Ok here we go. I have just had Directv installed last week and replaced Time Warner Cable. Watching on demand is a big deal for me and a major selling point basically if I cannot get this working right it becomes useless. To start from the beginning the installer was not able to get my genie to connect wirelessly to my Netgear R6100 Dual band router. Everything was played with and tested and it was determind the he would just line it directly to my modem (btw every other device in my house connects perfectly fine, Rokus,laptops.phones). I knew something wasn't right at this point but I just went along. At that point we did test my connection speed via my laptop at 60 mps and basically every other device in my house; this was done all on wifi. After it was all installed (3hrs later) all seemed fine but it takes 24hrs or so for on demand to become fully availible. The next day trying to watch various shows I became very alarmed when almost nothign would play for more than a few minutes without stopping. Some downloads would sit all day without moving and the download indicator would turn yellow. So like anyone would do I spent hours seaching different do it your self fixes and I would say I pretty much tried everything from clearing the cache to changing ports around on my router. Well I called and they had a tech come out free of charge and he changed out my receiver. Lo and behold it connected to my wifi first try and I thought it was all good because I had to wait once again for the on demand to be availible. After I was able to try again I found the same exact issues. So I took it upon my self to reboot the receiver and do a manual update. After being able to try on demand again, same issues persist. I found I was no longer able to connect via wifi at all so I tried the ethernet again and was able to connect but of course very bad results with on demand. I tried opening upd port 1701 but am not sure I did it correctly because I heard this worked for some people. I don't want to call and go over all this over and over and I know its not my time warner internet because I have a good connection everywhere in my house on many things. One final thought, since I just signed up last week. If this doesn't ever work is there a way to get out of the contract because of some grace period or something? I need on demand to work consistantly. Also it works perfectly on my laptop connected to my tv through the web with very hight def. Please help.
The issue probably lies somewhere in this part of your post:
Quote: Everything was played with and tested and it was determind the he would just line it directly to my modem (btw every other device in my house connects perfectly fine, Rokus,laptops.phones). I knew something wasn't right at this point but I just went along.
This suggests you have two routers, one is "the modem" and the other is your netgear. I suspect you have ended up with two connections to the internet, and that usually has the effect you describe. You really need to get your receiver to connect to the netgear, no reason why that won't work. I suggest you disconnect your receiver from the "router", reset it and start again.
The issue probably lies somewhere in this part of your post:
Quote: Everything was played with and tested and it was determind the he would just line it directly to my modem (btw every other device in my house connects perfectly fine, Rokus,laptops.phones). I knew something wasn't right at this point but I just went along.
This suggests you have two routers, one is "the modem" and the other is your netgear. I suspect you have ended up with two connections to the internet, and that usually has the effect you describe. You really need to get your receiver to connect to the netgear, no reason why that won't work. I suggest you disconnect your receiver from the "router", reset it and start again.
When you say you open "I tried opening upd port 1701" Why? There are only two ports should be open within the range of 8082-8086. What is port 1701 use for? Also is your wireless device connect to the 5 ghz A network? If so change the ssid on that and reconnect to the 2.4 ghz band. Leave the ssid alone. I have found that the two bands are not 100% compatible on some routers.
Network configuration is a simple one. I just have a zoom 5345 modem to my netgear r6100 dual band router. I have tried connecting to both 2.4 andb5 ghz with no luck. There was never WiFi and ethernet at the same time and I have reset everything many times. Cleared guide cache. Tried about every known fix. EnabLing udp port 1701 through port forwarding is something mentioned on the net somewhere. I called DTV today and they giving some kind of credit until engineering figures out this known problem.
As stated on demand constantly buffers. I have readone over a hundred post on the official dtv site with similar issues. FiguredI would see if anyone could be helpful here.
I stated that incorrectly. It was never connected to the modem. Just ether net from R6100 netgear router,which is the only thing connected to the modem. There is nothing else connected to the router either. This has an escalation submitted with dtv. I've read hundreds with the same problem with no resolution.
The "known issue" is the hr 54's using wifi may experience Internet not detected, engineering is aware and investigating, this has been a known issue since 5/19/16
I'm not going to make a diagram but it's very simple.Time Warner coax from pole comes in to house and connects directly to my Zoom 5345 modem then ethernet from that to my R6100 netgear router. All WiFi works perfectly through house around 60 mbps. Same results with ethernet or WiFi with on demand. Extreme buffering.
I'm not going to make a diagram but it's very simple.Time Warner coax from pole comes in to house and connects directly to my Zoom 5345 modem then ethernet from that to my R6100 netgear router. All WiFi works perfectly through house around 60 mbps. Same results with ethernet or WiFi with on demand. Extreme buffering.
It is how your DIRECTV equipment is wired we're interested in. From all your posts, you have Internet and it works with computers and other streaming devices.
How many wires from the LNB/Dish and how that is routed? Where does all the wiring go? Splitter? Then to what equipment? There should be a Power Inserter (PI). Is there a CCK?
That is why we can't help you.
The HR-54 connects to the "DISH", then your TV
The other stuff, I guess, is wire-LESS and works through your "INTERNET"
BUFFERING is on WHAT ?
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