Watched my h20-100 last night got up this morning to find searching for sat signal 771. Reset by remote, pulled power and red button rest. All individiul resets. When box boots back up it searchs for a few seconds, picks it up and loads. When the box trys to display picture immediatly goes to search for sat signal. Looked and found sure enough a new software update last night at 2.30 am. Unhooked hdmi and plugged in componet connections, reset by red button and viola, it is back on with componets. If Direct isnt going to upgrade a older working devise without locking in a commitment, then quit throwing software updates at them. I could care less about youtube and Pandora crap on my STB. I have 8 other boxes and yes i have had issues with a hr21 right after software update. I had to put that one on componets until the video came back then was able to go back gto HDMI. I would rather go with componet connections but most sets nowdays only come with one set and several hdmi connections. Had to vent, but i may have to do the switch to dish , just for the new discounts and YES FREE FOR LIFE HD ( it was just advertised again two days ago) and fresh equipment.