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On which channels do you have audio dropouts?

Discussion in 'DIRECTV General Discussion' started by veryoldschool, Aug 2, 2010.

  1. jkf

    jkf New Member

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    Jan 18, 2009
    TLC picture and audio freezing for 2-3 seconds at a time at least once an hour. This channel is by far the worst for this problem.
     
  2. sooner02

    sooner02 Legend

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    Feb 21, 2009
    Wow, I have to agree that TLC has gotten really bad for me too. It's almost unwatchable because it's so bad with audio/video pauses/stuttering/brrrrrping sounds that I am actually missing dialog for the show I'm watching to make any sense.

    At first I was worried that this was a DVR problem, since I was watching playback recordings and not the live show, but I also noticed that the glitches occurred on my other DVR (two HR20-700s) at the exact same points in the programs (yes I recorded the same program on both DVRs to test it). I really do hope this is resolved soon, it's gotten to where I can barely watch a show and understand 100% what's being said on TLC.
     
  3. john18

    john18 Active Member

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    Nov 21, 2006
    After having gone through a period with minimal audio dropouts they seem to be back and they seem to be happening on all my HD channels. The ones that come to mind immediately would include CNN, Versus, SyFy, ESPN, Discovery and more that I am forgetting at the moment.
     
  4. jkf

    jkf New Member

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    Jan 18, 2009
    Has anyone contacted them and had a response other than plug/unplug the receiver? I have seen this problem on TLC for weeks now on multiple setups in multiple homes. Their engineering department HAS to notice this.
     
  5. tjdean

    tjdean New Member

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    Mar 31, 2004
    I have dropouts on all national HD channels on my HR22-100. AVR is Onkyo
    TX-SR505.
     
  6. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Sep 20, 2004
    Galactic Empire
    Every NFL ST game I am watching has absolutely NO audio period. In fact, when I tuned to the Jets @ Browns game to check the score, there was NO audio whatsoever. To see how long it would take to come back, I left it on that channel. Get this: 40 minutes later and there is STILL no audio! WTF is that?!?

    This has happened on every game I've tuned to, and the only way I can get the audio is to hit the instant replay button and skip back--and leave it there. If I FF to the actual time, the audio comes back, but it's a constant, never-ending stuttering.

    This is unbelievable. Absolutely unbelievable!
     
  7. Richierich

    Richierich Hall Of Fame

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    Jan 10, 2008
    Sounds like the DVR is Rebuffering for some reason. I have had Audio Re-Syncing Problems for about a year now and I am testing my HR24-500 to see if the latest CE might have fixed it as I saw someone report that it did for him.
     
  8. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Sep 20, 2004
    Galactic Empire
    This is happening on my HR20-700s and HR22-100s.
     
  9. Richierich

    Richierich Hall Of Fame

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    Jan 10, 2008
    When my HR24-500 has an Audio Problem it drops the Dolby Digital Signal and then outputs Audio via my Audio Cables that are Input into my Denon for the Controller that sends audio to my 4 pairs of Klipsch Outdoor Speakers.

    Thank God I had the Audio Cables hooked up or I would get nothing.
     
  10. billsharpe

    billsharpe Hall Of Fame

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    Jan 25, 2007
    Southern...
    I got a suggestion from a CSR to unplug/replug my HDMI connections. Seemed to help for about a week.
     
  11. newsposter

    newsposter Hall Of Fame

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    Nov 12, 2003
    i just received hr20 700 as a PP replacement and in the few days ive had it, i've had zero problems with audio or video stutters...very interesting....keeping my fingers crossed
     
  12. wxguy

    wxguy AllStar

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    Feb 17, 2008
    central...
    I have been watching a few more programs this past week and note the audio dropout I was having has changed its nature since the undocumented release of x040e. My AVR used to drop the audio and resync when it got the glitch. Now the 22-100 seems to be self muting glitches as they come through and not dropping the audio sync. The result is a shorter glitch period. The AVR would take 2-3 seconds before the sound returned--now the DVR mute is about a second. Somewhat less irritating, but still there although it seems with less frequency. At least they seem to be going the right direction fixing a problem they don't admit they have.:confused:
     
  13. Syzygy

    Syzygy Hall Of Fame

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    Dec 5, 2005
    Suddenly, tonight, one of my two HR24-100s has become completely ususable (except with headphones) because of frequent audio dropouts, occurring a few minutes apart and lasting about a minute each time, on every program I've sampled so far — including old recordings that had played flawlessly over and over. The dropouts occur only on the optical audio output; I have headphones connected to the L/R analog audio outputs, and they're showing no dropouts. Switching Dolby off had no effect on the optical output's dropouts. Sometimes replaying a section with a dropout will produce some audio where there was none before.

    A menu reset had no effect.

    I guess I should try the digital audio output, although it's a hassle reconfiguring my AVR for that.

    The next step, when neither of my HR24-100s is busy recording, would be to swap the DVRs to see if both misbehave the same way. (The two systems' audio paths are very different.)

    P.S.: I've been using the same AVR, a Marantz SR-8000, since Oct 2001; it's an old reliable workhorse.
     
  14. Syzygy

    Syzygy Hall Of Fame

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    Dec 5, 2005
    Well, I tried the plain digital audio output (instead of the optical audio output) and the dropouts persisted — with Dolby both off and on.

    Then I played recordings from my deactivated HR10-250, which has a dozen shows yet to be viewed. There were no problems, no dropouts, with the HR10. (It has only HDMI, L/R analog audio, and optical audio output; no plain digital audio output.)
     
  15. Syzygy

    Syzygy Hall Of Fame

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    Dec 5, 2005
    Finally, I brought the other HR24-100 from the living room to the basement, hooked up the outputs (HDMI, optical audio output; and plain digital audio output), and played some recordings. There were no problems, no dropouts, with the alternate HR24.

    * * * * * * * * * * *

    But then I reconnected the original HR24 and could not duplicate the dropout problem anymore! Hmmm, maybe it'll reappear tomorrow...
     
  16. Richierich

    Richierich Hall Of Fame

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    Jan 10, 2008
    The Audio Problem has been around awhile and I think they may have fixed it with the latest CE as has been reported by a couple of Posters and I haven't seen the Audio Switching Problem where it switches from Digital to Analog (I have my Denon AVR5803 on AutoTune) and then later back to Digital and so on and so forth.

    The problem is it loses it's sync from what I heard and sometimes changing the inputs helps restore it or Turning Off DD and the back on helps but it did not work for me so I will continue to Monitor this situation today and tomorrow to see it the latest Testing Download fixed it.
     
  17. Die Hard

    Die Hard Mentor

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    Jul 21, 2010
    Yesterday Directv upgraded my system to MRV. This included a new HR24-200 and a H24-100. So, I have the latest software upgrades and I'm still having the same audio dropouts that I' ve had for a year now. I have a Denon AVR1610 and there is nothing on it that I can change to help reduce the audio dropouts.
     
  18. Richierich

    Richierich Hall Of Fame

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    Jan 10, 2008
    Well the latest software Upgrade I was referring to is not the National Release which seemed to have the same problem and hopefully this release will be released Nationally soon and it will clear up the problem for all of us particularly the Denon and Onkyo folks.
     
  19. tsduke

    tsduke Godfather

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    Mar 20, 2007
    But....I thought it was widely agreed that this was a broadcast issue at Directv and NOT a receiver software issue.:confused:
     
  20. Die Hard

    Die Hard Mentor

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    Jul 21, 2010
    I apologize, but I'm confused about what this CE download is.
    Is this an upgrade just for Denon recievers or is this an Directv upgrade?
     

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