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Poll on how often does your 622 reboot

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Ron Barry, Apr 20, 2006.

How often does your 622 reboot on an average?

  1. 0 times per Day

    0 vote(s)
    0.0%
  2. Less than once per day.

    71 vote(s)
    65.7%
  3. 2 - 5 times per day.

    27 vote(s)
    25.0%
  4. Over 5 times per day.

    10 vote(s)
    9.3%
  5. I have no idea how many times it reboots.

    2 vote(s)
    1.9%
Multiple votes are allowed.
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  1. socceteer

    socceteer Icon

    558
    0
    Apr 22, 2005
    Which model did you get ...?

    I have had my replacement (Model D) for 5 days and no re-boots
     
  2. GeeWhiz1

    GeeWhiz1 Legend

    127
    1
    Dec 6, 2005
    I have a question. Since I just had my 622 installed, I haven't had time to have any issues with it. How long should I wait before posting in this poll?
     
  3. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    9,881
    0
    Dec 10, 2002
    I got a model D. I personally don't think it is model related and all my counters are still at 0. I also know the counter should increment on a code update I believe.
     
  4. socceteer

    socceteer Icon

    558
    0
    Apr 22, 2005
    LOL

    You can post good experinces also....I think
     
  5. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    9,881
    0
    Dec 10, 2002
    Personally you might want to give it 3 to 5 days to give it some time.
     
  6. madbrain

    madbrain Legend

    159
    0
    Dec 10, 2004
    My new "D" unit only has 1 reboot on the counter, 66 hours after installation. And I think that one happened during the activation process because the CSR mistyped the R and S number and told me to unplug. I haven't seen any reboot while watching and no split recordings.
     
  7. Oldcoot

    Oldcoot AllStar

    64
    0
    Dec 17, 2004
    Where does one see the reboot count ???
     
  8. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    9,881
    0
    Dec 10, 2002
    Look at the first post. Menu->6->3. Select the counters button. it is counter #5
     
  9. Oldcoot

    Oldcoot AllStar

    64
    0
    Dec 17, 2004
    Thanks Ron,
    Hence, "OldCoot" - I overlooked the counters button !!
    I have had mine a week. The counter says 1 and I assume this is the soft reset the installer did during setup to get the guide to load.
     
  10. DAG

    DAG Legend

    224
    0
    Feb 7, 2006
    I can assure you that my 622 reboots itself out of severe sync issues and such just about daily and #5 on the counter screen does not increment. My previous 622 box did increment and was up to about 40 by the time Dish exchanged it out. My present one says 1, even though I have seen it reboot itself numerous times.
     
  11. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    9,881
    0
    Dec 10, 2002
    Interesting DAG. My experiences seem to correlate with those two counters. Especially counter 5. From a post.. Looks like the power button does not cause counter 5 to increment, but a power cord pull does.
     
  12. olgeezer

    olgeezer Guest

    1,833
    0
    Dec 5, 2003
    Would someone start a poll as to how many 622s have poor geometry on SD and/or HD?
     
  13. Rick_R

    Rick_R Legend

    156
    0
    Sep 1, 2004
    Simi Valley, CA
    I have had my 622 for 11 days and it has never rebooted.

    Rick R
     
  14. davidxlai

    davidxlai AllStar

    75
    0
    Jan 20, 2006
    I have mine for a week now so far only one reboot (the first day). This is a replacement for one which rebooted 2 to 3 times a week.
     
  15. GeeWhiz1

    GeeWhiz1 Legend

    127
    1
    Dec 6, 2005
    OK, I finally decided that it was time to vote. My 622 was installed last Friday (4/21). We had one reboot on the first day. That's it.

    When I look at my Counters, it only shows 1 reboot.

    Now for a little while I thought I might have had another reboot or two. Then I discovered there is this "Inactivity Standby". Basically, it turns off the receiver (puts it into standby mode) if you don't do something on the receiver within a set period. The default seems to be 4 hours. Well, we were in the habit of turning off the TV, but leaving our 921 on. Then we would just turn on the TV to pick up whatever was on. So to make a long story short, we had a couple of times where we came back and found that the receiver's lights were off.
     
  16. lujan

    lujan Hall Of Fame

    1,202
    0
    Feb 10, 2004
    It's seems like this is the case for a lot of 622s. They seem to do the reboot within a day of installation and then you don't see it again. I know that's what happened with mine and I've seen a few other posts with the same thing happening to others.
     
  17. robhendricks

    robhendricks New Member

    5
    0
    Aug 10, 2004
    I've had my 622 since Monday at Noon. Since that time it has rebooted at least 10 times. The counter says 10. Two times, the screen went black and we heard loud static over the speakers. I pressed and held the power button when this happened, so I don't know if that counted in the diagnosic counter.

    I called Dish. The rep told me that I should hard reset (power cord) and see if that helped. I told him that I did not think it would help, but would do it anyway. He told me that the problem is a known issue, issue id AC17. The issue is documented as a software issue with no know fix date.

    I told him that from what I'm reading here that it certainly seems hardware related. I will see what happens now that I have completed the hard reset.

    Question - how do you tell what hardware model you have?
     
  18. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    9,881
    0
    Dec 10, 2002
    I would call them back and say it happend again. I had the exact same issue, box swap and have not seen it since. I have two 622s and I have also not seen it happen on my other box. Others have had similar experiences and most have seen a bit improvement with a box swap from what I have read.

    I personally don't believe the issue to be software related. If it is then there is something else that contributes to the failure also because for me the box swap was night and day difference with the same software version.

    There is a board ID on the back of the receiver. Some have speculated this is a board revision number while others believe it is a production run ID.
     
  19. bairdjc

    bairdjc Legend

    220
    0
    Sep 22, 2005
    mine's on it's 4th day and ALL the counters are "0"
    I have rebooted it with the power button on at least 2 occasions and NEVER unplugged it
     
  20. Rick_R

    Rick_R Legend

    156
    0
    Sep 1, 2004
    Simi Valley, CA
    As I noted above my 622 has never been observed to reboot. However I looked at the counters and #5 says 1. So I guess it has rebooted once, however when they were installing it we may have disconnected power once.

    Rick R
     
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