Hi all - I have a few questions I hope you can help me with. I've looked over some internet FAQs and I'm trying to get a handle on what I'm looking for. My sister and I bought my parents a Dish Network subscription in late 1999. They got a model 2700 (I think) receiver and a dish, which my father and I installed ourselves. It continues to work well to this day, although early this year someone came out and replaced the dish on the house because the original one was not capable of receiving all the channels in the new package my parents had subscribed to. I was not aware that there was an upgrade to the dishes done within recent years, so that's how out of the loop I am. Anyway, it's time for a new receiver. While the old 2700 still works, the newer ones would be an improvement at least for the guide. The old guide blocks all picture and sound, and gives a very simple two-color interface. I've seen some of the newer Dish Network receivers, and their guides allow you to watch your current show in a small pane while you browse the listings. Besides, all the printing has worn off the old remote control, so if you haven't memorized the buttons you'd have no idea what anything does. I guess that's what almost 10 years of constant use will do. I could get them a new remote, but it would be just as cost effective to get a new 301 or 311 receiver. Questions - Will the picture be improved with a new receiver? I noticed that receivers used to be made by a few companies (RCA, Philips, JVC, etc), but now all I see are the ones offered through Dish Network. Do they make all their own receivers now, or at least control their production and design? I've noticed that Dish Network charges you a monthly fee if you have a DVR, yet some eBay auctions for used receivers state "this was the last Dish Network DVR that didn't require you to pay an extra monthly fee." What's that all about? Is buying a used receiver a good idea? I've heard that some have balances left on them and won't be activated unless the balance is paid up, regardless if you ran it up or not. Is this true? How hard would it be to swap an old 2700 receiver with a new one? I've talked with my parents, and they want something that's simple and easy to use. They never record, so they said no to a DVR. I guess something single tuner with no DVR is in order. What would you recommend? Is high-definition worth the extra money? They just bought a Sony Bravia 40" LCD (1080p). They are able to pull in their local hi-def stations through a rooftop antenna. Thanks in advance.