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Overheating?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by lgb0250, Jun 13, 2011.

  1. lgb0250

    lgb0250 Legend

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    Jan 24, 2010
    Anyone else out there having overheating problems since the 0x4a6 software update? I've had it twice. The first time when I turned on the TV I got the message my box was at 144 degrees and the max safe temp was 140 so it was going to cool down. This morning when I tried to turn on the system it wouldn't come on at all. I eventually had to do a RBR to get it to start up and the same message and results came back on the screen. The unit is in an enclosed cabinet and has been for over two years with no previous problems!

    Just wondering if this could be a system software problem or if my receiver is actually getting ready to go out. I have an HR23-700. Thanks.
     
  2. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    HR22-100 owner. Operating temps on my receiver have always been in the mid to high nineties even after the 0x4a6 update. Sounds like your receiver may have a problem. Give DirecTV a call and ask to speak with a technician (not a CSR) and explain your situation.
     
  3. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    I haven't heard of any other temp issues with the current NR. You should probably call DirecTV on this one.

    BTW, I’m moving this to the HD DVR/Receiver forum.

    Mike
     
  4. TDK1044

    TDK1044 Godfather

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    I had the same issue with one of my HR24 boxes a few weeks back. D* replaced it very quickly. :)
     
  5. billsharpe

    billsharpe Hall Of Fame

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    Southern...
    My HR20 temperature reading is now 127 degrees, up from 120 a couple months ago. It sits on an open platform. Only problem I've noticed is losing TV Apps twice in the last two weeks. A reset fixed that the first time. Haven't tried to fix that again yet.
     
  6. azarby

    azarby Hall Of Fame

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    Over heating is often tied to a hard driven the verge of giving out. I would call DTV for a replacement.
     
  7. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    I haven't heard anything else about overheating in this firmware. It's possible your drive is just getting ready to fail.
     
  8. WestDC

    WestDC Well-Known Member

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    Add one of these:

    http://www.amazon.com/gp/product/B0...&pf_rd_t=101&pf_rd_p=470938631&pf_rd_i=507846

    With one of these:

    http://www.amazon.com/gp/product/B0...&pf_rd_t=101&pf_rd_p=470938631&pf_rd_i=507846


    And Increase your Drive space--plug and play :D
     
  9. cking2020

    cking2020 New Member

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    I had the same issue on my HR24 a day after SW update. Seems like the fan was no longer working. Got a replacement in about 2 days. I was able use it until replaced by blowing an external fan on the receiver. This gave me a couple of days to watch some recorded shows, and make sure I knew what I would need to setup to record on the new receiver when received.
     
  10. lgb0250

    lgb0250 Legend

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    Jan 24, 2010
    I've already got a 2TB that I swapped out with the original HD that came with the unit. Maybe it's going bad? I'm not very technical so could you please tell me what the Thermaltake will do and how to use it? Thanks again.
     
  11. WestDC

    WestDC Well-Known Member

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    Instead of a housing for the disk-it's a slot you jam the disk into and connect it to your PC -Usb or estata cable to your DVR,
     
  12. lgb0250

    lgb0250 Legend

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    Thanks West. Just ordered a new HD (just in case) and the Thermaltake.
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    Piscataway, NJ
    I think the Thermaltake docking station is the best solution for an external HDD at the moment. Easy to install, the only thing you have to worry about is putting the HDD in the correct way. With a WD drive the label on the drive will be facing you and you will be able to read the label. If you use a Seagate drive (mistake, don't do that) the label will be facing you and be upside down.

    Don't "jam" the HDD into the slot. Look into the TT, just put your finger on the flap and push down and you'll see the way it should go in. If you put it in the wrong way, you might damage the connectors. And put it in gently, you'll feel it fit into the connectors.

    Rich
     
  14. WestDC

    WestDC Well-Known Member

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    "Jam" Meant place it gently in the slot-Just like measure twice,Cut once and then beat to fit :D
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    Thing is it's a polarized device and the HDD can only be fitted in in one direction. I found that out the hard way.

    Rich
     
  16. lgb0250

    lgb0250 Legend

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    Thanks guys. I only ordered the 1TB WD drive. I've had a 2TB for quite awhile now and I've never had it above about 15% full so I figured I'd save a buck and be more sensible! I know there are plenty here that tape all kinds of sporting events and in that case I guess the 2TB would be a better fit. Appreciate all the help.
     
  17. lgb0250

    lgb0250 Legend

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    Just thought of one more thing. Having my AM21 hooked up to the HR23 isn't going to effect the ability to hook up the Thermaltake is it? I know, I've already admitted I'm technically challenged! LOL. As always, thanks again.
     
  18. davring

    davring Hall Of Fame

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    They coexist just fien.
     
  19. Beerstalker

    Beerstalker Hall Of Fame

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    Peoria, IL
    Nope, the AM21 hooks up over USB, the hard drives have to use the eSATA port.
     
  20. TomCat

    TomCat Broadcast Engineer

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    That's what she said.:)

    Amazon has nice prices on the Thermaltake, with one slot and two slot models available.
     

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