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Official 811 Users Question & Comment Thread

Discussion in 'General DISH™ Discussion' started by Nick, Dec 9, 2003.

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  1. jgoggan

    jgoggan Hall Of Fame/Supporter DBSTalk Gold Club

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    I also do not have a dark picture out of my 811 (using Component Output as my DVI cable has not arrived yet). I'm not saying that it isn't a widespread problem that is hopefully correctable with some software update -- I'm just saying that not "all of the 811's are putting out a dark picture."

    - John...
     
  2. dcarpa

    dcarpa Cool Member

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    Dec 20, 2003
    Some thoughts on my 811 installed yesterday

    1) dark picture - i do get a dark picture out of the s-video, composite out looks good
    2) HD pics look excellent, SD channels look soft at 1080i out, better on SD (but dark) - SD channels definately not as clear as my cable (cablevision LI)
    3)OTA tuner is good - needs some more bells and whistles like strength meter visibility, not good how the channels will jump position of the signal goes in and out
    4) Guide is way too short, need at least 4 hours to be useful
    5) Overall a thumbs up for the 811 - some things could be better- but overall the box is better than the scientific atlanta crap that time warner, cablevision, and some of the other big cable guys use.

    DJM
     
  3. jgoggan

    jgoggan Hall Of Fame/Supporter DBSTalk Gold Club

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    Just so I am clear... When all is "right" in the world, the guide is supposed to be like 48 hours, right? Isn't that what they advertised it as?

    - John...
     
  4. normang

    normang Icon

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    Nov 14, 2002
    The guide will eventually be a 48 hour guide once they deploy code to do this..

    If you have not called Dish about your new 811 and the Dark s-Video, call them and make some noise and see if you get any feedback as to whether this is a priority issue for them. It makes S-Video PQ look bad and it should be easy to fix.

    The OTA Tuner does have signal strength when you press "view" on a OTA channel.
     
  5. normang

    normang Icon

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    Nov 14, 2002
    John, connect your 811 via S-Video to your TV and tell me its not dark, then I will agree that not all 811's have this problem.. Norm
     
  6. jgoggan

    jgoggan Hall Of Fame/Supporter DBSTalk Gold Club

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    If it is only S-Video specific, then be specific about that when discussing it. I see many posts where people just say that their 811 is dark without specifying any connection type. And at least one where it WAS component.

    So, maybe ALL 811s have a dark S-Video problem. If so, then people need to be more specific when discussing it. Especially when a new person says "Am I going to have this problem?" -- people need to answer "IF you are using S-Video, then you likely will, it seems" -- as opposed to just saying that all 811s are dark and leaving it at that.

    - John...
     
  7. Jerry G

    Jerry G Icon

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    Jul 12, 2003
    At the moment, I have a 6000 and 811 sitting side by side, both feeding a Pioneer plasma via component and S Video. I can quickly switch the inputs to the plasma. The 811 is only minimally darker than the 6000, and in fact I prefer the 811 output. I'm certainly not seeing the more extreme darkness from the 811 that others are reporting.
     
  8. normang

    normang Icon

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    Les...
    Connect your TV to your 811 via an S-Video cable and tell me whether its not dark. If your's looks fine, then your statement of certain samples would be correct. However I suspect your going to find it dark. And don't just look at one channel, surf and watch it or a while and tell me its not dark..
     
  9. normang

    normang Icon

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    Nov 14, 2002
    Jerry, you may have a unique situation, and it may have something to do with your TV, its hard to say, however I suspect if you watch the S-Video feed for a while and on multiple channels, and perhaps watch something where the scene is dark to begin with, and then switch, you'll see the difference and I don't think it will be minimal.. However your setup could be providing different results than most..
     
  10. normang

    normang Icon

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    Nov 14, 2002
    When ever I've posted something about the dark video, I am pretty sure that I mentioned that its s-video specific, others have not. However I beleive that even component and HD are a tad darker than my 6000 was, however it still looks good.. Its possible that in some messages I've posted about the issue was to encourage people to call Dish about the dark video issue if they were experiencing it and didn't mention it was s-Video specific..

    however I would still like to see if you can see the issue if you connect your setup to S-Video.... have a good New year... Norm
     
  11. Jerry G

    Jerry G Icon

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    Jul 12, 2003
    I need to withdraw my previous comment. I must have been thinking of a different comparison that I had done. I just compared the SD S-video output (of an HD channel) between the 811 and 6000. The S-video output is significantly darker with the 811. When comparing the component 1080 outputs, the difference is much smaller.
     
  12. kstevens

    kstevens Icon

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    Mar 26, 2003
    I thought the guide was only 40 hours, not 48.

    Anyone know when they are going to get the freakin open tv loaded in?


    Ken
     
  13. normang

    normang Icon

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    Nov 14, 2002
    Jerry, if you think its annoying enough, give Dish a call if you have not already to let them know that you are disatisfied with the 811's S-Video out and see if Dish acknowledges the problem, the more people that let them know, the better {IMHO}



    40 or 48, what's 8 hours as long as you have the whole 40 or 48 hours of guide in the 811 memory without having to ever wait for a refresh. As for OpenTV, as far as I am concerned, that's the last thing they can add. I want the other issues fixed far more than I want OpenTV.. issues as the dark video, OTA guide issues, guide refresh issues, mapping the rear inputs to channel 1 instead of a stand along guide selection. There are probably others, but those jump to my forefront..
     
  14. jgoggan

    jgoggan Hall Of Fame/Supporter DBSTalk Gold Club

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    Mine's about 2 hours right now -- so 40, 48, whatever -- better than what I seem to be getting! :)

    - John...
     
  15. normang

    normang Icon

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    Nov 14, 2002
    I think its safe to say that "everyone" who has an 811 is getting 2-3 hours of guide max at the moment.. :(

    Had a chance to see if S-Video is darker John?
     
  16. johnnydish

    johnnydish Cool Member

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    Dec 20, 2003
    My 811 is hooked up via component, looks great. Never tried s-video, not sure if i will, since I'm completly satisfied with my picture, I might try the dvi when i get one, until then I'm happy with the picture :)
     
  17. jgoggan

    jgoggan Hall Of Fame/Supporter DBSTalk Gold Club

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    Indeed -- I just called it in to add to the list. The CSR, after looking for a while, finally came back and told me that it was indeed a known issue and added me to the list. heh.

    To be honest, I didn't bother doing it once I discovered that you meant it as mainly an S-Video problem. I actually assume that mine would have the problem too. I can double-check it if you really want me to -- I just didn't do it yet because it would involve working around a lot of annoying wiring -- having 3 or 4 sets of component cables plus optical cables to handle those devices makes for a thick pile of wires behind the TV. :)

    - John...
     
  18. normang

    normang Icon

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    Nov 14, 2002
    I assume that you are refering to the dark s-video...

    I can understand that crawling behind a large TV surrounded perhaps with your audio equipment, wires up the ying/yang is not an incentive to play if you believe that the issue exists. However if you find yourself in a mood to check it out, let me know what you find...
     
  19. jgoggan

    jgoggan Hall Of Fame/Supporter DBSTalk Gold Club

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    Actually, at that point, I was referring to the short guide. See most post again -- you'll see that I was referring to the quoted part from you about everyone having only 2-3 hours of guide. I called Dish to complain about that so that they'd have another person on the list for it.

    I'll give it a go tomorrow. I guess it isn't a huge deal since I can just run a temporary s-video cable. However, I do fully agree that it exists as a problem. I only said that it didn't before when I thought people meant all video outputs -- and just added to the discussion that I wasn't getting it on the Component out.

    - John...
     
  20. normang

    normang Icon

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    Yes, I am sure they know about the 2-3 hour guide, its virtually the same as the 6000, except it shows up in two places, the guide when scrolling and the picture in guide when its not up to date. You get the wait or cancel dialog. If you stay in the guide long enough, the picture in guide will come on and the guide is about as up-to-date as it will get for now.

    Sounds like a fun New Years day test :) I'll be interested to see what you discover.. As I've mentioned, surf around, watch some channels, switch from Component to S-Video while watching a SD program that's dimly lit and let me know what you think..

    Norm
     
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