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On Demand channels not available

Discussion in 'DIRECTV Connected Home' started by espo72, Mar 11, 2011.

  1. espo72

    espo72 Cool Member

    20
    1
    Jul 27, 2006
    I am no longer able to access my OnDemand (CinemaPlus). The channels appear in the guide, but if I tune to them, I get a black screen and a message that says channel is currently unavailable.

    My HD DVRs are connected to the internet, and I have done reboots.

    Also, all OnDemand listings are not showing up when I do a smartsearch of a particular show.

    This is happening on two of my DVRs, I haven't checked the other two yet.

    Anyone else having this problem?

    PS> my only recent account activity has been activating two new receivers.
     
  2. WestDC

    WestDC Well-Known Member

    2,482
    112
    Feb 9, 2008
    Have you an System test on the reseivers? Since you updated two new receivers a reboot my be in order if you haven't done that yet.
     
  3. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    You can also refresh your services via your on-line account. While the channel is in the Guide, you might still need to wait 24 hours before the channel is available.

    - Merg
     
  4. espo72

    espo72 Cool Member

    20
    1
    Jul 27, 2006
    Got it...

    doing a couple reauthorizations online did the trick.

    Thanks for the help!
     

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