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no ota guide info

Discussion in 'Local Reception' started by srfrdan, Jan 13, 2014.

  1. srfrdan

    srfrdan Mentor

    47
    0
    Feb 24, 2010
    im trying this feature for the first time on my hr20-700 and after doing the setup theres no subchannel guide info--why---d
     
  2. RBA

    RBA Active Member

    929
    45
    Apr 14, 2013
    TEXAS
    Do you have the ATSC tuner connected?
     
  3. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,391
    909
    Jan 10, 2008
    NY
    Do you have an antenna OTA antenna connected to HR20? if so, are you positive this antenna is operational?


    Sent from my iPad using DBSTalk
     
  4. srfrdan

    srfrdan Mentor

    47
    0
    Feb 24, 2010
    thanx for the replys---i have the am21 connected to my hr24 and i beleive my hr20 has a built in off air tuner. neither is getting guide info and im not sure if a signal is there. do i need that to get data which has nothing to do it
     
  5. RBA

    RBA Active Member

    929
    45
    Apr 14, 2013
    TEXAS
    Yes the HR20 has built in ATSC tuner but do you have separate TV antenna connected to the HR20. Do either of your connected TVs have an ATSC tuner built in? If so connect your cable from the TV antenna directly to see if you have a signal.
     
  6. madmadworld

    madmadworld New Member

    30
    2
    Dec 3, 2007
    after the last sw update 1-9-14 all 3 of my hr20's needed to be reset up to get the ota channels back. never had this before have had the hr20's for 5 years now.

    anyone else?
     
  7. CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    I re-ran antenna setup on one of my units and lost 2 networks, like they were removed from the database...now I cant tune to them anymore on that unit, they work fine on my 2 other units where I havent re-run the antenna setup on.....I think DIrectv has been messing with the OTA database data again and removing some of the smaller stations. Cost me PBS and MeTV which is about 6 channels...
     
  8. madmadworld

    madmadworld New Member

    30
    2
    Dec 3, 2007
    now my wife's hr20 is in some kinda hell mode i've never seen in the 5 tears we have had these units. n ot respomding to remote commands seen it take a full minute or more to bring up the menu. have re booted it numerous times, thinking the FW was corrupted.

    gotta look around here for the way to force a new download. think i read it somewhere.......the pain lol
     
  9. CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    Probably unrelated, check to see if the HDD is failing....most likely scenario...
     
    1 person likes this.
  10. grunes

    grunes New Member

    103
    4
    Nov 13, 2013
    College...
    I don't know if this explains anything, but when I had my antenna next to my TV, I didn't get any program info either. When I moved the same antenna up to the top of the attic, I did. Maybe program info is a little harder to receive than the picture? (Or maybe I did something else different...)
     
    1 person likes this.
  11. madmadworld

    madmadworld New Member

    30
    2
    Dec 3, 2007
    ended up with a hr22 for dtv. oh well.

    tried to work them for a second Genie no luck on that offered to put up another dish still no dice.
     
  12. srfrdan

    srfrdan Mentor

    47
    0
    Feb 24, 2010
    u may have got a genei from weaknees.com but that would probably cost mucho dinero
     
  13. srfrdan

    srfrdan Mentor

    47
    0
    Feb 24, 2010
    that would help if ur a good distance from the transmitter which i am, im wondering if u need the signal before the guide data will show in the epg---d
     
  14. srfrdan

    srfrdan Mentor

    47
    0
    Feb 24, 2010
    the guide data has finally appearred on its own---thanx for all the response---d :righton:
     
  15. oldguybob

    oldguybob New Member

    3
    0
    Nov 5, 2014
    Rochester, MN
    NEW QUESTION:
    I have DirecTV with AM21 OTA tuner attached to HR24-500 DVR, with attached Indoor antenna. Played around with various locations, but CANNOT bring in one channel that I want specifically. When I connect the SAME antenna in the same location straight to the TV, that channel comes in perfectly. I've heard that DirecTV doesn't use the OTA input to build the OTA list, it uses names from a pre-defined zipcode table, which is why it can't "find" that station. Anybody confirm this? Can not understand why TV tuner finds channel and OTA cannot...
     
  16. mexican-bum

    mexican-bum "Jack Of All Trades, Master Of Some"

    841
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    Feb 25, 2006
    That unfortunately is true, you could probably still get the channel by adding a secondary zip code that includes that channel in directv's directory. You can look up how to do that here on this site.
     
  17. oldguybob

    oldguybob New Member

    3
    0
    Nov 5, 2014
    Rochester, MN
    Is there ANY documentation as to what channels are associated with a specific zip? I have tried a few "close-in" zips without any change. I'm really knicker-knotted about their logic, especially when they SAY that the antenna scan uses whatever it finds to build the list (when really it filters the findings with their pre-defined local list)...arghhh
     
  18. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,153
    546
    Dec 2, 2010
    Winters,...
    Do a menu reset and when it comes back up, reset again. That will flush the Guide, which may be the cause of some of the slowness. How full? How many Series Links? Any boolean searches?
     

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