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OTA Channel Guide Issues

Discussion in 'DIRECTV Programming' started by Herdfan, Jul 24, 2008.

  1. ziggy29

    ziggy29 Icon

    691
    2
    Nov 18, 2004
    San Antonio DMA
    Location: Austin, TX
    Call sign: KVUE
    Channel: 24-3
    Receiver: HR20-100

    Issue: Missing from guide -- new channel with weather information not yet in the D* channel guide.
     
  2. dod1450

    dod1450 Legend

    297
    4
    Dec 16, 2009
    I have the am21 and I be dang if I can receive KGO chan 7 and KNTV chan 11 vhf signals. I am able to receive the two with one of two digital to analogue converter box. But with the AM21 no signal. There was a major tower configuration on where the two stations were on UHF, but have gone to vhf 7 and 12 upper VHF band frequencies.
    I have contacted Directv several times and I was not getting anywhere.
    I suspect that the am21 is relying on the program guide where it may know about the old Feb 2009 frequencies, but has not been updated to the Oct 2009 changes.
    Has anyone in the San Francisco Bay Area seen this? I am able to pick up all television transmissions from Sutro tower.
    Is there a fixed or do I have to wait for Directv engineers to get the program guide corrected?

    Also I have noticed that the program guide will list 8.1 and that is no such channel with the digital converter. Channel 1-2 through 1-5 is not display on the program guide.
     
  3. Taltizer

    Taltizer Legend

    189
    0
    Sep 26, 2007
    email here to get channels added to the guide and guide data problems fixed.This is just about your only hope. RBaldwin@Tribune.com
     
  4. Taltizer

    Taltizer Legend

    189
    0
    Sep 26, 2007
    TMS-LA Feedback listings@zap2it.com
     
  5. aa9vi

    aa9vi Godfather

    311
    0
    Sep 3, 2007
    Market: Chicago
    Issue: Please add channels
    Receivers: HR2x with AM21/HR20/H20

    virtual channel/ over the air channel/ description
    13.1/ 4.1 / WOCK-LD
    13.2/ 4.2/ WOCH-LD (WOCK-DT2)
    13.3/ 4.3/ Adtec-D (WOCK-DT3)
    13.4 / 4.4/ WOCH (WOCK-DT4)
     
  6. dod1450

    dod1450 Legend

    297
    4
    Dec 16, 2009
    Market: San Francisco Bay Area California
    Issue: Please add channels
    Receivers: HR2x with AM21/HR20/H20

    virtual channel/ over the air channel/ description
    1.2/ 22.2/ KAXT-CA
    1.3/ 22.3/ KAXT-CA
    1.4/ 22.4/ KAXT-CA
    1.5/ 22.5/ KAXT-CA
    1.10/ 22.10/ KAXT-CA
     
  7. dod1450

    dod1450 Legend

    297
    4
    Dec 16, 2009
    Follow up
    I am now getting KNTV 11-1, 11-2, and 11-3 on my AM21.

    Don't know what happen, nothing was change on my box,antenna, or wires.

    I still don't get KGO OTA 7 virtual 7.1, 7.2, and 7.3
     
  8. Kithron

    Kithron Mentor

    48
    0
    Jul 24, 2008
    Call Sign: WBGH-HD
    Location: Binghamton, NY
    Channel: 34-2
    Issue: Channel missing from HR20 guide / OTA List
     
  9. Mar 6, 2010 #269 of 694
    edenkers

    edenkers Mentor

    36
    1
    Dec 17, 2007
    KQFX DT 22.1 is missing from the guide

    Market/Location: Columbia/Jefferson City, MO
    Zip Code: 65109
    Call sign: KQFX
    Channel: 22-1
    Receiver: HR20-700, HR22-100, HR23-700, H23-600, H23-600

    Issue: This channel was previously was in guide, but has been missing from guide since 03/03/2010. I tried red button reset and setting up antenna again, no dice. 8-1, 8-2, 8-3, 13-1, 17-1, 17-2, 17-3, 25-1 all show up but not 22-1. This OTA channel was working for many many months, but all of a sudden it is just gone.

    I even still have shows scheduled in the To Do List for this channel. However, any shows that are scheduled to record obiously don't get recorded. It says that the channel is no longer available.

    I have a TV with direct connection to the roof antenna and 22-1 comes in just fine so I know that they are still broadcasting.
     
  10. Mar 7, 2010 #270 of 694
    dolfn1

    dolfn1 Cool Member

    14
    0
    Feb 19, 2007
    WVAW-LP (RF Channel 16) 16.1 – ABC16 and WAHU-CA (RF Channel 40) 27.1 – FOX27 are missing from the guide

    Market/Location: Charlottesville, VA
    Zip Code: 22901
    Receivers: HR20-700, HR21-100, H20-100, HR10-250

    Issue: These channel were previously in the guide, but have been missing from guide since 03/03/2010. I tried red button reset and setting up antenna again, no luck. These OTA channels had been working for many many months, but all of a sudden their just gone.
     
  11. jrcobb

    jrcobb Cool Member

    21
    0
    Feb 20, 2009
    What receivers are affected
    HR20-700

    * What market you're in
    Waco/Temple/Belton Killeen
    * What zip code you're using to get guide data
    76513


    6.1 is searching for signal now after about 6 months of working


    * What's happening currently
    channel show "searching for signal" error. I get 80-90% for them on the signal meter

    * The resolution of your issue, if any (such as, did rerunning Antenna Setup help)

    reran Antenna Setup...no change
     
  12. dod1450

    dod1450 Legend

    297
    4
    Dec 16, 2009
    I had a conversation with Tech Support at Directv today about some problems. During the conversation the person at Directv had mentioned that they have plans on dropping the OTA guide. Has any one heard about this? Did the tech support gave me wrong information?
     
  13. srrndhound

    srrndhound Cool Member

    28
    0
    Jul 16, 2008
    I realize many of you may have tried the antenna reset, but just to leave no stone unturned, I'd suggest doing the two-stage reset as below. I feel y'alls pain--been there for some months, but all is fine now.

    Menu > System Setup > Sat & Ant > Antenna Setup > Reset Settings, then
    Menu > System Setup > Sat & Ant > Antenna Setup > Initial Setup

    Good luck!
     
  14. Apr 8, 2010 #274 of 694
    gcd0865

    gcd0865 Legend

    128
    0
    Jul 23, 2008
    FYI for anyone trying to do an OTA channel reset on their AM21, I did the following sequence 4 different times, entering in both primary and secondary zip codes:

    Menu > System Setup > Sat & Ant > Antenna Setup > Reset Settings, then
    Menu > System Setup > Sat & Ant > Antenna Setup > Initial Setup

    Each time I did this, some of my local OTA channels were missing (different ones each time). The 5th time I tried, I did not do the Reset Settings sequence, but instead just reentered the two zip codes using the Initial Setup sequence. Only after doing that did all of my proper OTA stations appear. Rather unusual (and I can't explain it), but I thought this might be helpful to others trying this.

    Also, we have a new digital OTA channel in Metro Detroit to be added to the database:

    Market/Location: Detroit, MI
    Call Sign: WUDT
    Real Channel: 8-1
    Virtual Channel: 23-1
    Issue: New channel needs to be added to AM21 guide.
     
  15. Apr 8, 2010 #275 of 694
    Bob Coxner

    Bob Coxner Icon

    703
    1
    Dec 28, 2005
    What he said, with a minor variation. I get 6.1 fine but I get searching for signal on 6.2.
     
  16. edenkers

    edenkers Mentor

    36
    1
    Dec 17, 2007
    This channel re-appeared as mysteriously as it disappeared. Don't get me wrong, I am completely estatic. :gott:

    OTA channel 22-1 KQFX DT has been restored to the guide data!

    Thanks you D*! :D
     
  17. HoosierBoy

    HoosierBoy Legend

    210
    5
    May 25, 2007
    WCIU-DT 26.1 is having issues again. About two weeks ago, all of my HR-xx's went from seeing 26.1 with correct guide data to now showing 48.1 in the guide with 26.1 programming. The real issue now is 48.1 does not show 26.1 programming, which the guide says should be there. After a very long wait, the programming for 26.2 appears. This situation is occuring on my HR-20's and with my HR-23's using an AM-21. All was perfect up to a couple weeks ago. I do get a signal strength for OTA 26.1 of 90 so it is strong signal.

    Anyone else in the Chicago area having this issue?
     
  18. tzphotos.com

    tzphotos.com Godfather

    410
    0
    Jul 12, 2006
    I don't seem to be having a problem. Maybe try to give my Fix a try:

    http://www.dbstalk.com/showthread.php?t=161106
     
  19. HoosierBoy

    HoosierBoy Legend

    210
    5
    May 25, 2007
    I used your fix on Saturday. I tried that on one of my HR-20 and one HR-23 w/ AM-21. Didn't work but I will try again tonight. I wish DTV would just give us 26 in HD and all would be solved.
     
  20. whitepelican

    whitepelican Godfather

    291
    0
    May 9, 2007
    Call Sign: W40AND
    Location: Escanaba, MI (Marquette DMA)
    Channel: 11-1 (RF channel 40)
    Issue: Channel missing from HR20 guide.

    W40AND is a digital translator station for WLUK FOX11 in Green Bay. They broadcast out of Escanaba MI and provide a nice HD broadcast of FOX for the area. A few months ago I spoke to the engineers at WLUK to see about getting W40AND to show up at Zap2it.com. They apparently worked their magic and now it is listed on Zap2it. But weeks later the HR20 still doesn't list that station in its guide. I tried several different HR20s/AM21s at both my father's and brother's houses in the Escanaba area and it doesn't show up on any of them. It would be a big benefit for them to be able to have access to this station, as WLUK is the main FOX station carried on cable networks throughout the area. Plus it is in HD, whereas the LIL FOX station out of Marquette is SD only.
     

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