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Ordered an HR44, Got a HR34

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by neelync, May 15, 2013.

  1. Jacob Braun

    Jacob Braun King of Awesome

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    Tulsa, OK
    There are a ton of people on this board who are employees of DirecTV or HSPs. Which is why everyone keeps telling you to check here. And yes, chances are that you will know here before MASTEC will tell you when they will be in their area. As for a number for Mastec in Greensboro, have you tried Google?
     
  2. neelync

    neelync New Member

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    Nov 20, 2007
    Reidsville, NC
    I somehow doubt Directv employees will know when Mastec Greensboro has HR44s before Mastec Greensboro knows it.

    Thank you, I have tried Google.

    I see the market lists, but I also read on here people in unlisted states are receiving HR44s, which makes me doubt the accuracy of the lists.

    Do you know if HR34s are still being manufactured?
     
  3. dpeters11

    dpeters11 Hall Of Fame

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    Cincinnati
    You never know. I've had multiband employees tell me that they needed to come back with a part that was "in the warehouse" that I knew they didn't have yet. Three visits and three installers telling me that until I got through the bs.
     
  4. Bill Broderick

    Bill Broderick Icon

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    Aug 25, 2006
    Long Island
    The people here will know exactly when the national rollout begins. Until then, Mastec Greensboro won't have HR-44's. Once the rollout has begun, you can attempt to contact Mastec to see if they have them yet, or if they are still using existing inventory of HR-34's.
     
  5. neelync

    neelync New Member

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    Nov 20, 2007
    Reidsville, NC
    Still no one has answered one of my questions.

    Is the HR34 still being manufactured?
     
  6. Bill Broderick

    Bill Broderick Icon

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    Long Island
    Sure they have. If you click on the link in post 15, you will see Mastec's Greensboro phone number. None of us know whether the HR-34 is still being manufactured or not. It probably is being manfactured in small quantities to keep up with demand until the national rollout starts. But that's an assumption.
     
  7. neelync

    neelync New Member

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    Nov 20, 2007
    Reidsville, NC
    Thank you, Bill Broderick.

    I will assume the HR34 is still being manufactured and the HR44 will be available in 2014.

    And there is no point in calling Mastec.
     
  8. Bill Broderick

    Bill Broderick Icon

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    Long Island
    Most are assuming that the national rollout for the HR-44 will be in June or July 2013.
     
  9. dpeters11

    dpeters11 Hall Of Fame

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    There is no way it won't be until 2014. And I think there will be a point where the chances of getting a 44 are higher than a 34.

    Looks like we were very much right, based on our new info.
     
  10. kaminar

    kaminar Mentor

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    You can trust this forum. Excited posters will announce when the national HR44 rollout happens. :) So far, the limited rollout for the HR44 is 6mths earlier than the HR34 rollout..and logically the HR34 should not be going anywhere for a while. The last thing D* needs is a major issue with no backup receiver.

    -=K=-
     
  11. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    The HR44 just became available on Solidsignal so I suspect they’ll start a national roll out soon if they haven’t already...just a guess on my part though.

    Do not assume you’ll get an HR44 just because you asked for one. One thing I can tell you for sure is that a CSR CAN NOT promise you’ll get a specific model; only that you’ll get a Genie. Which one will depend on what the installer is given.

    The only way to ensure you’ll get an HR44 s to get one from a retail outlet and install it yourself.

    Mike
     
  12. makaiguy

    makaiguy Icon

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    Sep 24, 2007
    Aiken, SC
    Sure they can. We hear from people all the time that were promised a particular model by CSRs. What the CSRs can't do is deliver on the promise ...
     
  13. peds48

    peds48 Genius. DBSTalk Club

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    Very true :righton:
     
  14. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    No. They can't. If they do they are improperly trained, misinformed, or possibly lying.

    Regardless of what they say on the phone, the fact is a CSR isn't allowed to promise a particular model. The HR2x are considered interchangeable and so are the Genies.

    Mike
     
  15. anopro

    anopro Legend

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    I so like being a late adopter, just received my 1st smart phone and man it works great and it was free SAM Gal S3. I'll wait till DTV lets me have an HR 44 for free and I will bet it will work perfectly when I finally do get one.
     
  16. peds48

    peds48 Genius. DBSTalk Club

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    so you will get the HR44 when everybody else (most of) have the HR64… !rolling
     
  17. taoseno

    taoseno Cool Member

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    Sep 12, 2011
    I got my HR34 swapped out to a HR44 last Monday out of the Albuquerque, NM office.................warranty issue. But he only had one on his truck; said they just got them last week!
     

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