1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Phone Connection wont work - new Hopper Installation

Discussion in 'Hopper System Support Forum' started by hdcl, Nov 30, 2012.

  1. hdcl

    hdcl Cool Member

    35
    0
    Sep 18, 2007
    I just had my 2 Hopper - 3 Joey installation today which went pretty well overall.

    I have a phone line hooked up to both hoppers the way it was with my previous 625 and 722 DVR receivers. The only reason I connect the phone lines is for the Caller ID feature. The reason I noticed a problem is that I had several calls today that did not display anything for Caller ID. I checked on both Hoppers and Caller ID was turned on.

    When I checked Settings->Network->Phone Connection or Diagnostics, both Hoppers claim they are not connected to a phone line. The phone lines are fine - I tested them with an actual phone. I don't have VOIP - this is an old school wired AT&T land line. It just looks like they can't "see" the hard wired phone connection.

    Any ideas before I call Dish?
     
  2. 3HaloODST

    3HaloODST Godfather

    472
    8
    Aug 9, 2010
    Give it 24 hours. It should start working by then.
     
  3. hdcl

    hdcl Cool Member

    35
    0
    Sep 18, 2007
    Apparently waiting was all that it took. After 24 hours all the Hoppers and Joeys now display Caller ID information.
     

Share This Page