1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Official: HR34 pricing as of 2/9/2012

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Feb 9, 2012.

Thread Status:
Not open for further replies.
  1. Apr 19, 2012 #921 of 1281
    row25

    row25 Cool Member

    26
    1
    Apr 19, 2012
    Hello all. New to the forum. Any new customers able to receive the HR34 for free? Thinking about taking advantage of the current AAA deal, but don't really want to pay for equipment. I am also considering Dish as their Hopper is free, but I'd rather have 5 tuners vs 3.
     
  2. Apr 19, 2012 #922 of 1281
    nevea2be

    nevea2be Legend

    172
    0
    Sep 4, 2007
    We got the HR34 with our new service installed on April 3rd and only had to pay a $25 shipping charge for them to send the unit to the installers.
     
  3. Apr 19, 2012 #923 of 1281
    row25

    row25 Cool Member

    26
    1
    Apr 19, 2012
    How did you go about getting the unit for free? Just call and ask? Chat with someone online? Order from a rep at Costco, BestBuy, etc?
     
  4. Apr 19, 2012 #924 of 1281
    nevea2be

    nevea2be Legend

    172
    0
    Sep 4, 2007
    Just called to set up new service nothing special done to get it other then ask for it.
     
  5. Apr 19, 2012 #925 of 1281
    jasonblair

    jasonblair Icon

    549
    0
    Sep 5, 2006
    I'm thinking about ordering one, but I just want to make sure... I can watch the stuff I've recorded on my HR22 and HR24 on my HR34, right? And vice-versa? (I already have Whole Home service.)

    Also, since I'd be going from 5 tuners to 10, I assume someone will need to come out and swap the SWM-5 to a SWM-16. What are they generally charging for that?
     
  6. Apr 19, 2012 #926 of 1281
    RunnerFL

    RunnerFL Well-Known Member

    17,054
    311
    Jan 4, 2006
    Yes, you will be able to watch content from other HR's on the HR34 and content from the HR34 on your other HR's.

    That seems to rely on how good you are at negotiating.
     
  7. Apr 20, 2012 #927 of 1281
    marshdom

    marshdom Cool Member

    12
    0
    Sep 13, 2007
    Thanks to everyone on this thread. I am a 10+ year subscriber and haven't updated hardware for a few years (currently using 2 HR20-700's and an old Tivo).

    I called in with a polite "threat" to cancel (said "cancel" at the voice prompts) and go to competitor. I ended up being cut-off twice and eventually ended up asking to talk to a supervisor. It took WAY too long, but via persistence and firm-politeness I eventually think I got a good deal. $300 off the HR-34 (so $99) with a free CCK and installation, plus free Showtime for 6 months. This was far from my original offer - required a lot of time & persistence & reminding them of what a good/long-standing customer I am.

    Hope that helps add to the information on here for others.

    I have a bunch of questions ... some of which I think I might know the answer to (but would love confirmation - as I'm not much of a techie/expert!) ... and some of which have been discussed here and in other threads ... so forgive me as I list a bunch of questions ... feel free to ignore, answer (as few or as many of the items as you'd like), or point me in the right direction:

    1) I'd love a quick summary of what the CCK does for me and whether I actually need it? (My house is well-wired with cat5 & ethernet & wifi) They assured me that I would be able to access the HR34 from the HR20's. Is there any charge/fee for being able to do this (not that they mentioned) and is there anything I need to make sure the installer does? (I don't understand the whole SWM discussion, but they assured me that the installation was free and would include any hardware.)

    2) What is the primary difference(s) between the HR20-700 (I have two of them that I'm going to continue using on my 2nd & 3rd TV sets) and the HR-24?

    3) I tried to convince them that my HR20's are old & slow & not performing well (which is true), but couldn't convince them to upgrade me (for free or with any significant discounts) to HR24's. They suggested that I do a complete system refresh (delete all the shows & data) on my HR20's and that should fix the problems. Is that likely true? They also said that if (after the refresh) that if my HR20's still were not performing well, they would replace them with functioning equipment. What do you think is the threshold for them determining whether they will replace them (how slow/bad do they have to be) and what equipment would I likely get as replacements?

    4) I currently have an external hard drive on one of my HR20's. If I unplug it, do a complete refresh, and then plug it back in: a) is that likely to do any good (or should I really be refreshing the DVR with the external drive ATTACHED); and b) if I do refresh the DVR with the drive UNATTACHED and then plug it back in afterwards, will I still have all the saved shows?

    5) Thinking about getting an external drive for the HR34. What's the smallest size that it makes sense to add? I think (???) the HR34 has a 1 TB drive? So I assume I should be using at least a 2 TB external drive to make it "worth" it? Does anyone have a recommendation of the best (cheap as possible) external drive (or internal drive & enclosure)?

    Sorry for the long post! And thanks in advance for any answers (or directions to answers). Excited to get the HR34 in a few days!
     
  8. Apr 20, 2012 #928 of 1281
    RACJ2

    RACJ2 Hall Of Fame

    3,866
    4
    Aug 2, 2008
    1) On the CCK question, its mainly to give you the ability to download VOD. They will probably install it, but you won't really need it. The order should include WHDVR. So you can plug your cat5/6 cable directly into the HR34 to add everything to the network and access VOD. The networking to other DVR's is via the existing coax using DECA.

    2) HR20 vs HR24, faster processor on the HR24, larger internal hard drive 500Gb vs 320Gb and the HR24 doesn't have the internal OTA capability.

    3) HR20 issues - what they said to do may help, but many subscribers are experiencing performance issues right now. Even after doing what you described.
     
  9. Apr 20, 2012 #929 of 1281
    aeffen

    aeffen Cool Member

    31
    0
    Aug 4, 2005
    I called yesterday and got an HR34 for $29.00 plus tax. Don't ask me how they came up with that, but that was the deal, so I took it.:)
    I'm relocating an HR20-700 to a bedroom, but I just realized last night after placing the order, that I don't have an ethernet connection in that room. I know that years ago, I saw some where in this forum a way to put a wireless card on the HR20-700 so it could connect to my router. DirecTV wants me to convert to DECA and buy their wireless device, which I don't want to do. SO unless there is a way to make the HR20-700 wireless, I guess I'll have someone run an ethernet cable for me.
     
  10. Apr 20, 2012 #930 of 1281
    inkahauts

    inkahauts Well-Known Member

    22,540
    1,087
    Nov 13, 2006
    Go deca. But you don't need to buy anything. If you have whole home they should supply you with a deca for the hr20 and you don't need a cck if you have an hr34. You use it's ether port to bridge your system for the network. Otherwise you would need to add a bsf at the hr34.

    If they won't get you a deca you can get one on eBay for a heck of a lot less than what Ethernet cable and install will cost you in money and pain, and it's a thousand times better than any possible wireless solution too.

    What all is in your system?
     
  11. Apr 20, 2012 #931 of 1281
    aeffen

    aeffen Cool Member

    31
    0
    Aug 4, 2005
    I'm not sure I fully understand this. Currently I have SWM Dish and 3 receivers. I am not sure what kind of multiswitch is up there since I don't do roofs. Fell off one years ago, so...
    Anyway, I have one hr20-700 and two hr23-700. Each of these are ethernet cabled to a dual band router, which gives everything in the house that needs it access to the ethernet. I have whole home or multi room or whatever it is called so that each receiver can see the other reciever's stored recordings and play and delete them. The hr20-700 is the workhorse in the setup and has a 2 TB hard drive attached. Two different calls to DirecTV tech resulted in two different opinions. The last one made sense. The tech told me I needed DirecTV device that plugged in between the down cable and one of the receivers and wirelessly connected to my router. From that he said all of the other receivers connected would see each other and I would be able to disconnect the ethernet cables. He said it was easy to self install and after looking at a picture of it on the internet, it appeared he was right so he is sending me one. No one ever said I had to have something special for the hr20-700 which is what I gather from the previous message. Do I also need something special for the hr23-700's to make this work?:eek2:
     
  12. Apr 20, 2012 #932 of 1281
    inkahauts

    inkahauts Well-Known Member

    22,540
    1,087
    Nov 13, 2006
    Ok, tell me one more thing, and then I'll explain what you should look like after they are done. What are you going to have for receivers after getting the HR34? Are you keeping all your receivers and just adding the HR34 or are you replacing stuff?
     
  13. Apr 20, 2012 #933 of 1281
    aeffen

    aeffen Cool Member

    31
    0
    Aug 4, 2005
    1 hr34
    1 hr20 700
    2 hr23 700
     
  14. Apr 20, 2012 #934 of 1281
    dpeters11

    dpeters11 Hall Of Fame

    16,322
    500
    May 30, 2007
    Cincinnati
    They would need to switch you back to a standard LNB on the dish and connect a swm16, the dish setup is limited to 8 tuners.
     
  15. Apr 20, 2012 #935 of 1281
    wco81

    wco81 Legend

    209
    0
    Feb 23, 2008
    So the networking would be through the coax runs from the SWM switch?

    I have a 5 LNB dish with a multiswitch and separate RG6 runs to different parts of the home. So would the SWiM equivalent of the multiswitch allow the networking over those RG6 cable runs?
     
  16. Apr 23, 2012 #936 of 1281
    goduke

    goduke New Member

    7
    0
    Nov 21, 2011
    I called for the second time last Friday for the HR-34. The first time I called, a few weeks ago, I talked to a regular customer service rep. They would not offer me any deal on the HR-34. Full $399 price, plus $50 installation.

    Last Friday, when I got the voice menu, I asked for retention and stated cancellation as the purpose of my call.

    I really had no intention of cancelling, so when I got the rep I simply asked what kind of deal he could give me for the HR-34. I didn't pretend I wanted to cancel. He checked my account and offered me $175 off the list price, for a price of $225. After prodding, he would not come down from that. I then asked for free installation, but he would not give it.

    So, $225 plus $50 install, $275. I then asked if he was not able to give me a better price on the HMC, then could I get programming discounts. He offered me free HD for $12 months, $10 off per month for 12 months. I wanted the unit and was tired of haggling, so I ordered it. Should arrive this afternoon.

    I just upgraded 4 boxes to HD in January and added whole-home DVR with a bunch of discounts. I also agreed to a new 2 year contract at the time. So, I had 22 months still left on my contract, but I do spend about $175 a month, with all the boxes and programming.

    Now, DirecTV better pick up the PAC-12 network this year or I will be upset that I locked in for 2 years and no PAC-12 networrk. At that point it might be worth the cancellation fees.
     
  17. Apr 23, 2012 #937 of 1281
    wco81

    wco81 Legend

    209
    0
    Feb 23, 2008
    Yeah that $175 a month probably got you the discounts. Otherwise, you're still under contract so you couldn't have canceled, right?
     
  18. Apr 23, 2012 #938 of 1281
    HoTat2

    HoTat2 Hall Of Fame

    7,267
    179
    Nov 16, 2005
    Los...
    In a "supported" configuration, connections to other DIRECTV receivers for MRV is done over the coax network which may or may not actually pass through a SWiM multiswitch in doing so.

    However when a receiver needs to connect to the ethernet home network or internet, the HR34 may double as a CCK crossover bridge for data break-out to and fro from the coax network to ethernet.
     
  19. Apr 23, 2012 #939 of 1281
    wco81

    wco81 Legend

    209
    0
    Feb 23, 2008
    Not following this. For MRV/Whole Home DVR to work, do the DVRs have to have some connection to the Internet or ethernet/Wifi network?

    My question is about how to get the DVRs to "see" each other. In my case, it would be a HR34 in the living room and an HR22 in the bedroom upstairs.

    Both rooms are fed by separate RG6 cables coming directly from a multiswitch. So I would assume they'd have to replace the multiswitch and maybe the dish with SWM-equivalents. Then the existing wiring would allow the MRV/Whole Home DVR to work?

    I can run ethernet to the living room DVR easily and I have a Wifi to ethernet bridge for the DVR in the bedroom. I can get on demand content on either right now.
     
  20. Apr 23, 2012 #940 of 1281
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    Has anyone successfully 'purchased' an HR34? As in 'owned'? I know occasionally DirecTV employees will sell their 'owned' equipment but I'm wonder if DirecTV has or would actually sell an HR34 rather than leasing it and if so how much they charge for an owned HR34.

    I called but it is hard to get a straight answer from the CSRs. One of them told me it was $399 to 'buy' and HR34. I told him that was a lease price - he wanted to explain it to me but I just said 'thank you' and hung up.....
     
Thread Status:
Not open for further replies.

Share This Page