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Pay for the receiver i dont own that i have to pay a monthly fee?

Discussion in 'DIRECTV General Discussion' started by dissturbbed, May 3, 2012.

  1. May 8, 2012 #101 of 122
    The Merg

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    I thought his post was pretty accurate.

    The HR20 can't do 3D, only the HR20 has built-in OTA, my HR24 is significantly faster than my R22, and with the HR24 having a 500GB drive I have no need for an external drive.

    - Merg
     
  2. May 8, 2012 #102 of 122
    dpeters11

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    But they can make sure you don't get an HR20 if you want 3D, or make sure you do get one if you need OTA.
     
  3. May 8, 2012 #103 of 122
    CCarncross

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    You don't need an HR20 to get OTA, you just add an AM-21...so every H/HR model is capable of receiving OTA. If you need 3D, they will get you a non HR-20....really the only valid point is the HDD size, and I'd bet there arent many refurbs coming with 300ish GB drives anymore.
     
  4. May 8, 2012 #104 of 122
    dpeters11

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    Yes, but I don't think I've heard of someone at DirecTV checking the OTA box in the system and a HR21-24 show up with an AM21.
     
  5. May 9, 2012 #105 of 122
    dielray

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    We still get plenty of HR20s and HR21/R22s. I don't go into BIST to check size on every job, but the ones I have have had 320 GB drives in them.
     
  6. May 9, 2012 #106 of 122
    wingrider01

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    By the numbers

    "You have much less need for an external drive if you have a 500 gb internal drive instead of 300 gb"

    Feature, not a base comparision


    "You can't get 3D with an HR20."

    Again, feature, joe sixpack could care less, not a base comparision item, if you required 3D you would have called Directv prior and already had it switched, when you make the service call you mention that the unit is attached to a 3D capable TV


    "You can't get OTA with anything other than an HR20."

    Yes you can, if you had something other then a HR20 and required OTA, you already had the device so it does ot matter which one they send you., if you require OTA and not have the addon device you mention it in the original service call and you get one - did it twice with my inlaws, the first time they sent a HR20, the second time they sent a different unit and a free OTA device.

    "The later models also look better. Even my HR21 looked nicer than the HR20.
    "

    Not even going to speak to this, it is just grasping at straws.

    "The HR24, according to most threads on this board, is indeed faster responding to remote clicks than earlier models."

    Again, enhancement, not part of the like device equation.



    Like devices equate out to lowest possible common denomintors, everything else is optional or enhancements
     
  7. May 9, 2012 #107 of 122
    The Merg

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    The question or at least the argument is what is the lowest common denominator. Some people would speak to the fact that since the HR20 had an OTA tuner built-in, that would be a base feature. The argument can also be made that if you received an HR23 and had a 500GB HDD, receiving a HR21 with a 320GB is a downgrade.

    That's a discussion that could go on and on. We do know the answer though, at least with how DirecTV views it: all HR2x receivers are functionally equivalent.

    And just to throw a wrench in there... For those that had R22's and needed a replacement and received a R15/R16, would you really consider those to be functionally equivalent? DirecTV's view was that they were all SD-DVR's. While, I understand their point of view, I completely disagree with that assessment.

    - Merg
     
  8. May 9, 2012 #108 of 122
    dielray

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    It would seem DirecTV agrees with you. Currently, the policy for techs is to replace a defective R22 on an account with at least one other HD receiver with an HD/DVR. Getting an HR24 is a little better than like for like. :)
     
  9. May 9, 2012 #109 of 122
    billsharpe

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    Really?

    Which ones?

    I know about the AM21 for getting OTA with the other receivers. And perhaps others prefer the look of the HR20 to later receivers or don't care.

    The slow remote problem seems to have persisted long after I switched to FiOS last October, based on what I still read here.
     
  10. May 9, 2012 #110 of 122
    RACJ2

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    I'm sorry, but I can't agree with your interpretation of like equipment. Lets say you had a PC with a core i7 processor, 500 GB hard drive and 10 GB of memory. While under warranty, it had to be swapped. The replacement PC arrives and its a Core Duo, with a 250 GB hard drive and 4 GB of memory. It will still let you surf the internet, create spread sheets, play music and everything else the original PC did. So I guess you would just accept the replacement and never say anything? :confused:
     
  11. May 9, 2012 #111 of 122
    Newshawk

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    In a system with at least one other HD receiver, an R22 is functionally an HR22.
     
  12. May 9, 2012 #112 of 122
    dpeters11

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    HR21, the R22 doesn't have the larger drive of the HR22.
     
  13. dielray

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    Indeed, an R22 is an HR21 in all but name. In fact, I have reason to believe they're being refurbished as such.
     
  14. wingrider01

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    you can have your wrench back - if the person has a r22 then if I recall correctly it means the locals are in Mpeg4 and neither the r15/r16 wotj for that. I maybe remembering incorreclty though.

    I stand by what I stated.
     
  15. wingrider01

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    If we where talking about computers, then I agree, but we are not so I still stand by lowest common demonitator.

    Compare like to like, could justify it using any unlike comparision, car, boat, store, washer, dryer. You would only be accurate if you have a HR24 and you get a H25, then they are not like equipment.

    Sorry I agree with Directv's replacement policy, don't really care if they send me a HR21 to replace a defective HR22 / HR23 / HR24, they all do the exact same thing
     
  16. HoTat2

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    Thought the policy was at least two other HD receivers were needed on an account of which at least one has to be an HD-DVR were required for the R22 to be considered an HD-DVR and have its HD capabilities enabled?
     
  17. RACJ2

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    So your theory about like equipment only applies to DIRECTV? Even though its basically a PC designed to record and playback programming? With the policy they have in place, I'm sure they enjoy having customers that agree with you.
     
  18. Newshawk

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    :icon_dumm My mistake! :bang
     
  19. dielray

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    Those are the requirements to have MRV on an account. An R22 doesn't count towards the requirement. In the situation where only an HR24 and an R22 are active on an account, both would be HD, but MRV cannot be added(or at least it wont stay).
     
  20. wingrider01

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    No, my theory applies to same use devices(also not corporation specific as you are assuming) a PC is a multi-purpose device, not a dedicated device like a dvr. Have you run excel / word / powerpoint on your HRXX?

    Don;t really care if they are happy with me as a customer, I have no issues with their policies, if I did I would walk away. Been there done that.
     

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