I have been bugged by those great dish network people for the last month!! Great signs! they cannot keep their records right. I've returned two 722 receivers and they fail to show receipt. Latest threat is to charge for receiver. I've called twice and have yet too get them to correct records. Been with Dish since the beginning but I will cut ties in a minute with the receiver charge. All I can say is everyone hang on to those receipts, you never know when they will screw up!