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Official 811 Users Question & Comment Thread

Discussion in 'General DISH™ Discussion' started by Nick, Dec 9, 2003.

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  1. bobiii

    bobiii Mentor

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    Dec 23, 2003
    I have no more problems with the switches. I'm using the sw-34. I used to have the problem of checking switch only when first turning on in the morning.
    I do still have the problem of no digital sound through the toslink to my Kenwood 5.1 receiver. Only PCM sound works.
     
  2. lesmoss

    lesmoss AllStar

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    Dec 12, 2003
    What was your switch configuration when you had that problem?
     
  3. STrider

    STrider Guest

    I've been having problems with my 6000 and now my 811. Frequent picture freezes / MPEG blocking and when it's really bad the "Acquiring Satellite Signal" box comes on, sometimes for 30 min if I don't kick start it. This is the reason I took advantage of the 811 upgrade offer (my wife couldn't handle our 3 year old's frustration when NOGGIN flaked out any more.) Problem follows both the 6000 and 811 when swapping locations. Model 5000 owned since '97 rock solid in both locations. So I feel that coax runs are good from the SW21's down. I don't get any check switch message, but results are errattic when performing the switch test. Sometimes it identfies SW21's and everything looks correct, other times 1/2 the switch box results will be filled with x's. Got out the ladder today to check connections at the chimney top, everything looked okay. In the next couple of days I'm planning on barrelling out the SW21's in an attempt to isolate the problem further. Seems to be much more pronounced on 119 than 110 though, making me suspect the 119 LNBF.

    Do the SW21's have a reputation of going bad? Why are so many on eBay? Would DishPro LNBF's offer any advantage?
     
  4. bobiii

    bobiii Mentor

    42
    0
    Dec 23, 2003
    It was the same switch 34. Only happened when first turning on in the morning. It had to happen while I was at work and had to talk the wife in how to do the check switch over the phone! What a pain! I haven't had the problem since download 262.
     
  5. shankar

    shankar Cool Member

    25
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    Aug 11, 2003
    I have a 61" 4:3 TV and SD fills the screen with the 2.62 update. I have replied to Elroy in this thread before.
     
  6. Walt

    Walt Guest

    Got my 811 installed yesterday and I am impressed.
    The pix.is much better than the 6000 and the scrolling through channels is really fast.
    The only gripe I have is when changing over the air channels if the signal is low the tuning bar disappears and a pop up appears saying the signal is low please adjust your antenna it's hard to adjust the antenna if there is no on screen tuning indicator. On the 6000 the the bar stayed on screen even if the signal was zero so you could adjust for max signal.
    I called Dish and they started a tech problem report and asked me to have everyone who finds this a problem to call tech service and add their name and it would move the fix closer to the top.
    Walt
     
  7. Bobby94928

    Bobby94928 Hall Of Fame

    993
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    May 12, 2003
    There is an easy work-around to this. Just go into the menu, input 6-1-5, input "Add DTV", left click, and input the digital channel you'd like to do an antenna tune-up on. You will get the tuning bar for several minutes this way instead of just a few seconds.
     
  8. shankar

    shankar Cool Member

    25
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    Aug 11, 2003
    Yes, it is a problem. However, I noticed that as I turn the antenna and the signal picks up, the station pops in. I usually adjust the antenna when the channel is visible, use the right arrow key to display the meter and adjust for max strength. Luckliy, I have to point in one direction only.
     
  9. rvissers

    rvissers Guest

    Someone was asking about Tivo and 811. I got mine working great, I've hooked the SVideo into my Tivo, using IR Blaster to control the unit, and everything seems to be working great. It even records the down converted format of my HD channels!
     
  10. johnnydish

    johnnydish Cool Member

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    Dec 20, 2003
    :confused: I had the dish 811 installed on Dec. 24th, worked great . Last night after about 45min. of watching TV, I've lost ALL AUDIO, from tv speakers as well as my DENON surround sound. Checked all connections, seem fine. I tried a movie via DVD, It works. My Audio input for the Dish is Optical, I'm wondering if the 811 unit has already went defective, I'm going to replace the optical cable, If that doesn't work, well , I'm not sure what else to do. Any suggestions or advice would be greatly appreciated. Thanks
     
  11. Scottie318

    Scottie318 New Member

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    Dec 12, 2002
    I have been having continuous remote control problems with the 811 for the last few days. I am using the standard remote shipped with the receiever. I have changed batteries a few times. The strange thing is the remote controls the television's volume and on/off perfectly, but cannot communicate with the receiever at all. Can anyone help me out?
     
  12. lesmoss

    lesmoss AllStar

    72
    0
    Dec 12, 2003
    Make sure you attached the antenna.

    Try moving the antenna to a different angle.

    Try putting the antenna in a better position using an extension cable.
     
  13. Scottie318

    Scottie318 New Member

    9
    0
    Dec 12, 2002
    Thanks for the advice. Shortly after I posted, I changed batteries for the the THIRD time this week. Believe it or not, the 811 remote seems to be draining the battery power every so two days. I have no idea what's causing this.
     
  14. donald

    donald Guest

    I have the same problem. If you reset the 811 by holding down the power button for ten seconds it will start working again, at least for a few hours.




     
  15. johnnydish

    johnnydish Cool Member

    13
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    Dec 20, 2003
    Thanks Donald, it worked, How often does yours go out? Is there a permanant fix on the way? Or is this something that we have to deal with? Once again...Thanks
     
  16. shankar

    shankar Cool Member

    25
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    Aug 11, 2003
    Losing audi with the 811 seems like an issue with all. Lot's of users are discussing this. Hopefully they'll fix it soon.
     
  17. kstevens

    kstevens Icon

    533
    1
    Mar 26, 2003
    I haven't lost the audio yet, how long do you have it on before you lose it?



    Ken
     
  18. johnnydish

    johnnydish Cool Member

    13
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    Dec 20, 2003
    I lost mine after about 3 Hrs of use.
     
  19. Antoneo

    Antoneo Cool Member

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    Nov 11, 2003
    I've lost the audio (on HDTV channels) at one point today as well. Seemed random as I turned the 811 off for an hour and the audio for HDTV channels wasn't working when it was turned back off. Unplugging the receiver for a bit worked.
     
  20. donald

    donald Guest

    It seems to occur if your using the optical out from the receiver. Mine does it at random every hour or so. It takes a reset to get it going again...
     
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