I brought this problem up once before. At the time I was convinced that it was a hardware problem and I would have to replace my HR20 with a new one to solve the problem. I just didn't feel like spending an hour on the phone trying to explaning the problem to a tech. I know good and well that it would be impossible for the tech to understand the problem much less resolve it over the phone. It would be a big waste of time. I also don't want to waste a half day waiting for a technican to come to my house. One option I have is to phone *D and tell them that my HR20 is dead. This way I won't have to go through all the unnessary explaing of the problem. If I understand correctly, if they think my HR20 is dead (unresponsive to reboots) they will send me a new HR20. OK, before I do this I would like to run the problem past you guys one more time. Here is my problem: (With OTA I get two different signal strenghts on Tuner-1 and Tuner-2. Tuner-1 strength is MUCH weaker then Tuner-2's signal strength. Tuner-1 is unstable the numbers jump all around. On Tuner-2 the signal strenghts remain stable in the very high 90's, most lock in at 100%. But on Tuner-1 the mumbers never lock in. Example: At this moment as I type) OTA local channel WWL/CBS 4-1 Off-Air Tuner-1 jumps from 76%- 88% Off-Air Tuner-2 is locked in perfect at 100% This happens on all my OTA channels. Why the heck is this????? It is frustrating me to no end. I can not watch OTA locals with any kind of reliability. This is not a problem with my atenna setup. I have a CM4228 antenna and it pulls in perfect signal strength when hooked directly to my Samsung 5687 TV. Hooked to the TV I never get drop-outs. OTA works perfect. I want o be able to use OTA with my HR20 so that I can record shows. Oterwise I'd just watch through my TV. What should I do? Your suggestions are greatly appreciated.