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Official: HR34 pricing as of 2/9/2012

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Feb 9, 2012.

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  1. Feb 15, 2012 #441 of 1281
    ovityons

    ovityons Cool Member

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    Nov 18, 2011
    I have made 3 attempts to see what deal I can get on getting an HR34 and an HD DVR to replace my existing equipment (3 SAT-T60's) I have 2 T60's in the Living room and one in the office. I would like to replace the 2 T60's in the living room with 1 HR34 and replace the one T60 in the office with an HD DVR. I would like an HR24 but I know that they can not tell me what model I will get so I just referred to it ad an HD DVR.

    The first call on 2/10 I was told $624.67+tax for the equipment and an additional $43 a month. I said no thank you. (I don't know where the guy came up with those numbers, he did say the HR34 was $199, I think his calculator was broken. The Second call was on 2/11 I tried to see what just the HR34 would cost, the HR34 was at $199 again but had some $6 HMC monthly fee plus other fees for install and shipping, I could tell that I was not going to get anywhere with this person and gave up and said no thank you. The third call was 2/14 I got a price of $398+tax ( $199 for the HR34, $100 for the HD DVR and $99 for the CCK) and $10/month for HD, I said I did not want the CCK but was told that the HR34 required the CCK or whole home, I said then I will take the whole home, she said that that would cost more. I thought the whole home was $3 month, she said the installation fee was $199 for whole home. I gave up. I was very nice on all three calls, I asked if they could do anything to get the price down but they would not.

    I have been with D* since 1997 and prior to this month I have not called them for anything in several years, I own all of my equipment, I purchased and installed it all myself.

    I expect I will try again but it's looking to me like I will stay with the D* equipment that I have. I considered upgrading to HD back when the HR24 came out but after reading that D* would not commit to providing a specific model I decided not to bother. I guess HD is not that important to me. I do have basic cable so I get some HD channels via the QAM tuner in the TV I just can't record them and I have to deal with their strange channel numbers where ABC and Fox are both channel 1-2.
     
  2. Feb 15, 2012 #442 of 1281
    dpeters11

    dpeters11 Hall Of Fame

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    The $6 monthly fee is the same for any box that isn't your primary receiver. Its the same for an H21, HR21 or Hr34, etc. HD access can be waived with autopay, whole home is $3 per account.
     
  3. Feb 15, 2012 #443 of 1281
    mattn6

    mattn6 New Member

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    Jun 4, 2007
    I just got a call back from DTV - then they hung up on me :(

    I am on autopay and still can't get "HD access waived" - I am missing out on all the deals.
     
  4. Feb 15, 2012 #444 of 1281
    ovityons

    ovityons Cool Member

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    Nov 18, 2011
    Thanks I understand the additional receiver fees but the HR34 would be my primary receiver, I would be going from 3 receivers on my account to 2 receivers so I should be saving $6/month not spending an additional $6/month. When I asked for clarification she referred to it as an HMC fee not an additional receiver fee. I was not offered autopay to waive the HD fee on any of the calls.
     
  5. Feb 15, 2012 #445 of 1281
    ovityons

    ovityons Cool Member

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    Nov 18, 2011
    I made my 4th call today trying to upgrade to HD including the HR34 and this time I got the right person, she offered the HMC for $199, the HD DVR, CCK, Install and shipping all free, she even waved the tax. Total cost for HR34 and HD DVR installed was $199 she said that I am eligible for the HD fee waived if I sign up for auto pay, she said that I need to do that after the HD is activated on my account. I thought that to be a very reasonable deal so I agreed. Installation is Friday! :grin:
     
  6. Feb 15, 2012 #446 of 1281
    Deftones

    Deftones Legend

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    Sep 6, 2006
    I think I'm going to wait until after the summer is over, closer to the NFL season and see if I can talk my way into a cheap one of these and a deal on NFL Sunday Ticket. :lol:
     
  7. Feb 15, 2012 #447 of 1281
    Bartman94

    Bartman94 Legend

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    Jan 17, 2012
    I have confirmed that there is no DECA nor CCK required for the HR34 to connect to the internet or to be Whole-Home compatible. The DECA is already built in and the HR34 does all the bridging internally. My HR34 only has the coax cable going into it directly from the dish, an ethernet cable going directly to my router, an HDMI cable going to my A/V receiver, an eSata cable going to my 2TB external hard drive, and the power cord going to an electrical outlet. All of my On Demand, DirecTV Cinema, DirecTV2PC, Active channel, apps, and Whole-Home connections work flawlessly. I can operate and view all the playlists and programming from my other 3 HR2x's throughout the house on my HR34 and I can see the HR34's playlist and programming on all 3 HR2x's as well... all with only an ethernet cable plugged directly from my HR34 into my router. the HR34 rocks and is by far my favorite DVR of all time!
     
  8. Feb 15, 2012 #448 of 1281
    spartanstew

    spartanstew Dry as a bone

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    That was confirmed months ago.
     
  9. Feb 15, 2012 #449 of 1281
    BigCat

    BigCat Mentor

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    Apr 10, 2007
    After three days of calls, several per day, I had to give them what they wanted for the H34, $530. I need it now and they didn't want to give me anything.
     
  10. Feb 15, 2012 #450 of 1281
    Bartman94

    Bartman94 Legend

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    Jan 17, 2012
  11. Feb 15, 2012 #451 of 1281
    spartanstew

    spartanstew Dry as a bone

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    Oh, I believe it.
     
  12. Feb 15, 2012 #452 of 1281
    Drew2k

    Drew2k New Member

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    Aug 16, 2006
    I'll be joining the HR34 club ...

    During a very short and pleasant call I was offered a price of $99 for the HR34 (after $100 credit) plus $49 for installation plus tax. Grand total: $160.76.

    I could have had it this Friday 2/17 but changed it to Saturday March 3 to give me time to clean off two DVRs I want to return after the HR34 is activated. Looks like some weekend marathons in my future ... :)
     
  13. Feb 15, 2012 #453 of 1281
    dpeters11

    dpeters11 Hall Of Fame

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    She is wrong. I have an HR34 and an H25. I just got my bill and have a $10 HD fee, a $6 primary tv fee, $6 secondary tv and $3 whole home. Then there's one $10 credit and one $6 credit. My HR34 is the primary box on my account.
     
  14. Feb 15, 2012 #454 of 1281
    dsw2112

    dsw2112 Always Searching

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    Jun 12, 2009
    Yep, and there's still plenty of folks that believe a SWM 4 port splitter will only yield 4 tuners :nono2:

    And believe it or not D* trainers were training techs in the above... In any case, I thought I remembered one of the mods posting that "bridging" was unsupported, but then became an "official" method. It wouldn't surprise me if it was officially supported, but that info didn't filter down.
     
  15. Feb 16, 2012 #455 of 1281
    Skiman

    Skiman Cool Member

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    Nov 19, 2008
    I never claimed you had equity. I was merely pointing out the similarity in the business models.
     
  16. Feb 16, 2012 #456 of 1281
    Skiman

    Skiman Cool Member

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    Nov 19, 2008
    Certainly there are exceptions to every rule. Congrats on your 3 free upgrades! My intent is to try to shed a little light on why or why not some people may or may not be getting a discount. Every customer is different. Clearly someone who has been a customer for 3 months is not likely to get an HR-34 upgrade for $99.
     
  17. Feb 16, 2012 #457 of 1281
    wco81

    wco81 Legend

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    Feb 23, 2008
    OK, I just called from the office, asked to upgrade my HR20 because I now have a 3D TV.

    The woman says to go to the DVR and try to tune in certain channels.

    I guess they're looking for codes on the 3D channels?

    Maybe I shouldn't have taken that tack. I didn't even get to the point of asking about getting the HMC.
     
  18. Feb 16, 2012 #458 of 1281
    wco81

    wco81 Legend

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    Feb 23, 2008
    Heh, the second rep says no specials on the HR34, even though been a customer since 2002.

    Says new customers do not get a deal.

    I guess instead of saying "upgrade receiver" at the IVR, I should say "cancel"?
     
  19. Feb 16, 2012 #459 of 1281
    ciurca

    ciurca Godfather

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    Apr 14, 2009
    Called a few days ago and was offered the 34 with install for 250. Should have said yes. Today I got the no discount answer. Then the csr gave me a $10 and a $5 per month 12 month credit. WTF. didn't ask for it but said yes. Bizarre.
     
  20. Feb 16, 2012 #460 of 1281
    dwneylonsr

    dwneylonsr Cool Member

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    Jun 15, 2007
    My daughter just called about the HMC and got a response that I haven't seen here yet. $199 and $49 installation. PLUS $49 for each additional receiver on my Whole Home network for a total of $346.

    edited to add: We, of course, said we'd wait. Oh yea, the CSR also kept asking my daughter if we had a "smart" TV. I assume she meant the Samsung RVU feature.
     
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