What's going on when the program you set to record doesn't appear in the list and history says "partial"? I just got back from a trip, the system appears to be fine, nobody touched it while I was away - but sadly my program (the Office) does not appear. What's remarkable about this is that my HR20 seems to know which shows I really care about and which I don't - because it records all the unimportant stuff pretty reliably but fails every time it matters. My old DVR(s) couldn't tell the difference - and basically worked every time. In fact, that's one of the things I liked about them - they were so darn reliable compared to VCRs. This is just getting ridiculous. But seriously ... I'm curious if anybody has any clues as to what might have happened?