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Problem with 722 and remote tv

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Maryinredding, Sep 30, 2012.

  1. Maryinredding

    Maryinredding New Member

    2
    0
    Sep 30, 2012
    We just had DISH installed yesterday. The 722 is in the living room and a second tv is connected to it. TV 2 is located down the hall from the living room so in order to get them to connect they had to put a antennae extender on TV 2. Here is the problem. When we turn off the tv in the living room it immediately turns off the dvr. When I go to the back bedroom to watch tv it says no signal and the dvr receiver will not turn on. We have tweaked the settings to the 722 telling it not to sleep but it still does. Do we have a defective 722, remotes or both??? We have been with cable tv for the last 26 years so this DISH thing is really new to us. Any help would be appreciated.
     
  2. Jim5506

    Jim5506 Hall Of Fame

    3,635
    32
    Jun 7, 2004
    Do you have the TV and 722 plugged into a power strip?

    Some power strips detect the shut down of the TV and kill the whole unit.

    Try direct connection to wall or two power strips.
     
  3. Maryinredding

    Maryinredding New Member

    2
    0
    Sep 30, 2012
    You are so smart. We do have one of those smart outlets and I bet the install guys did plug it into the master controller. I will check it tomorrow. Thank you so much.
     

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