Seems clear to me. (I work for large company). "Higher-ups" in support dept. are screaming "what the #@% is going on with all these support calls?" "We have to give away to many credits" "Add no more functions until what is there is fixed". "Make the call volume go down, then add more features." Engineers say "OTA works fine, it is MPEG2". "It is the MPEG4 that is still not mature." "Who the #@% decided to use MPEG4?" "It was a stupid idea". DirecTV is now the lead developer/user for this relatively new codec as used in real time encoding.