I lose my place in playback. Pushing Live goes to the Live event - not my place in the program, which I would expect.

    When I do the same thing with a program that has finished recording, Resume shows up as an option, and I do not lose my place.

    Is this a bug? Am I doing something wrong? Why is there no Resume on an event that is currently being recorded, and only partially watched?
     
  2. garys

    garys Hall Of Fame

    3,176
    3
    Nov 4, 2005
    Try pushing pause to pause, then pause again to play. Dish's dvr screens have never had the resume button while program is still recording. If you change tuners or turn off the receiver, you usually lose the resume point as well (again only when program is still recording).
     
  3. RaymondG@DISH Network

    RaymondG@DISH Network New Member

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    Jul 21, 2011
    If you continue to have issues with this please send me a PM with your phone or account number so I can assist you further. Thank you!
     
  4. tampa8

    tampa8 Godfather/Supporter

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    Mar 30, 2002
    garys hit right. Just hit the pause button again it will start from where you are.
     
  5. jborchel

    jborchel Legend

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    Oct 7, 2005
    I'm D*. When I exit from a recording that is still recording when I go back, whether it is shortly thereafter or the next day, my option is to resume. Are you saying this won't work on the Hopper? Or is it just a nomenclature issue. I just tried it on my DVR and it resumed from the recorded spot using all methods, pause or exit. I ask because I am considering switching from D* to the Hopper.
     
  6. n0qcu

    n0qcu Legend/Supporter DBSTalk Gold Club

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    Mar 23, 2002
    With DISH if you exit a recording in progress your only option when you come back it starting from the beginning. You can only resume playback of a recording that was completed before you stopped.
     
  7. BobaBird

    BobaBird EKB Editor

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    Mar 30, 2002
    Exit the DVR screen using the remote's Cancel button. Un-pause or Play.
     
  8. tampa8

    tampa8 Godfather/Supporter

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    Mar 30, 2002
    If it's like my VIPs play will not start it again. It advances it a little and then stays paused, or sometimes does nothing. Cancel will leave it at the same place when you come back, and hitting pause again will restart from where you paused.
     
  9. garys

    garys Hall Of Fame

    3,176
    3
    Nov 4, 2005
    Dish and Direct are two different animals, you can't expect it to be or you will only build your frustration. You have to learn how it works.
     
  10. sregener

    sregener Godfather

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    Apr 17, 2012
    Well this has been an education, to say the least. My DTVPal didn't do this.

    I am in the habit of watching live sporting events before they are over. When I catch up or need to switch the program for someone else, I have always paused the playback, watched something else, and then come back. From the sounds of it, this is not possible with the Dish DVRs. If I would wait until the program is over and then start watching it, Resume would be an option. I'm not yet clear on what would happen if I started watching a recording that was still going but finished before I paused it - would I be in the no resume mode or the resume mode?

    It is an obvious flaw. Saying "you have to understand how it works" is nonsense. If it is a design flaw (which it sound like it is) then it should either be fixed or an explanation given. I suspect it is a patent issue where TiVo holds the rights to this feature, and Dish won't pay for it. If it is a bug, then it is odd that is carries over to multiple models.

    Can I workaround the problem? Yes. But it's a bit of a pain, and I shouldn't have to write down time codes to remember where I was. That's why God invented DVRs to begin with.
     
  11. jborchel

    jborchel Legend

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    Oct 7, 2005
    That missing function is really a show stopper for a lot of people. I can't imagine having to time mark where I left off. I use this function a lot.
     
  12. sregener

    sregener Godfather

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    Apr 17, 2012
    DIRT gave me the solution. Instead of pressing "Pause" and then hitting DVR/Guide/Channel#, I should instead be pressing "Swap". This pauses the currently playing program and switches to the previous live channel. Then I can use the Guide, the DVR button to select other programs, or hit channel numbers to my heart's content. When I'm done, I press "Swap" again, and I'm back at my program, right where I left off. Note that I cannot select the program itself from the DVR menu - then I do not have a resume button to press - but I can still get back by pressing swap.

    The only issue I can see with this solution is if all 3 tuners are in use - then there's nothing available to "Swap" to.

    For me, at least, this is a workable solution. I don't think I'll often have all 3 tuners in use. Those of you with Joeys might, though...
     
  13. n0qcu

    n0qcu Legend/Supporter DBSTalk Gold Club

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    Mar 23, 2002
    The recording would be finished so resume would be an option.
     
  14. DScottB

    DScottB New Member

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    Apr 27, 2012
    Does this work around apply to a Joey too or just the Hopper?
     
  15. DScottB

    DScottB New Member

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    Apr 27, 2012
    Does this work around apply to a Joey too or just the Hopper?
     
  16. sregener

    sregener Godfather

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    Apr 17, 2012
    Someone with a Joey would have to try it, and answer, as I don't have anything but a Hopper.
     
  17. Charise

    Charise AllStar/Supporter DBSTalk Gold Club

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    Jan 25, 2004
    I don't have a hopper, but on a 622/722 if I "catch up" to live programming, I just stop the recording at a commercial, delete that, and start another recording for the end of the program (if it's sports remember to add time at the end in case it runs over allotted times). Then I don't have to find my place in the recording, which works beautifully for me.

    I have never considered it a bug. It's just the way they work. :shrug:
     
  18. jborchel

    jborchel Legend

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    Oct 7, 2005
    Seems like a shortcoming to me.
     
  19. sregener

    sregener Godfather

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    Apr 17, 2012
    This issue seems to be fixed in release 2.09.
     
  20. DScottB

    DScottB New Member

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    Apr 27, 2012
    The issue still exists with 2.09.
     

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