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Pandora and UTube Missing in Extras Menu

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by sailermon, Sep 3, 2013.

  1. Sep 3, 2013 #1 of 14
    sailermon

    sailermon Legend

    183
    0
    Oct 17, 2007
    Northern...
    I have a HR24 and HR36. I notices awhile back that the Pandora and UTube Icons are missing from the Extras Menu on the HR34, but not on the HR24. What gives?
     
  2. Sep 3, 2013 #2 of 14
    Drucifer

    Drucifer New Member

    9,371
    239
    Feb 12, 2009
    NY Hudson...
    Those icons are in a separate file that often gets lost or corrupted for some unknown damn reason. No one knows how to regenerate the sending of this file. Don't know how you can get to Pandora without the icon, but YouTube can still be search for in Smart Search.
     
  3. Sep 3, 2013 #3 of 14
    peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,378
    906
    Jan 10, 2008
    NY
    Perhaps doing a double menu reset.....
     
  4. Sep 3, 2013 #4 of 14
    scuba_tim

    scuba_tim Godfather

    343
    0
    Sep 23, 2006
    I had the same problem with my HR44 after the recent software update. As peds48 said, do a double menu reset. Just to elaborate, reset the box from the menu twice within 30 minutes of each other. This will flush the guide, and I'm assuming other things, and by the time the guide repopulates, you'll see the icons back.

    Good luck!
     
  5. Sep 3, 2013 #5 of 14
    celticpride

    celticpride Icon

    971
    1
    Sep 6, 2006
    BTW does directv carry rhaposody on their hr34 or hr44 dvrs?
     
  6. Sep 3, 2013 #6 of 14
    Nighthawk68

    Nighthawk68 Godfather

    391
    15
    Oct 14, 2004
    Northern...
    They do not
     
  7. Sep 7, 2013 #7 of 14
    sailermon

    sailermon Legend

    183
    0
    Oct 17, 2007
    Northern...
    What do yo mean when you say... do a double menu reset within 30 seconds of each other? Do you mean do a second reset before the first reset starts?

    Thanks for your help!


    Sent from my iPad using DBSTalk mobile app
     
  8. Sep 7, 2013 #8 of 14
    RAD

    RAD DIRECTV A-Team

    16,397
    117
    Aug 5, 2002
    Dripping...
    A double reboot is reboot the receiver, let it come all the way back up and then within 30 minutes do another reboot.


    Sent from my iPad using DBSTalk mobile app
     
  9. Sep 7, 2013 #9 of 14
    azarby

    azarby Hall Of Fame

    4,125
    15
    Dec 15, 2006
    Do a reset, let it complete to live TV and then do a second reset.
     
  10. sailermon

    sailermon Legend

    183
    0
    Oct 17, 2007
    Northern...
    Thank you!
     
  11. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    28,939
    72
    Jul 12, 2006
    Los Angeles
    For those having this problem that once participated in the CE program but no longer wish to, I'd suggest doing a keyword search for 'IAMANEDGECUTTER NOT' in addition to the double reboot.
     
  12. sailermon

    sailermon Legend

    183
    0
    Oct 17, 2007
    Northern...
    Doug... Please explain. It was my understanding that you had to be "An Edge Cutter" to even get these Extra Menu items like Pandora. Are you saying that being "An Edge Cutter" is part of the problem I am having, i.e., no Pandora or UTube under Extras Menu?
     
  13. V'ger

    V'ger Icon

    551
    2
    Oct 3, 2007
    I once had this issue. I had to do a Reset ALL to fix it. It cost me all my recordings and had to do a total setup again. Double restart sounds much better.
     
  14. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,378
    906
    Jan 10, 2008
    NY
    No, those features are included in the NR
     

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