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Northern California 103b signal levels...

Discussion in 'DIRECTV Installation/MDU Discussion' started by pdawg17, Oct 10, 2007.

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  1. firedog1

    firedog1 Legend

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    Mar 19, 2007
    They are still scheduled to record.

    Post #140 explains the recording comment. I am having problems with generalized pixelation/audio dropouts.

    If the unplugging/reset I did last night doesn't fix the problem, I'm pretty convinced that it is tuner 1 (SAT 1) that's the culprit.

    I am however, still trying to find a WNC LNB to replace the CALAMP. More for the potential improvement in 103b signal strength. I'll replace the LNB (when/if I find one) before contacting D* for a replacement HR20. If I need to go down that road.
     
  2. K4SMX

    K4SMX Hall Of Fame

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    Sounds like a plan.
     
  3. techrep

    techrep Hall Of Fame

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    Vos and K4SMX have the edge on me here but, I am going out on a limb and say, it looks like, the number 1 tuner is the problem.

    You swapped/changed the BBC's and the problem remained with the number 1 tuner. You swapped the cables and the problem stayed with the number 1 tuner. A failing harddrive can present the same problems but would show up on both tuners.
     
  4. firedog1

    firedog1 Legend

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    Whether it's a hard drive or a tuner, either way, I suppose it means dealing with D* and obtaining a replacement HR20 :(

    I haven't watched the recorded programs from last night yet, so there's still hope, albeit remote, that the unplug/reset worked.

    I'm anxiously awaiting pdawg17's feedback/results from his WNC LNB replacement.

    OT: Any Northern Californians feel the quake at 8:04 PM last night?
     
  5. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    First one for you?
    The one in '89 really got my attention.
    I grew up down there with them and 5 point anything was never a big deal, but a 7 sure can be.
     
  6. schneid

    schneid Godfather

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    "They charge you $299 and then credit it back after they receive one back. WARNING - They charge your account immediately, and they take a whole billing cycle to credit it back every time I've done this, so if you're on autopay, you get hit immediately. I had one confirmed delivered back to them within 2 days of receiving a replacement, and they still didn't credit my a/c for weeks. This is something they need to get cleaned up."

    I think to avoid this, I'd send the Proof of Delivery to the credit card issuer and dispute the charge. You'll get a temporary credit until it all sorts out.
     
  7. schneid

    schneid Godfather

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    I'm in Carson City. Although, I tipped my installer $20 to "tweak" the dish my signals on 103b were high 50's to low 60's. It's a pain but I drug a box and a 13" TV outside and hooked them up. Watched the dish setup video and moved the dish, trial and error, a little on all three axis on all the sats. It took about an hour but eventually I got 103b into the 80's without losing much on the other sats.

    Want it done right, do it yourself. I hope I don't need brain surgery.
     
  8. techrep

    techrep Hall Of Fame

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    But look at it this way; next time, it will only take you ten minutes.

    !devil12: Shoulder :angel:
     
  9. craigsharrow

    craigsharrow New Member

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    Oct 30, 2007
    I'm posting to this thread 'cause you guys are all in Northern California (I'm in Marin County) - so I thought your local knowledge would help.

    We currently have Comcast and are considering switching to D*, mainly for the HD channels - not the sports packages (no sports freaks in this house). I'm kinda picky
    about A/V quality and "cabinetmaker not rough-in-carpenter" installation - a Japanese handsaw vs. Sawzall approach.

    When I sign-up does DirecTV assign an installer, or is there a way to specify a particular installer/company who is known to do a professional job, careful routeing of cables, particularly careful alignment of Dish/LNBs, etc.

    If I can pick and choose an installer, do you have any recommendations.

    Thanks,
    Craig
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Like Henry Ford said: you can have any color you want, as long as it's black.
    You can have any installer/company as long as it's Ironwood Communications.
    If you want your cables run a certain way, you might either do it yourself or pay someone to "rough" the cables in for you.
    I've had good, great, and "the installer from hell" come out from Ironwood.
     
  11. Nov 1, 2007 #231 of 373
    firedog1

    firedog1 Legend

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    I too was here for '89 and yes, it got my attention as well. That was the most powerful one I've personally experienced. According to news reports, the quake on Tuesday night, is the largest magnitude since '89. It seems to me that there have been a lot more small quakes, that I've actually felt, in the last 18 months than in the previous ten years collectively.
     
  12. Nov 1, 2007 #232 of 373
    firedog1

    firedog1 Legend

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    After watching the two recorded programs from Tuesday, I have to report that the unplug/reset did not work. The pixelation was still present. Although it didn't seem quite as bad.

    Next step will be obtaining a WNC LNB to see if that improves my signal strengths. And, the remote possibility that it may fix the pixelation problem. If not, I suppose it'll be time to contact D* for a replacement HR20. Unless there are any other ideas not already mentioned.
     
  13. Nov 1, 2007 #233 of 373
    firedog1

    firedog1 Legend

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    I'm not on autopay, so hopefully this won't be an issue.

    Do you know, from your own experience, if your contract was extended when you got a replacement DVR? That is, a "fresh" two year commitment from the date the replacement was activated.
     
  14. Nov 1, 2007 #234 of 373
    hiker

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    If you don't have the Protection Plan and the DVR is out of warranty then you will likely get a new 2 year commitment. If you have PP they will send out replacement free, without a charge even for shipping. But you have to return the defective one within 7 days or you will be charged $470. You might want to enroll in the PP but be aware that it takes 30 days before it goes into effect.
     
  15. Nov 1, 2007 #235 of 373
    oakwcj

    oakwcj Lower Echelon

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    Ironwood lost its Bay Area contract. The installer is now Connect Television: www.connecttelevision.com. Whether they're any better is a matter of debate. My limited sample size [1] was better, but YMMV.
     
  16. Nov 1, 2007 #236 of 373
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    For those in the Bay Area, that can't be anything but good news.
    Now if this would happen more places.
     
  17. Nov 1, 2007 #237 of 373
    rabit ears

    rabit ears Legend

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    I had a 5 LNB dish and HR20 installed by Ironwood in July and had nothing but trouble. D* sent a new box via service call from Connect and the guy almost fell off his ladder laughing at the Ironwood installation. He rewired everything and then adjusted the dish.

    Can't say that Connect is better than Ironwood, but my one experience with each would lead me to believe that things will be better with Connect.
     
  18. Nov 1, 2007 #238 of 373
    Soulweeper

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    I'm In Ukiah California. I have the Slimline with WNC lnb(for whatever it's worth)

    1-8: 90 92 91 88 89 91 89 90
    9-16: 89 92 91 92 91 94 na na
    17-24: 93 na na na na 95 na na
    25-32: na na na na na na na na
     
  19. Nov 1, 2007 #239 of 373
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Los Angeles
    Bay Area CA .. Sidecar dish ..

    103(b)

    88 92 88 88 86 90 85 88
    87 89 89 87 85 82 na na
    85 na na na na 85 na na
    na na na na na na na na

    103(a)

    0 100 0 100 0 100 na na
    na na na na na na na na
    0 na na na na na na na
    na na na na na na na

    Dish as originally installed September 26, 2006.
     
  20. Nov 1, 2007 #240 of 373
    firedog1

    firedog1 Legend

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    Mar 19, 2007
    Those numbers are similar to mine after tweaking (see post #126). Do you have a CALAMP or WNC LNB?
     
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