I have made 3 attempts to see what deal I can get on getting an HR34 and an HD DVR to replace my existing equipment (3 SAT-T60's) I have 2 T60's in the Living room and one in the office. I would like to replace the 2 T60's in the living room with 1 HR34 and replace the one T60 in the office with an HD DVR. I would like an HR24 but I know that they can not tell me what model I will get so I just referred to it ad an HD DVR. The first call on 2/10 I was told $624.67+tax for the equipment and an additional $43 a month. I said no thank you. (I don't know where the guy came up with those numbers, he did say the HR34 was $199, I think his calculator was broken. The Second call was on 2/11 I tried to see what just the HR34 would cost, the HR34 was at $199 again but had some $6 HMC monthly fee plus other fees for install and shipping, I could tell that I was not going to get anywhere with this person and gave up and said no thank you. The third call was 2/14 I got a price of $398+tax ( $199 for the HR34, $100 for the HD DVR and $99 for the CCK) and $10/month for HD, I said I did not want the CCK but was told that the HR34 required the CCK or whole home, I said then I will take the whole home, she said that that would cost more. I thought the whole home was $3 month, she said the installation fee was $199 for whole home. I gave up. I was very nice on all three calls, I asked if they could do anything to get the price down but they would not. I have been with D* since 1997 and prior to this month I have not called them for anything in several years, I own all of my equipment, I purchased and installed it all myself. I expect I will try again but it's looking to me like I will stay with the D* equipment that I have. I considered upgrading to HD back when the HR24 came out but after reading that D* would not commit to providing a specific model I decided not to bother. I guess HD is not that important to me. I do have basic cable so I get some HD channels via the QAM tuner in the TV I just can't record them and I have to deal with their strange channel numbers where ABC and Fox are both channel 1-2.