I wrote to Customer Service asking about E! in HD and here is what they told me today: "Thus far, no plans have been announced for us to carry E! in HD." I also asked about ESPNU in HD ... "Please be advised at this time we do not carry ESPNU in HD." ... they had no further comment. I also asked about the HBO/Cinemax HDs that we were supposed to get a year and a half ago and directed them to one of their own press releases. Their response: "I understand you would also like to see HBO 2 West, HBO 2 East, HBO Family East and West, HBO Latino, HBO Signature, and MoreMax in HD. HBO West, Cinemax East and Cinemax West are already available in HD. I apologize for the delay in launching these channels, but we currently do not have the capacity to carry all of these channels in HD. ... I apologize for any frustration this may have caused and appreciate your understanding and patience. We value your opinions about our programming, so I have forwarded your request to DIRECTV management, who review every suggestion and inquiry." And for those of us in the Wilkes-Barre/Scranton DMA who are looking for the MY Network (would be nice to have it!!) WQMY, here is their response: "We have also not come to an agreement with your local My Network TV." Frustrating is the key word, indeed.