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No ON DEMAND after update?

Discussion in 'DIRECTV Programming' started by mroot, Dec 19, 2012.

  1. mroot

    mroot AllStar

    65
    0
    Mar 12, 2006
    The only ON DEMAND channels I get are 1000 and 1999. I am connected to the internet, as I get both Pandora and YouTube videos and I am sure they come over the net. I was on the phone with DTV for an hour doing all sorts of things, but still no On DEMAND channels. The info screen also says I have internet connection. Methinks the box is hosed? It's an HR24/200. I have scoured the forums to see if anyone else is experiencing this. I noticed the software was updated 6 days ago to version 60 or 62.

    Whatcha think?

    Mike
     
  2. mrmojo

    mrmojo Mentor

    92
    2
    Feb 11, 2008
    Mike - have you tried rebooting the box? I have had issues after the last few updates and this usually cleared them up for me. The last 2 times a RBR (red button reset) did not clear up the issues but a hard reboot (unplug the box, wait 15 min, plug in) did. After this recent update my box froze when I tried to unlock parental controls for 4 hours. After I entered my code the box stayed on the screen and all controls were unresponsive.
     
  3. mroot

    mroot AllStar

    65
    0
    Mar 12, 2006
    I have reset the box. Reset all network settings twice. Just about everything you can imagine. I have not tried unplugging it, but will give that a shot. I personally think it is box failure, but also thought it may have had something to do with the recent update.

    M
     
  4. larry55

    larry55 Legend

    181
    0
    Jun 3, 2010
    call back and tell direc to turn the demand on.that what i had to about six months ago.
     
  5. mroot

    mroot AllStar

    65
    0
    Mar 12, 2006
    I just checked and they are back. I'm guessing they figured it out and turned them back on! Thanks for your response!

    Mike
     

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