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Discussion in 'DIRECTV General Discussion' started by hambonewd, Apr 12, 2007.
I think that link is for last year's promotion. Father's Day 2006.
Sorry about that, I apparently cant read! You're right, thats last years offer.
There seems to be an awful lot of "this is bull crap" posting going on and I'm not quite sure I understand it. The dates that seem to be consistently posted for this promotion are April 26 to 29. My calendar still shows today is April 25th.
If the latest release of a Harry Potter book or the newest video game indicated it would be available at 12:01 a.m. on April 26th, yes there may be lines for blocks around the stores, but just because you are there anxiously waiting for the day to switch to April 26 doesn't mean that they would let you in on it early because you insist on it.
Let's all wait until tomorrow before nailing D* to the wall for another substance-less BS promotion.
If they don't come through, then let them have it!!!
Well it's 12:20am on April 26th and I have not received an email...I am now going to let D* have it! Not really, I am going to watch the rest of the Ducks and the Canucks and head to bed and maybe by the end of this w/e, I will have signed up for ST with superfan for free.
I have been with D8 for almost 11 years now and I can't tell you how many times I have to call to get things done even when they tell me I am all set on any given issue only to find out latter that they did not do what thy said they were going to do. The fact that they may or may not have this offer which appears to be for a select group just adds to the agravation of having to call agin to make sure that I get what I was promised. I have learned over the years not to trust a thing a CSR tells me as they have proved over and over again that their system is just not run very well.
So to me it is a pain in the ass to have to keep calling to make sure I get what was promised.
By the way no email here this AM so guess what I will now have to call again.
Just a folow up I just called and was told the emails have gone out so if you didn't get it I would call. I was told I am a A list customer and a ST sub for 11 years but did not receive the email. I was assured from a previous call that I would in fact receive it for free and that it will sho up on my account on May 9th. So I amsure come May 9th I will have to call again.
Good luck to everyone on getting it free it will take some work.
wow, i just got off the phone with Directv. ive had ST for two years, requested ST with the free superfan, the CSR placed me on hold, told me ST cannot be ordered yet.
i told him the offer is called ST Draft offer, and was placed on hold. he came back, told me he found the offer, and hooked me up with five monthly payments for ST and free superfan.
i did not complain or whine at all, he just hooked me up.
gotta love it!
Just got off the phone with a D* CSR. She said there is no 'Draft Offer' ... no free Superfan offer. The only thing right now is Superfan Early Bird for $249 or 5 payments of $49.80 which is good from 3/1/07 - 7/31/07. Has anybody else either received these emails and/or received the free Superfan today (4/26/07)???
I would call back and get another CSR or go to retention as I did receive it for free supposedly but won't know for sure tillMay 9th when it will show up on my statement.
Is the $249 the same price for automatic renewal? Or is that something cheaper?
Just called back to D* and talked with a CSR named Paul. At first he could not find it either, but eventually did. It's called "NFL Draft Offer Free Superfan". It's available from 4/26-4/28. One payment of $249 or 5 payments of $49.80. He didn't say anything about not posting on my account until May 9th. I did have him put an extra note in my account stating that this really was for the Draft Offer with Free Superfan (just in case).
Same price (I took the 5 payments of $49.80)
Just check my credit card. All it says is: "NFL SUNDAY TICKET - Charge" for $49.80. I would make sure you have them note the 'NFL Draft Offer Free Superfan' in your account
Hello, I'm new here (only been a directv subscriber for a month now). I had no problem signing up for the draft day promotion. Hopefully it all works out.
I just called and the person I talked to said she put it in for me and it should show up on my account May 9th. If it does not to call back and she noted everything on my account and if for some reason it does not give it to me she put a note about giving me a $99 credit to take care of it.
BW, fellow Granite Stater here and new to D* for about a month also. I assume you have to call D* because this offer is not available online?
I just called and ordered the Sunday Ticket with free SuperFan. Even though I was a subscriber last season, they had no record of it on my account as an automatic renewal. So, I just signed up using the 5 payment plan and he said that SuperFan will automatically be added to my account for free on May 9th. (He also put a note in my account that I am eligible to receive it for free.)
Has anyone actually received the supposed email that went out?
First try didn't work. Just called and tried to get retention by saying "cancel my service." At first the person seemed to be simply adding it to my account without difficulty. Then she checked to make sure she was adding the right thing. Then she said she couldn't find anything about it and finally found it and said I needed to have received the e-mail. Guess I'll try back later after I have a bite to eat for lunch.
Just called D* and was told if you don't get the email, you're basically outta luck. I asked if I added ST, since it wasn't on my account, if I would get SF for free and she said no. I don't get this whole email thing. Doesn't really make much sense. I'll probably cancel ST if I can't get SF for free. $249 to watch SD games isn't worth it to me.
I agree with you but I would call back in and go to retention and see what they can do. This picking and choosing who gets SF for free is BS in my book.