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Possible 721 Problem?

Discussion in 'DISH™ High Definition Discussion' started by gtannenb, Nov 4, 2005.

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  1. gtannenb

    gtannenb Cool Member

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    Sep 18, 2002
    Since my last problem I incurred I thought was related to the 721 but it was actually my TV, I am not sure if this is a problem with the 721 or not. I have found that since the last software update, my 721 is extremely slow if bringing up the PVR menu and making any choices from the menu. It may take 5 to 10 seconds for it to scroll through each of the items on the recorded program menu. It is even slower if the unit is taping a program at the time I am trying to view the list. Sometimes it takes 2 or 3 tries of pressing a button for the unit to do what I am actually requesting. All the time, the hard drive is very busy making noise as it is trying to load data. The unit still has over 50 hours of free time and I have tried rebooting the unit without any improvement. Is this a common problem or is it something I am doing.
     
  2. boylehome

    boylehome Hall Of Fame/Supporter

    2,143
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    Jul 16, 2004
    Sounds like it needs a good reboot. It may have retained a bunch of memory that it can't flush. Do a soft boot first (power button hold for 10 seconds). If that doesn’t help, power off the 721 then do a power cord reboot (leave it unplugged for 20 seconds). If you do a power cord reboot, give it several minutes before you power it up so it can download the guide data for you EPG
     
  3. finniganps

    finniganps Hall Of Fame

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    Jan 23, 2004
    I agree with Boyle. This is an infrequent problem for me that is easily rectified with a reboot.
     
  4. gtannenb

    gtannenb Cool Member

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    Sep 18, 2002
    Thanks everyone for your help. Another problem solved with the help of the great readers of this site. The unit is back to its zippy self. I had tried resetting it by pulling the card but that did not do it. Unplugging it did the trick.

    Thanks again.
     
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