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NY Audio problems (and pixelization)

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bret4, Apr 4, 2007.

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  1. May 2, 2007 #181 of 208
    EAGLES20

    EAGLES20 Legend

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    Again my sound has just went out again in the middle of AI I'm in the middle of a RBR my wife and daughter have had it. If this don't work I'm out. I will have a HR20-100B AND 2 HR20-100S FOR SALE THEY BELONG TO ME THEY ARE NOT LEASED
    so you can check with Directv and make me an offer if your interested in buying them. I can not put up with this any longer they say I am and A+ custermer I sure don't feel like one. OUTTA HERE
     
  2. May 2, 2007 #182 of 208
    Clark Kent

    Clark Kent AllStar

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    Hey all. I've been having the same audio problems on several HD channels for weeks with my new HR-20. I have a laundry list of things I hate about it, but the sound issue is tops on the list. Idol was a problem for me here in LI, NY, as well, several times tonight.
     
  3. May 2, 2007 #183 of 208
    EAGLES20

    EAGLES20 Legend

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    This Sucks
     
  4. May 2, 2007 #184 of 208
    Bajanjack

    Bajanjack Icon

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    Oct 22, 2006
    Same problem here on Fox5 tonight....long audio dropouts on the HD feed, sat as well as OTA, also.....synch problems with audio on my NCIS recording on CBS HD, channel 2...........doing a "pause" on recording fixed the synch problem, but I had to keep doing it each time I came back from ff2 during commercials.......
     
  5. May 3, 2007 #185 of 208
    bret4

    bret4 DBSTalk Club Member

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    As I mentioned, Al at Fox 5 said they were working the problems at that time. I wish they would pick a better time to work on things. Not during one of the most watched shows on TV. AI.

    I know it is hard to deal with these problems but the good news is that Fox 5 is trying to do something about it. I hoping that soon there will be no problems with Fox 5.

    Channel 7 out of NY is another thing. We can't get any email going with them. What we may have to do in that case is have everyone send emails at the same time to all their email addresses at the same time to make someone there wakeup and do something.

    The saying goes don't get mad, get even.
     
  6. May 3, 2007 #186 of 208
    Steve

    Steve Well-Known Member

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    I got that same "video alarm detected" blue screen as well, in the middle of the long audio dropouts.

    Good to know this was not just an MPEG-4 issue, per Drew's post above. Wish I had recorded it OTA, just to compare. MPEG-4 has been so good lately, I cancelled all my OTA Series Links to save disk space. /s
     
  7. May 3, 2007 #187 of 208
    djfrankie

    djfrankie Legend

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    I got the same message, wife was getting upset with long audio dropouts, because Bon Jovi was coming on. Switched to SD.

    I forgot, was watching MPEG2, channel 88, when audio dropout occured, then tried MPEG4, channel 5 and it had the same problem, I then switched
    to the SD channel.
     
  8. May 3, 2007 #188 of 208
    jrs163

    jrs163 New Member

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    Mar 23, 2007
    I am also having the audio stuttering problem on my Fox 53 HD station in Pittsburgh. I have HDMI out and optical out and it is the same. Directv told me last night that it has not had any complaints about this station and an engineer would look into it. The SD station is fine, I cannot receive the OTA HD station from my location to test it. Very annoying during AI last night and we had to watch the SD broadcast.
     
  9. May 3, 2007 #189 of 208
    Scott J

    Scott J Legend

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    Feb 13, 2007
    I live in the Philly area and have had the following problems on an ongoing intermittent basis, mostly on the locals (Fox and NBC) but occasionally issues on the national feeds. Signal strength is strong and no bad weather.

    1. pixilation- mostly a small amount or narrow band through the middle of the screen for only a second or two will occur 2-3 times during a program.

    2. Audio dropouts- somewhat frequently is the first 5 minutes of a show will not have audio or will only have music/background and not voice; at other times there will be some distortion. For example when the clock is ticking on 24, between scenes, there will be some distortion when that “clock ticking music” is playing.

    I was a Comcast customer for two months due to issues with DirecTV. During this time I did not have any of these types of issues with Comcast. There was an occasional problem with the signal or audio here and there but not to this degree or regularity. So, does this mean that the issue is DrecTV’s and not the local affiliate's? Or, does the affiliate handle the feed differently for Comcast than it does for DirecTV?
     
  10. May 3, 2007 #190 of 208
    Clark Kent

    Clark Kent AllStar

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    What should I do about this reoccurring problem with pix and audio problems to my NBC, CBS, and FOX HD channels?
     
  11. May 3, 2007 #191 of 208
    Steve

    Steve Well-Known Member

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    If you read back in this thread, up until last night, only ABC appeared to be having some random pixelization problems within the past couple of weeks. All the other NY area networks have been fine, except FOX last night. If you've been having problems on all the networks over the past couple of weeks, it may be something specific to your install. I'd start by checking the 99 sat signal strength. I believe that's where our locals come from. /s
     
  12. May 3, 2007 #192 of 208
    Steve

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    For you guys in Philly and Pittsburgh, I'm not sure if you're on the same spot beam as NY viewers. You might want to e-mail Al.Shjarback@FOXTV.COM to see who you might best report problems to. /s
     
  13. Steve

    Steve Well-Known Member

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    3-4 brief audio dropouts within the first hour of 24 last night, recorded OTA on 5.1. Fortunately CC's were working fine, so I was covered for the missed dialog.

    Assume if I had OTA dropouts, the MPEG-4 and MPEG-2 feeds had them as well? /s
     
  14. bret4

    bret4 DBSTalk Club Member

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    Watched House last night and had buzsaw sounds, audio drops and some pixelation for the first half of the show. Cleared up for the second half. Though Fox 5 had this fixed. Time to email them again.
     
  15. dlw283

    dlw283 Mentor

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    Dec 2, 2006
    I had the same...watchable but full of issues.

    One step forward...two steps back :(
     
  16. Steve

    Steve Well-Known Member

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    We haven't watched it yet, but I'll use this placeholder to report on the MPEG-2 OTA recording of HOUSE from the ESB in NYC, which we plan to watch at some point today. This should tell us if the problems originated with the master East Coast feed or the conversion to MPEG-4.

    Did any MPEG-4 viewers try the captions to see if they were scrambled? I'll check that as well. /s

    EDIT: Watched the MPEG-2 OTA recording. CC's were perfect. There was one sub-second audio dropout (just silence) during the PET scan scene within the first half hour. Within the last 15 minutes, there were four bursts of pixelization, none lasting more than a second. One burst was accompanied by a brief audio dropout. No buzzsawing at all, however. /s
     
  17. gpg

    gpg Well-Known Member

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    I recorded House on both channel 5 and 88 last night, and the problems seemed to occur at the same point on both, so the problem was either in the feed from FOX to DirecTV or in some processing that DirecTv does that is common to both the MPEG4 and MPEG2 HD channels.
     
  18. bret4

    bret4 DBSTalk Club Member

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    Nov 22, 2006
    I got an email from Al at Fox 5. Seems he thinks they found the problem and may have fixed it. If anyone watches any shows on Fox 5 out of NY please let us know if you see any problems or email Al.

    Here is his last email back to me about the problems last night with House.

     
  19. Steve

    Steve Well-Known Member

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    How much do you wish Al's counterparts at the other networks would be as collegial and responsive? /s
     
  20. bret4

    bret4 DBSTalk Club Member

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    Your not kidding. Al's been the best of them all. Can't get any of the other stations to talk to me. Al puts the time in and shows that he really cares.

    So far tonight Fox 5 has been coming in perfect. In fact I think the picture looks shaper than it has in the past.
     
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