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Odd emails from DIRECTV

Discussion in 'DIRECTV General Discussion' started by SParker, Nov 3, 2007.

  1. Nov 3, 2007 #1 of 21
    SParker

    SParker Active Member

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    I received two emails from "DIRECTV Customer Care" telling me about two credits applied to my account. One for $119.15 and the other email said $4.76. It shows my DIRECTV account number right except it doesn't have the last digit. I logged onto my DIRECTV account through my browser, I didn't click the link in the email and it shows no such credit. I haven't called D* asking for any kind of credits. Any ideas?
     
  2. Nov 3, 2007 #2 of 21
    Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    I would just call DirecTV and question it and see what they say.
     
  3. Nov 3, 2007 #3 of 21
    apexmi

    apexmi Godfather

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    Jul 8, 2006
    Call them for sure sounds like possible phishing
     
  4. Nov 3, 2007 #4 of 21
    CJTE

    CJTE Hall Of Fame

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    Whats your email client?
    Can you get us the headers from the email?!?
     
  5. Nov 3, 2007 #5 of 21
    SParker

    SParker Active Member

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    Apr 27, 2002
    Sure..

    I get

    Received from: from 147.21.160.203 (EHLO D4EMPE83.LA.FRD.DIRECTV.COM) (147.21.160.203) by mta218.mail.re3.yahoo.com with SMTP; Sat, 03 Nov 2007 08:15:25 -0700

    from D4EMPE80.LA.FRD.DIRECTV.COM ([147.22.176.65]) by D4EMPE83.LA.FRD.DIRECTV.COM with Microsoft SMTPSVC(6.0.3790.1830); Sat, 3 Nov 2007 09:14:55 -0600

    from pwfc2040u ([172.19.56.250]) by D4EMPE80.LA.FRD.DIRECTV.COM with Microsoft SMTPSVC(6.0.3790.1830); Sat, 3 Nov 2007 09:14:55 -0600
     
  6. Nov 3, 2007 #6 of 21
    CJTE

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    Looks legit... FRD I might assume would be the Fraud subdivision of DTV, or, maybe thats just where there email server is located... I would def. call D* and ask 'em what the deal is.
     
  7. Nov 3, 2007 #7 of 21
    SParker

    SParker Active Member

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    I called D* and they didn't see anything on their end either. I gave the account # that was on the email and he didn't see anything on that account either but he said that account was pending termination.
     
  8. Nov 3, 2007 #8 of 21
    moonman

    moonman Icon

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    Oct 27, 2004
    ------------------
    Good thinking on your part to NOT use the link provided in the E-mail....
    Open the e-mail sent to you and run the mouse cursor over the link they
    provided....If it is NOT DirectTV's URL DO NOT click on it...it would probably take you to the false site in a attempt to gain your info. I am concerned as to how they obtained your account nbr(except for the last digit)...makes me think there is some kind of inside leak of info at D*
     
  9. Nov 3, 2007 #9 of 21
    CJTE

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    The only thing I can think of is a system error...
    A buddy of mine got a call from the automated system saying it was sad to hear him leaving and informed him about how to return his boxes.
    Thing is, he never cancelled his account, or even tried to.

    Called D* and they said it was a system error and they were sorry, but everythings good on his account, he was pleased.
     
  10. moonman

    moonman Icon

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    Oct 27, 2004
    Definatly NOT a D* e-mail addsress...report it as Phising to D*
     
  11. ccr1958

    ccr1958 Hall Of Fame

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    Aug 29, 2007
    147.21.160.203 = following

    OrgName: Hughes Electronics
    OrgID: HUGHES-6
    Address: 2250 East Imperial Highway
    City: El Segundo
    StateProv: CA
    PostalCode: 90245
    Country: US

    NetRange: 147.21.0.0 - 147.21.255.255
    CIDR: 147.21.0.0/16
    NetName: THE-DIRECTV-GROUP-INC
    NetHandle: NET-147-21-0-0-1
    Parent: NET-147-0-0-0-0
    NetType: Direct Assignment
    NameServer: DENDNS01.DIRECTV.COM
    NameServer: DENDNS02.DIRECTV.COM
    NameServer: ESDNS01.DIRECTV.COM
    NameServer: ESDNS02.DIRECTV.COM
    Comment:
    RegDate:
    Updated: 2006-03-30

    RTechHandle: GM384-ARIN
    RTechName: MacLean, Gene
    RTechPhone: +1-310-364-7926
    RTechEmail: ebm3@c79.net

    OrgTechHandle: DOMAI41-ARIN
    OrgTechName: Domain Registrar
    OrgTechPhone: +1-310-964-1037
    OrgTechEmail: domain.registrar@directv.com

    # ARIN WHOIS database, last updated 2007-11-02 19:10
    # Enter ? for additional hints on searching ARIN's WHOIS database.
     
  12. CJTE

    CJTE Hall Of Fame

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    Sep 17, 2007
    What the hell do you mean its not a D* address?!? Look at it again! If you think all D* addresses are gonna be person@directv.com you're sadly mistaken!

    As far as the latter post goes, thanks for pulling that info. Hughes owns D*'s equipment side (all the D* branded receivers are spec'd by hughes or some crap like that)
     
  13. moonman

    moonman Icon

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    Oct 27, 2004
    Which means since D* has no record of it, then someone there is trying a
    clever individual enterprise....send some e-mail to someone in d*'s security...
     
  14. ccr1958

    ccr1958 Hall Of Fame

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    Aug 29, 2007
    maybe email this guy & ask what the deal is

    RTechName: MacLean, Gene
    RTechPhone: +1-310-364-7926
    RTechEmail: ebm3@c79.net
     
  15. SParker

    SParker Active Member

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    Apr 27, 2002
    Is there an email for D* security?
     
  16. moonman

    moonman Icon

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    Oct 27, 2004
  17. SParker

    SParker Active Member

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    Apr 27, 2002
    moonman, thanks I forwarded both emails to D*.
     
  18. Drew2k

    Drew2k New Member

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    Aug 16, 2006
    You may want to clear the link posted earlier ... especially if it may lead to a questionable site.
     
  19. CJTE

    CJTE Hall Of Fame

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    Sep 17, 2007
    It leads to directv.com
    the real directv.com
    its not a link masked by a link.
    its directv.com
     
  20. SParker

    SParker Active Member

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    Apr 27, 2002
    I deleted the post just to be sure.
     

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