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Problem with HR34 and C31

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by dserban, Nov 8, 2012.

  1. TMan

    TMan Legend

    216
    1
    Oct 30, 2007
    They stay surprisingly warm when they're off, too. I know they're not really "off" when they're off, but still.
     
  2. ebox4greg

    ebox4greg AllStar

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    Dec 2, 2012
    $20 shipping if you don't have the protection plan.......

     
  3. c6duffman

    c6duffman Cool Member

    15
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    Dec 11, 2011
  4. dserban

    dserban Mentor

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    Apr 21, 2008
    Well, the new update did not do anything for the grey/black screen issue on the C31. Maybe is time to call DTV again.
     
  5. c6duffman

    c6duffman Cool Member

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    Dec 11, 2011
    Yep, just happened with mine. Oh well.
     
  6. Drinyth

    Drinyth AllStar

    58
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    Nov 9, 2012
    I'm here for the party as well. C31s were messed up again this evening. So much for my Xmas gift from DirecTV...
     
  7. Jan 9, 2013 #167 of 186
    fyrfyter

    fyrfyter Cool Member

    14
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    Nov 24, 2006
    Cincinnati
    Woke up this morning to a frozen HR34. It was trying to download firmware 05FD. Does anybody have any info on this or how I get it to try again?
     
  8. Jan 9, 2013 #168 of 186
    FavreJL04

    FavreJL04 Legend

    169
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    Feb 4, 2006
    Hit the red button to reset the receiver. When the "starting up" screen first appears hit 02468 on the remote. After the "almost there" screen goes away it should enter into a forced software update mode. At that point it should find it again and download it. I had to do this cycle on my H20 four times to get it to find the new software so you may have to attempt it a few times.
     
  9. Jan 9, 2013 #169 of 186
    zzaapp

    zzaapp New Member

    1
    0
    Jan 9, 2013
    I have only noticed a gray screen when I try to schedule a recording online from my work computer. Not sure if that has any bearing or not.
     
  10. c6duffman

    c6duffman Cool Member

    15
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    Dec 11, 2011
    Well.... It might be fixed. I've been turning the C31 off and on a lot since the last update and so far, no gray screen.
     
  11. Drinyth

    Drinyth AllStar

    58
    1
    Nov 9, 2012
    Thanks for the reply. It's been so quiet on this thread as of late, I was wondering how this update affected us. I've gotten so used to leaving my C31 on that it feels weird now to turn it off. :p

    I'll make it a habit to do so, though and report back if the problem rears its ugly head again for me.
     
  12. Drinyth

    Drinyth AllStar

    58
    1
    Nov 9, 2012
    I just noticed that my C31 client is running version 0x70e now as well. I'm not sure when that update came through, but it appears that is a new build that just released recently?
     
  13. philiphotog

    philiphotog New Member

    9
    0
    Nov 28, 2012
    So far so good with the update. I think folks are waiting to see if issues arise as with ours it would happen every 3-4 days although sometimes a couple of times a day.
    The latest software earlier in the week is vastly improved. Quicker response times going though the menu and guide. The c-31s also turn on quicker and overall a pleasing experience.
    If I get the black or grey screen ill update. Knock on wood.
     
  14. philiphotog

    philiphotog New Member

    9
    0
    Nov 28, 2012
    That's interesting. I have that too this morning and its dates 12/21. However, I checked this 2 days ago and instill had the previous c-31 update. Good catch.
     
  15. clueless

    clueless Legend

    150
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    Dec 6, 2004
    This thread kind of just died. I'm running the latest software on a pair of C31's and an HR34. I've had it for 10 days and I've had to reboot the HR34 5 times due to the gray screen problem on 2 different C31's connected to 2 different TV's (I also have a video freezing problem simultaneously on the HR34). RBR fixes it for a while. It's gone as long as 3 days without the issue and as short as 12 hours.

    Just wondering if software updates fixed everyone's issues on this thread?
     
  16. Drinyth

    Drinyth AllStar

    58
    1
    Nov 9, 2012
    I don't recall exactly what software update it was, but one of them finally fixed the grey screen issues that I was having on the C31 clients. I haven't had to do a RBR on the HR34 since the release of that update.
     
  17. clueless

    clueless Legend

    150
    0
    Dec 6, 2004
    Good for you. Bad for me. :) Thanks for the quick reply.
     
  18. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,345
    578
    Dec 2, 2010
    Winters,...
    Please, what version? And date.
     
  19. clueless

    clueless Legend

    150
    0
    Dec 6, 2004
    0x6db dated 6/18 on hr34 and 0x717 on both c31's

    haven't had the problem for 3 days. (Knock on wood).
     
  20. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,345
    578
    Dec 2, 2010
    Winters,...
    OK, I'll knock the wood for ya, too!
     

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