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Pre 2003 Receiver Upgrade

Discussion in 'DIRECTV General Discussion' started by toyboxgang, Apr 10, 2013.

  1. goinsleeper

    goinsleeper Godfather

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    Whether they can afford it or not isn't really the point. It would be bad business practice to make extra expenditures if not necessary.
     
  2. slice1900

    slice1900 Well-Known Member

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    It only costs money to provide "new" receivers to people in exchange for their obsolete receivers if Directv has to pay to manufacture actual new receivers as a result. Are they still manufacturing SD receivers? I'd personally be a bit surprised if they were.

    I would think there would be enough D1x receivers coming back from people swapping them out when they upgrade to HD and/or Genie that they have enough on hand to do this. That may be why they aren't pushing everyone nationwide to upgrade all at once with a single national deadline, but doing it in phases over time. They know the rates at which the D1x receivers are coming back from these upgrades, so they can plan for that when doing the MPG upgrades.

    Even assuming it costs Directv money (aside from the shipping and occasional lost customer who is upset they can't keep their 15 year old receiver) perhaps it will save them money in the long run not having to support the old guide. I don't know what that costs, but transponder bandwidth certainly isn't free. There's no reason for them to do it just to piss people off, there must be a business case for doing so. Either simple profit/loss or other improvements that don't necessarily show up on the balance sheet like no longer having to support receivers without a RID.
     
  3. HoTat2

    HoTat2 Hall Of Fame

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    Fair enough, which is all I would ask Dude111 to do as well.

    I don't hold that DIRECTV does not have the money to afford this, but that they still have to give out free D12s without charging some or all of the $69.00 (from the last time I checked) lease fee. And that is a defacto loss of money they could have otherwise charged.

    But that doesn't have to mean DIRECTV is wrong for upgrading all its subscribers to a much better APG system, because a lesser capable and now technologically obsolete guide system is personally good enough for you.
     
  4. Volatility

    Volatility Legend

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    Well said peds, well said.
     
  5. goinsleeper

    goinsleeper Godfather

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    Not to mention making sure the address is correct and not sending the receivers to a non-existing address.
     
  6. tortured

    tortured New Member

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    So you're saying Dude 111 is paranoid but DirecTV is engaged in a bad business practice by switching D12's for older receivers.

    Ok.
     
  7. Volatility

    Volatility Legend

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    A standard DirecTV reciever is a standard DirecTV reciever. How is it bad practice they give you an older reciever that does the exact same thing the D12 does? It isn't. Also the word paranoid was never used so yay for adding in words. They mail out whatever is in the warehouse at the time. Now if you were talking about DVRs were some models have a larger HD than another then you may have had a point.
     
  8. goinsleeper

    goinsleeper Godfather

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    No, I was referencing they wouldn't be swapping these if it wasn't something they need to do. No intelligent company is going to add extra expenditures without a valid reason to do so.
     
    1 person likes this.
  9. racerbug

    racerbug New Member

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    I have a Sony SAT-1 in my moterhome, the dish is a Datron. When you park hit the button and the dish finds the sat. My problem is that they sent me a D12-100 and it has no way to plug into the dish.Is their another box available?
     
  10. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Have you tried a USB to RS232 converter? It has been a couple of years, but I do recall this question coming up when they first released the D11/D12 series of receivers. I know they support serial communications, but it would take some searching to find the details.
     
  11. ThomasM

    ThomasM RF Engineer

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    It's doubtful that the USB port on the D12 will be compatible with his dish. There are publications from DirecTV detailing how the serial communications port on the SD receivers operates. Look around DBSTALK for them.
     
  12. slice1900

    slice1900 Well-Known Member

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    Shouldn't Directv be responsible for making this right for him? Presumably they didn't know about his special requirements. Hopefully if he called and explained it to them, they'd be willing to either swap the D12 for a D10 (which I take it has the serial port he needs?) or provide him whatever USB to serial type solution would be necessary for his dish to work with the D12.

    At some point his dish pointing solution may be obsolete as far as compatibility with supported Directv receivers, but if a D10 will work, that's not yet the case, and if USB can be made to work, he could even use HD receivers with his dish - though only be able to pick up SD signals with it, of course.
     
  13. peds48

    peds48 Genius. DBSTalk Club

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    these systems were supposed to be use with the M10 receiver, do not know if it is still available
     
  14. kushnir

    kushnir New Member

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    Any Idea how they will handle exchange since I have a Sony that has serial output for steering RV antenna?
     
  15. slice1900

    slice1900 Well-Known Member

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    Newer receivers have USB ports, and there are USB/serial converters known to work with them. You could contact the manufacturer of your TV dish to see what your options are for using receivers with USB ports.
     
  16. kushnir

    kushnir New Member

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    Calif/Mexico
    I emailed Direct TV and this is the response I got.

    Thank you for your recent correspondence.

    The replacement receiver will work with your RV antenna; however, it requires a low-speed data port adapter. You can purchase these online at amazon.com and universalpart.com just to name a few. You can easily find these at stores or online by searching for an RS232 to USB adapter.

    If you forward your account information I would be more than happy to issue a $25.00 credit towards the purchase of the cable.

    Sincerely,

    Chad
    DIRECTV Office of the President


    SO it appears that we can get a replacement that will work, keep our fingers crossed
     
    1 person likes this.
  17. andy A

    andy A AllStar

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    Got the email the other day about this and finally called today. What I find odd is that I actually have 2 receivers on my account that are on the list supplied, one a Hughes GAEB0 and the other a Hughes GCEB0A, but at this time they are saying that the only one on my account that is eligible for replacement is the GAEB0. To me that is strange because the GCEB0A is an identical box with just a few different features. Not a big deal at this point but hope it gets straightened out at some point.
     
  18. KyL416

    KyL416 Hall Of Fame DBSTalk Club

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    The GCEB0A has the advanced program guide so it's not affected by the MPG shutdown.
     
  19. andy A

    andy A AllStar

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    Did not know that, thought they were both APG.
     
  20. jdspencer

    jdspencer Hall Of Fame

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    You didn't list the Sony SAT-T60 TiVo. :sure:
     

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