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Not real happy with new install (Internet related)

Discussion in 'Hopper System Support Forum' started by ces1948, Dec 5, 2013.

  1. ces1948

    ces1948 New Member

    6
    1
    Jan 10, 2008
    Today I had Dish service installed to replace DTV. I have one hopper and 3 joey's. Prior to the to the installation I installed new Cisco powerline adapters and tested the ethernet connection on the one adjacent to the hopper location. The connection was fine and showed about 21mbps down. Today the technician was not able to get a connection test to work at that location via ethernet but did get it connected to same network via wireless. After another tech showed up and after they conferred they installed a Hopper Internet Connector in another room where the router is located and fed it back to the coax from there. Everything seems to work but I don't get why it had to be done that way as I now have about a 10' ethernet cable strung along the wall and two long coax cables also running along the baseboard.
    I retested the powerline ethernet connection at the hopper location and it is still working fine so that leads me to ask a couple of questions.
    1. Are there any known reasons why the Hopper wouldn't connect to the Internet via the powerline ethernet device? if no known issues could I move the HIC to that location and duplicate the setup by running the incoming coax to the HIC and then to the Hopper in addition to running the ethernet to the powerline adapter? seems like that should work.
    2. If my scenario won't work can I just use the wireless connection that the hopper currently has and still get the right programming to the Joeys while doing away with the HIC box.
    I would appreciate any help and would be happy to clarify anything I haven't explained clearly.
    Thanks
     
  2. david_jr

    david_jr Godfather

    555
    8
    Dec 10, 2006
    I used a Netgear Powerline adapter on my Hopper when it was first installed and had no problems. I have since run ethernet directly to one of my Hoppers so I no longer use it, but it did work without any problems. I am not familiar with your Cisco equipment, but I don't see why it shouldn't work. Have you tried power cycling your router? BTW you only need connection at the Hopper and it will share to Joeys through the MOCA using bridging. With 1H/3J setup you want to make sure that you are not getting conflicts by only having 3 tuners shared at 4 locations. There is a window (not sure how long) where they will let you upgrade the 3rd Joey to a Hopper for a reasonable amount, which would alleviate tuner conflicts. You might want to contact a DIRT rep on this site to see what your options are.
     
  3. harsh

    harsh Beware the Attack Basset

    21,192
    182
    Jun 14, 2003
    Salem, OR
    What's the goal here?


    If it were an older ViPx22, I'd suggest that DISHComm was getting in the way (they had powerline built-in) but I'm pretty sure the Hoppers don't have powerline.

    If you're going to hide the coax, I'd wholeheartedly recommend hiding a CAT5e along with it.
     

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