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Please Help - HR 24 with legacy setup at new location

Discussion in 'DIRECTV General Discussion' started by wasaland, Jul 6, 2012.

  1. Jul 6, 2012 #1 of 17
    wasaland

    wasaland New Member

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    Jul 6, 2012
    Hi All,

    I need help with my directv receiver. currently I have two HR-24 at my home (lets called it house#1 - connected via swm). I am planning to move one of this receiver to my other house (lets called it house#2) which have legacy setup and not swm.

    Today I tried moving one of my HR24 to my house#2. Since house#2 has legacy setup, there should be 2 coaxial cables going the receiver, please correct me if I am wrong.

    When I power up the HR24 receiver, I get error message 771A - which means that there is no connection or loss of communication with the swm.

    what can I do to fix this issue?

    appreciate your help in advanced

    -W
     
  2. Jul 6, 2012 #2 of 17
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    make sure you have BBCs on the inputs and you'll need to re-run the SAT setup.

    The receivers change to SWiM easy, but are a bit troublesome to change back.
     
  3. Jul 6, 2012 #3 of 17
    wasaland

    wasaland New Member

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    Jul 6, 2012
    thanks for your reply veryoldschool

    can you please tell me what BBC means
    and rerunning the satellite setup, that means that the receiver is already set to be SWiM and I need to change the settings on the receiver so that is legacy compatible?
     
  4. Jul 6, 2012 #4 of 17
    alnielsen

    alnielsen Godfather

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    BBC, I believe, stands for Broadband Converter. It's a small rectangular box with a coax pigtail on the end. It's attached between the receiver and the coax that leads to the antenna.
     
  5. Jul 6, 2012 #5 of 17
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    How close are your to Lowes' in Sunnyvale?
    I have spare BBCs
     
  6. Jul 6, 2012 #6 of 17
    HoTat2

    HoTat2 Hall Of Fame

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    BBC = "B-Band Converter."

    Converts the Ka B-band (250-750 MHz) range signals to the Ka A-Band (1650-2150 MHz) range ones whenever the receiver commands as necessary to tune to a channel in that frequency range.
     
  7. Jul 6, 2012 #7 of 17
    wasaland

    wasaland New Member

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    Jul 6, 2012
    I am like 5 min away from lowes of sunnyvale
     
  8. Jul 6, 2012 #8 of 17
    wasaland

    wasaland New Member

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    Jul 6, 2012
    I am like 5-10 min away from lowes of sunnyvale
     
  9. Jul 6, 2012 #9 of 17
    wasaland

    wasaland New Member

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    Jul 6, 2012
    So by having a BBC for both coaxial input coming from the dish then the problem would be fixed?
     
  10. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    and change your sat setup to a multiswitch
     
  11. wasaland

    wasaland New Member

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    Jul 6, 2012
    how to do so? is it easy?
     
  12. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    Tulsa, OK
    menu>settings and help>settings>satellite>repeat satellite setup> change switch type to 02-multiswitch>change dish type to whatever you have there
     
  13. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    With the BBCs you'll get the HD channels.
    I'll dig out my BBCs if you need then and do a meet and swap if you want.
     
  14. wasaland

    wasaland New Member

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    Jul 6, 2012
    you got a PM
     
  15. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I just saw someone steal your BBCs :lol:

    Pigtail goes on the SAT input.

    Re-run the SAT setup and select the correct dish.
     
  16. wasaland

    wasaland New Member

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    Jul 6, 2012

    Thanks, will make good use of it.

    BTW, how do I get to the setup menu if I always get the 771A message...
    isn't there is something you can input on the remote to get to the setup menu?
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Press and hold the info button.
    It should get to to another screen.
    A couple days ago I had to do this and once there I could press menu and get to where I was able to move to the setup.
     

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