1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

night owl this 1:30am update sucks

Discussion in 'Hopper System Support Forum' started by brownram, Jul 19, 2013.

  1. BillJ

    BillJ Icon

    859
    6
    May 5, 2005
    My understanding is most of the time this is not an "update" in the computer term. No software gets changed. Most days it is simply and update to the guide data. Not to say there isn't a check of the condition of the receiver or something. I have no idea. But even if you set a receiver never to update software it will still do an update of the guide data daily. As the OP and I and others have pointed out 3 AM is not the most convenient time for many customers, which is why, I presume, Dish gave us the ability to set the update time on a generation of receivers. That they dropped this feature on the Hopper seems illogical and I hope they restore it.
     
  2. david_jr

    david_jr Godfather

    555
    8
    Dec 10, 2006
    Perhaps the reboot of the Hopper system (2H/3J) is somehow rebooting my home network. Kids say it is only a minute or two that it is down.
     
  3. P Smith

    P Smith Mr. FixAnything

    21,985
    177
    Jul 25, 2002
    W.Mdtrn Sea
    Just to explain to new users who never use pre-ViP/XiP receivers/DVR - these models NEVER require reboots, nightly or daily.

    Calling its "nightly update" is a lie. It's simple REBOOTS. That's relevant and pertinent definition.




    BTW, the guide updates coming 4 times per day if it's 9-days EPG, or each 4 hours if it 44-hours EPG.
     
  4. TheGrove

    TheGrove AllStar

    180
    7
    Jan 9, 2007
    But it will update your software if there is a new version pending for your receiver. Also as part of this routine it does a check of the internal HDD and at least pre S400 the EHD as well (haven't watched what happens since I got the S400 update).
     
  5. P Smith

    P Smith Mr. FixAnything

    21,985
    177
    Jul 25, 2002
    W.Mdtrn Sea
    OK, pending update (how often you getting it ? once in few months ?) would reboot your DVR regardless of the night REBOOTs, right after downloading and re-flashing;
    e2fsck and fsck ? Do you know something (bugs again !) so it needs to be done each night ?
     
  6. TheGrove

    TheGrove AllStar

    180
    7
    Jan 9, 2007
    Sorry no secret knowledge here, so I would agree that I don't see why it needs to be done each night. Once a week or so should be fine IMHO.
     
  7. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    21,609
    380
    Jan 7, 2005
    Kittrell, NC
    Again, we are getting WAY off the path here... it doesn't matter what you call it or whether or not you think it "should be" necessary... the fact remains that it is necessary by the current design.

    If you want to have a thread to talk about whether or not it should be called "nightly update" or whether or not it is something that could be eliminated... please feel free to start that thread!

    This thread is about how to deal with the fact that it wants to do this every night, and on the Hopper it isn't something that you can alter the schedule. Discussion over whether it is an "update" or not or why is is necessary really isn't helping anyone I don't think.
     
    1 person likes this.
  8. P Smith

    P Smith Mr. FixAnything

    21,985
    177
    Jul 25, 2002
    W.Mdtrn Sea
    at least it give ppl proper understanding what is the DVR doing during night reboots and why, instead of repeating official propaganda

    better be honest and name things as it is
     
  9. Jim5506

    Jim5506 Hall Of Fame

    3,660
    36
    Jun 7, 2004
    It is what it is, it does what it does, get over it!

    Perhaps Dish WILL add the capability to adjust the nightly update time, perhaps not.

    If they perceive the need it will be done.

    Probably 99% of users do not need this capability, so it may not be a very high priority.
     
  10. broeddog

    broeddog AllStar

    86
    0
    Sep 11, 2009
    Isn't the final process of the nightly update supposed to reconfigure your home network, so your Hoppers and Joeys can access the Internet via the bridging function in one of the Hoppers.
     
  11. P Smith

    P Smith Mr. FixAnything

    21,985
    177
    Jul 25, 2002
    W.Mdtrn Sea
    per se it's not necessary, but in case of bugs ...
    you see ? whole purpose of the nightly _reboots_ (there are no updates) is restart whole system and make fresh start
     
  12. Wolfpanther

    Wolfpanther Cool Member

    29
    0
    Apr 28, 2008
    I made sure I was done watching Netflix this week and watched. DVR is recording the 1:30 a.m. program and the screen pops up to do the nightly update.
     
  13. jsk

    jsk Icon

    779
    12
    Dec 27, 2006
    Fallston, MD
    If your network goes down when the Hopper is doing its updates, see if your router has a QoS (Quality of Service) setting. If so, follow the instructions in your manual to set the Hopper to be a low priority and see if that helps.
     
  14. P Smith

    P Smith Mr. FixAnything

    21,985
    177
    Jul 25, 2002
    W.Mdtrn Sea
    there are no night updates, the DVR is just rebooting

    btw, all updates coming from satellite(s) !
     
  15. Jim5506

    Jim5506 Hall Of Fame

    3,660
    36
    Jun 7, 2004
    P Smith is correct, unless Dish is pushing out a specific update to your receiver, the only thing that happens overnight is that the unit reboots which naturally results in a download of a fresh set of guide data.

    The nightly reboot essentially clears all the garbage out of memory that has accrued during daily operations, a nightly trash dump, like rebooting your PC when it gets quirky after running several weeks without a shutdown or reboot.

    You can cause fresh guide data download by doing a manual reboot, they go hand-in-hand.
     
  16. P Smith

    P Smith Mr. FixAnything

    21,985
    177
    Jul 25, 2002
    W.Mdtrn Sea
    the EEPG update is not happen each reboot, DVR's system checking if last download was certain hours ago, then it will do
    else it will gather incremental info, as full EEPG is 120+ MB size and taking a lot of time to DL
     
  17. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    21,609
    380
    Jan 7, 2005
    Kittrell, NC
    Ok... can we please focus on the topic, which is people having trouble with when this nightly "whatever" happens? As I said before, it doesn't matter what you want to call it... beating that into the ground is doing zero to help the people in this thread who are having problems with timers being interrupted. Please start another thread if you wish to continue talking about what this nightly "update" is or is not doing as it isn't relevant to the problems in this thread.
     
  18. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    21,609
    380
    Jan 7, 2005
    Kittrell, NC
    That is very curious... It isn't supposed to do that... and I have never seen a receiver of mine do that... and I don't recall seeing anyone post of a Hopper doing that. IF a recording is in progress, the receiver "knows" that and is supposed to automatically delay/defer the reboot time until later. For yours not to be doing that is a problem.

    Sometime when you aren't watching anything and aren't recording anything... I would recommend putting it into standby and then unplugging it for a minute... basically letting it do a "cold" restart and see if that makes any improvement.
     
    1 person likes this.
  19. locutus

    locutus New Member

    6
    1
    Nov 9, 2013
    I wish I had known about this before I got my hopper. Just got it a week ago, and I'm in the middle of watching something I DVRd when it pops up and tells me it's going to shut off. I tell it no, rewind and continue watching. A while later (I did not time it), I'm still watching a movie from my DVR and it pops up again and tells me ti's going to shut off. This is ridiculous. I'm really missing my 922 right now. At least I could set a time for it to go through the update.

    Does anyone know whether or not Dish is working on getting this fixed. It's annoying as hell, and now I need to check some things that I recorded overnight to make sure that they did not get interrupted.

    If DISH is paying attention here - LET ME SET MY OWN TIME FOR UPDATES!

    I've been a pretty happy Dish customer until now. Sheesh!
     
  20. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    21,609
    380
    Jan 7, 2005
    Kittrell, NC
    I'll agree that it would be nice if Dish let you pick the time... I know I have my 922 set for 7am... but I also think there are a lot of people (my father is one of them) who likes to keep saying "no" to the prompt... and then eventually something isn't working right because it hasn't done an update in days... and then the complaints start piling up. So I think that's part of why they designed the Hopper this way and took away the choice of update time.
     

Share This Page