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Pandora is not appearing in Extras

Discussion in 'DIRECTV Installation/MDU Discussion' started by rbpeirce, Mar 1, 2014.

  1. Mar 1, 2014 #1 of 10
    rbpeirce

    rbpeirce Godfather

    504
    4
    Feb 23, 2006
    The booklet I got when I installed Genii says I should be getting Pandora but it isn't showing up under Extras. Do I need to wait longer, do something or have DTV do something?
     
  2. Mar 1, 2014 #2 of 10
    sigma1914

    sigma1914 DIRECTV A-Team DBSTalk Club

    14,573
    369
    Sep 5, 2006
    Allen, TX
    How long have you had it? If it's been a few days, reboot, wait for tv to return and reboot again. Give it a few days.
     
  3. Mar 1, 2014 #3 of 10
    rbpeirce

    rbpeirce Godfather

    504
    4
    Feb 23, 2006
    I've rebooted at least twice since Tuesday. One concern is whether that starts the 24-48 hr count all over again. For that reason I have been reluctant to try another reboot.
     
  4. Mar 1, 2014 #4 of 10
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,153
    546
    Dec 2, 2010
    Winters,...
    The reboots, in order to flush the Guide and perhaps trigger download of additonal apps, must be done twice in a 30 minute period. Yes, the Guide will need to repopulate, but you'll not lose any recordings already set up or SLs.
     
  5. Mar 1, 2014 #5 of 10
    peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,457
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    Jan 10, 2008
    NY
    is your Genie connected to the internet?

    Press the DASH button on your DirecTV remote, does the pop up message indicates "Internet: Connected"?
     
  6. Mar 2, 2014 #6 of 10
    Drucifer

    Drucifer New Member

    9,371
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    Feb 12, 2009
    NY Hudson...
    Only Pandora? Or are you also missing YouTube from Extras plus from the Menu - Settings/Parental Controls/Web Videos?

    Most have had success with the quick double Menu/Reset. And some have had to wait weeks for them to show up.
     
  7. Mar 2, 2014 #7 of 10
    Old_School

    Old_School Legend

    389
    12
    Nov 28, 2011
    PA
    I had to wait till my HR44 downloaded a update a few days later... a double reset was unsucessful for me...
     
  8. Mar 2, 2014 #8 of 10
    rbpeirce

    rbpeirce Godfather

    504
    4
    Feb 23, 2006
    I am connected to the internet. I have VOD and three "apps." I just tried the double reboot and we'll have to see how that works. I'll give it a couple of days. Furthermore, I have to leave for a couple of weeks so I can check again when I get back. If it isn't there when I return I will follow up with DTV.
     
  9. Mar 2, 2014 #9 of 10
    rbpeirce

    rbpeirce Godfather

    504
    4
    Feb 23, 2006
    The double boot worked. Extras now shows Pandora and YouTube. YouTube worked. I have to enter a code for Pandora.
     
  10. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Dec 2, 2010
    Winters,...
    Awesome!

    Thanks for the report.
     

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