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No ground required.

Discussion in 'DIRECTV General Discussion' started by dondude32, Apr 12, 2013.

  1. dondude32

    dondude32 Legend

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    Just moved recently and had service installed at new home. Installer didn't ground dish? Called Directv (have the service plan wanted me to upgrade to premium service plan) and they said sometimes ground is not always necessary. Live in Southwest Florida guess they are ok with system getting zapped.:nono2:
     
  2. texasbrit

    texasbrit DIRECTV A-Team

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    It's always necessary. Call back and talk to a different CSR.
     
  3. dondude32

    dondude32 Legend

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    I was talking with a technical support person. One of my HD-DVR's quit working. I remembered there was no ground at the end of conversation and that was the response I was given.
     
  4. litzdog911

    litzdog911 DIRECTV A-Team DBSTalk Club

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    BS. Call back. ALL installations require proper grounding to meet local codes.
     
  5. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    CSRs are flat out lying, every installation should be grounded.
     
  6. hasan

    hasan New Member

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    As others have noted, grounding is required by your local jurisdiction. It does little or nothing to prevent the equipment (or you) getting zapped by lightning. It does, however provide a safety ground which would minimize the chances of getting electrocuted by a faulty electrical system or equipment failure.

    Grounding is a requirement, the D* rep gave you bad information. Call them back and make them do it correctly. (at no cost to you)
     
  7. Nick

    Nick Retired, part-time PITA DBSTalk Club

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    Correct, but even if there were no code, the underlying reason for grounding is safety of life and property. I would never install a dish without a proper ground. This isn't the place to take shortcuts.
     
  8. bigtom

    bigtom Legend

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    The CSR is likely misinformed or guessing because they are unable or unwilling to find the correct information through research.
     
  9. WestDC

    WestDC DIRECTV A-Team DBSTalk Club

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    I wouldn't worry about it- where you live there are hardly any storms. :hurah:
     
  10. richard1428

    richard1428 Cool Member

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    How do i know if my system is grounded?
     
  11. Brubear

    Brubear Legend

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    I would suggest that they are not using their resources or are misinformed. "Lying" suggests intentional misconduct on their behalf and there is no way to ascertain that.
    For reference, NEC (National Electric Code) REQUIRES proper grounding and if the system cannot be properly grounded the install is supposed to be cancelled.
     
  12. HoTat2

    HoTat2 Hall Of Fame

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    Los...
    Short of needing an ohmeter, visually follow the cable(s) coming from the dish. They (or "it" id only one) should connect first in line to a ground block like so;

    [​IMG]

    Or maybe;

    [​IMG]

    Which has a (usually) green colored wire connected from it to any convenient screw on your electrical service panel casing.
     
  13. Brubear

    Brubear Legend

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    Nov 13, 2008
    just as an aside, back in the bad old days when anyone could install, I've lost count of how many systems I've seen grounded to propane tanks
     
  14. Diana C

    Diana C Hall Of Fame DBSTalk Club

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    [​IMG]
     
    1 person likes this.
  15. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    …and as sad as it sounds, there are millions of systems out there ungrounded that are working perfectly fine. :confused: I'm not saying that is ok, rather pointed out a fact. Do not flame me….
     
  16. xmguy

    xmguy New Member

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    I had a tech tell me one time. The dish grounding isn't needed (installed at ground level). Told me to remove it a few weeks after he left. I never did. I know what grounding is for. No way is grounding getting removed!
     
  17. Rich

    Rich DBSTalk Club DBSTalk Club

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    Piscataway, NJ
    I had my township's electrical inspector look at my installation and he said it was OK. Not enough power to worry about. My system has never been grounded and I don't think it's made any difference.

    Rich
     
  18. Volatility

    Volatility Legend

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    It always needs to be grounded sorry you were mistold. No exceptions. I hate it when CSRS flat out lie. Like if you don't know look it up in the scripts or ask a TL if you can't please find a new job outside of customer service -.-
     
  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    Then why are the plugs on all the HRs two pronged? Do you have a seperate ground for your refrigerator? I don't like grounding discussions. Too many people have too many opinions.

    Rich
     
  20. Volatility

    Volatility Legend

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    We aren't talking about fridges here.
    Like others said it is a requirement and is necessary:
     
    1 person likes this.

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